Very disappointed in our stay at this B&B. This inn has seen better days, the building and in particular the room we stayed in, was dated, in poor repair, in need of a total renovation. Describing the room as “designer “ is a gross over statement. The air conditioning was controlled by a thermostat in the hallway, it was either too warm or too cool. The room was very damp and musty, towels never dried. The electrical outlets were in short supply, the best option for charging devices was in the bathroom, not convenient. The luxurious tub had peeling paint and cheap plastic shower curtains. If you do choose to stay here, be aware that there are multiple buildings, make sure you know where your room will be. Parking is very limited. I felt that the website was a bit misleading, pictures of swimming, references to playing bocce ball and spending time in the garden gave me an expectation that was far different from the reality of being in the middle of traffic and next door to a frat house. We were in the Thomas House, which has retail space on the first level, which equates to strangers coming and going during the day. Our room had a lock and key, but all you had to do was give the door a good shove and it would open, even locked, the door didn’t latch properly. Breakfast was definitely not as described on the website, it was adequate but certainly not gourmet. Maybe the Crystal River Inn was as described in older reviews, but be assured it was not what we expected from reading those reviews.…
My stay was decent. The frat boys at the bar next door were loud well into the night, the power went out anytime you used a hairdryer, the shower didn’t work, and breakfast at 9 isn’t very convenient if you have a morning meeting like I did. But big issue was after my stay. The Inn sent an email with a 10% off code for my next stay. When I attempted to use the code the next month it didn’t work. I forwarded their own email to the management and the response was that they didn’t know what code I meant, even though it was in the same email. So I responded with the code and pointing to the email text therein, and the staff ignored that email completely. When I called later the same day, I was told that room price was raised that same day and it was no longer available, but I could have another room for the original rate, but they wouldn’t honor the discount. Then when I said I would take it but didn’t think it was fair to send a discount then refuse it, they said I couldn’t have the room anymore. Just very deceptive and unprofessional management, and it was the owner’s decision not to honor the discount (that was supposed to be good all year). Lots of nicer hotels in San Marcos who don’t deceive guests.…
We needed a couples getaway and booked 1 night at this wonderful historic mansion Bed and Breakfast. Check in was perfect. Accommodations wonderful we stayed in the Cypress Creek room. The Inn has ample parking. Great gardens and is within walking distance to downtown. Close to Texas State and the San Marcos river. The inn keeper was very polite and helpful. There are two homes that are side by side. Rates were great for the area. WiFi worked great and the room had wonderful linens and towels. Very clean rooms with great air conditioning! It was a pleasure to stay here! We would do it again. Highly recommended for a getaway. The owners are great and take pride in their Inn! This is a hidden gem. Thank you Cathy and Paula for having us!
My daughter and I had a fantastic long weekend here! We stayed in the Thomas House, and just loved everything. The ambiance and comfort were great, and honestly, the breakfast every morning was so fantastic! Now that I'm a Bobcat parent, this will be my home when I come visit. Thank you all for such a great experience!!!
Hosted my sisters bachelorette party here for a Murder mystery weekend . It was just our party for the weekend and mystery . All the ladies had a great time and are ready to do another mystery . Cathy , Mike and the girls were very accommodating and made us all feel like we were at home . Everything was clean and the food was plentiful and very good . Loved the old historic feel of the inn. Poor Mike helped us all along with the murder mystery . At times we were a bit out of control- very hard for 14 women to speak one at a time 🤣. We got the hang of it by Saturday morning . We had a great time and actually two of us figured out the mystery !
Call the inn to set up a two night stay to celebrate my wifes birthday. The owner called me work out the special details. When we got there we stayed in the Frio room. There was an unexpected gift for my wife of chocolates, a vase of flowers, and a card. Had made arrangements for wine and cheese plate to be there when we got there and it done very classy ( innkeeper/chef put it together. She scheduled the spa treatment to our convenance. It was perfect.
We got the chance of a couple days off,so decided to drive down to san marcos tx and visit our brother(also it was our first time down in Texas). Miss Cathy and Miss Regina are so sweet, polite and welcoming. Staying at the Crystal River Inn was like home. It was cozzy and welcoming. Everything was so close around too, I basically could count my steps to the pizza place next door, they had huge! delicious slices of pizza.Texas deff got a spot in my heart. Thanks to the inn it just made it better.My bed was so confy and the bath was so big. The inn has a hair salon, nail and spa, and physical therapy. It was such an awsome experience. Thank you Crystal River Inn.
Wonderful and comfortable bed and breakfast with excellent food in the morning, Hosts Mike and Cathy are as friendly as can be and go out of their way to make sure all needs are met. This was my second time here and I look forward to the next one.
Locally owned and family run inn. We came for the hosted murder mystery weekend. We had a great time with our friends. The rooms were cozy and the food was delicious. Thank you cathey mike Paula and the rest of the staff.
We did not realize that we would not be in the main house pictured on the website. Instead we were in Rock House at the back of the property. The furnishings were funky to say the least. There was no shower curtain on the tub, hair dryer, nor plug for the sink. No amenities such as shampoo were provided, although swabs and cotton balls were in the kitchen for use. There was a hole in the floor in front of the bathroom covered by a rug, which was dangerous. Wood trim on the bathtub appeared to be rotting. The breakfasts were just OK. We understand that the property is up for sale and that the owners might not want to invest money in the obviously needed maintenance. If that is their decision, then they should not be renting out the three rooms in the house. We were trying to avoid chain hotels, but we would have been much better off and saved money, too!…