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Holiday Inn San Marcos Convention Center

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105 Bintu Dr, San Marcos, TX 78666-6226
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4)
Room & Suite (18)
Dining (4)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn San Marcos Convention Center
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 34 hotels in San Marcos
Location
Cleanliness
Service
Value
Come and experience true Texas hospitality at the Holiday Inn San Marcos Convention Center where we allow you to sit back, relax, and be yourself. We are centrally located between Austin and San Antonio along IH-35, with easy access to all that San Marcos has to offer. In addition to our well-appointed guest rooms with free internet access, we offer The Springs Bistro + Bar our on-site restaurant and bar, an outdoor pool, fitness center, and 4,150 square feet of flexible function space. All this and more awaits you at the Holiday Inn San Marcos. Contact us today to book your upcoming stay or your next meeting. We look forward to welcoming you to our hotel and to San Marcos.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast available
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish, Hindi

Location

Full view
40Car recommended
Grade: 40 out of 100
23Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
84Reviews0Q+A12Room tips
Traveler rating
  • 31
  • 27
  • 16
  • 5
  • 5
Time of year
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Popular mentions
Catalina G wrote a review May 2021
1 contribution
I had an initial bad experience with the front desk clerk. I originally gave this hotel a bad review. However, after finally getting in touch with the manager I saw this hotel in a different light. The manger was genuinely embarrassed and sorry. She went above and beyond to make things right and it was not fake. I could tell she was genuinely disappointed in the way the staff treated me and ruined my stay. One person having a bad day shouldn’t define the whole charter of this business. I am so happy that my issue was taken seriously and addressed. I will stay here again to see their improvements.
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Date of stay: May 2021Trip type: Traveled with family
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Crazypants G wrote a review Jan 2021
Metairie, Louisiana, United States4 contributions
Clean comfortable room and friendly staff. They also have a very reasonable pet policy. Had a chance to talk to the manager Angel who is great at her job and very accomodating. Bonus...a bunch of deer live across the street from the parking which was very exciting for me!
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Date of stay: January 2021Trip type: Traveled on business
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mfruge wrote a review Aug 2020
La Porte, Texas54 contributions19 helpful votes
I found this hotel to be very comfortable and although the occupancy was extremely high due to a lot of evacuees being there, I felt like the staff, especially Lizzie and Angel, went above and beyond to try to do whatever they could to accommodate under the circumstances. However, When I get on Tripadvisor and the amenities are stated as being a microwave and refrigerator I expect to have that in my room it; shouldn’t be something I have to ask for. But once I asked, I did get my microwave. I was very happy with the quality of the room overall especially the comfortable beds and assortment of pillows. Again, very high occupancy which meant people had to park out in the street. This was a concern of mine because I heard someone complaining about their truck getting broken into the night before and of course if you’re not in surveillance areas then you have no recourse. There needs to be a better system for accounting for the people that are staying at the hotel and the amount of cars that are there or a better parking situation offered altogether for the future . This is a convention center hotel touting that they’re near the convention center see you expect it to have a lot of people there at times. Not being able to park your car correctly, might mean that emergency vehicles may have trouble getting through. I will probably stay here again under better circumstances.
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Date of stay: August 2020Trip type: Traveled solo
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danirose2 wrote a review Aug 2020
League City, Texas63 contributions19 helpful votes
We were taking our daughter to Texas State which this hotel is conveniently close to. I will start our with the positives. The customer service was great- I mean really great- the food at the restaurant was good, parking was not an issue, the hotel was was easily accessed from the highway, and check-in was very seamless. However we had multiple things in our room that did not work- refrigerator and the phone- and the hot tub's heater was not working. This however did not bother me as much as what happened when I wiped up a spill on the floor with a towel and when I looked at it the towel was black on the side I cleaned the carpet with. Based on that and the old stains I saw in several places I have to wonder when the last time the carpets were cleaned in the rooms at the hotel and how much attention is truly being given to the sanitization of the rooms. The hotel also needs a few more luggage carts. If the quality of the rooms can come up to the quality of the down stairs staff, this hotel will be top notch. I gave it four stars because of the customer service I have come to expect from IHG hotels.
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Date of stay: August 2020
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EWassonPhotography wrote a review Jun 2020
Frisco, Texas244 contributions54 helpful votes
We stayed here as a spot for visiting the San Marcos, Guadalupe River, and Canyon Lake area. Based on understood occupancy and prices I could find online, I was disappointed to learn the price they'd offer me to stay an additional night with AARP was more than any one could simply find online. I also understood that there would be 75 un-filled check-outs on the extra day in question which verified the occupancy was low. The staff, especially in the bar/lounge, was very nice, friendly, and helpful. Unfortunately, we couldn't use the pool much because the first night we stayed it was basically commandeered by mostly local "stay-cationers". Fortunately, we weren't there for the pool. Nonetheless, the crowd was loud long into the night. We looked inside once and there were at least 15-20 people inside the tiny pool, and hoards more outside, completely boozing it like college spring breakers. The next morning, it was like a scene from Bachelor Party or The Hangover with beer cans all over the property. I really feel for the staff who had to help clean that up. The room, beds, comfort overall, etc is OK. The entrance, foyer, and waiting area by the bar/lounge is actually very nice. The pet walk area on the far west side is pretty good as well. When filling this out, TA asks if there were pool or beach towels. No. We visited the pool briefly before the crowds arrived and basically when no one was there, and there were only small blue and white striped towels - not pool or beach type towels.
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Date of stay: May 2020
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Service
Sleep Quality
Room Tip: Rooms on far west end will be quieter
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2 Helpful votes
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Response from holidayinnsanmarcos, General Manager at Holiday Inn San Marcos Convention Center
Responded Jun 3, 2020
Dear EWPhoto, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn SAN MARCOS-CONVENTION CTR AREA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 512-805-1000 or gm@holidayinnsanmarcos.com. Sincerely, Sherri Hollander General Manager 512-805-1000 gm@holidayinnsanmarcos.com
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PRICE RANGE
$84 - $169 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasSan Marcos
NUMBER OF ROOMS
106
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Frequently Asked Questions about Holiday Inn San Marcos Convention Center
Which popular attractions are close to Holiday Inn San Marcos Convention Center?
Nearby attractions include Texas Cinamas Starplex 12 (0.5 miles) and Sunset Bowling Lanes (0.7 miles).
What are some of the property amenities at Holiday Inn San Marcos Convention Center?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Holiday Inn San Marcos Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn San Marcos Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn San Marcos Convention Center?
Conveniently located restaurants include Hays County BBQ, Texas Roadhouse, and Chick-fil-A.
Are there opportunities to exercise at Holiday Inn San Marcos Convention Center?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn San Marcos Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn San Marcos Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn San Marcos Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn San Marcos Convention Center?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to Holiday Inn San Marcos Convention Center?
Many travelers enjoy visiting Hays County Historic Courthouse (1.7 miles).