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Hampton Inn & Suites San Marcos

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Hampton Inn & Suites San Marcos
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415 Reviews from our TripAdvisor Community

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Showing 391: English reviews
San Marcos, United States
Reviewed yesterday NEW

I always stay at Hampton's while on business. They are great hotels and have exercise equipment, free internet and great breakfast. This hotel has two sides, the front toward the freeway and the back toward the UPS station. I slept on the UPS side and was awakened during the early morning with trucks loading and getting ready for the UPS...

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Helpful?
Thank johnsY197ZC
San Antonio, Texas
Reviewed 2 weeks ago

We attended a new year's eve celebration & did not want to risk driving home with all the possible inebriated drivers on the road. Staying "in town" made a longer drive unnecessary and made the evening more enjoyable.

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Helpful?
Thank Kenneth K
Mount Vernon, Tx
Reviewed December 15, 2016

This hotel is not up to Hilton standards. The room walls were dirty. The furniture was cheap and mismatched. The elevators were dirty. The floor was sticky. Very sad, due to great location. I will not stay there again.

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Helpful?
Thank P4506YFmicheller
HiltonNB, Owner at Hampton Inn & Suites San Marcos, responded to this review

Good Afternoon, Allow me to apologize for your stay with us, we failed to provide the Hilton experience that you expected and deserved. I was not able to locate your reservation to see exactly which room you had occupied during your visit as I wished to personally inspect the room to make sure your concerns are addressed. Again, please accept...

Houston
Reviewed November 28, 2016

I was extremely disappointed with this hotel. It looked nothing like the picture on the website. I reserved a suite but was given a room that had beds couch and bathroom all in one room. The bathroom is very small as well. I will never stay here again.

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Helpful?
Thank harrietthomas8
HiltonNB, Owner at Hampton Inn & Suites San Marcos, responded to this review

Thank you for taking the time to respond about your recent stay. I can understand your frustration when expecting one type of room only to find it to be different upon arrival. I have reviewed our Hilton website and all photos appear to be true to our property. I am having our Sales department check with all other hosting venues...

Houston, United States
Reviewed November 28, 2016

My husband and I have stayed at the Hampton in many cities before but this is the first time that I had an experience that I was not satisfied with. Our toilet in our bathroom did not work and when we reported it housekeeping brought us plunger for us to do it ourself. I don't know what goes on in...

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Helpful?
Thank 421latoryah
HiltonNB, Owner at Hampton Inn & Suites San Marcos, responded to this review

I am sorry to hear that you experienced a problem with the toilet in your room, it is not our practice to simply deliver a plunger. This is something that a hotel employee should handle, whether it be a mainenance person, housekeeper, or front desk clerk. Please accept my sincerest apologies for this. I am sharing your posting with all...

Lemont, United States
Reviewed November 20, 2016

This hotel needs to be remodeled. The rooms are very dated and mine had a very pungent smell. The bed and the pillows, were uncomfortable. The bathroom was the worst part. The fitness room was extremely small and limited.

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Helpful?
Thank John M
Crosby, Texas
Reviewed November 19, 2016

Paid almost $200 for 1 night and we could not find a working ice machine on any of the 3 floors, the room had an odor and the bathroom ceiling was falling from what looked to be water damage room (210

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Helpful?
Thank 778mandiem
HiltonNB, Owner at Hampton Inn & Suites San Marcos, responded to this review

Good afternoon, I apologize, you are correct, we did have an unfortunate weekend where 3 of our 4 ice machines decided to break. I purchased 1 new machine and the other 2 have been repaired. I have had housekeeping and maintenance both address room 210. Again, please accept my sincerest apologies. Richard Weik, Director of Operations

Buellton, California
Reviewed November 14, 2016

I could tell that the duvet and sheets and pillow covers were fresh. Best idea I've seen and felt in decades at hotels. They deserve to put the note on the headboard. A good sleep. Usual pleasant staff and cleanliness throughout. A tad hard to get off highway and then get to hotel behind other buildings even though you see...

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Helpful?
Thank toadandbear
Texas Gulf Coast, Texas
Reviewed November 11, 2016

Good stay for a one night trip. Very good location with access to several eating places within walking distance. Easy to get on the main roads. Very busy traffic around 5 to 6 pm. Price a little high as compared to other locations. Was quoted one price at booking but when conformation came it was 10 dollars more.

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Helpful?
Thank Y8476DPjohnnym
Tucson, Arizona
Reviewed November 8, 2016

Walls need to be insulated better especially ceilings and bathtubs resealed. Staff is always delightful and places to eat etc are in walking distance which is so nice. Always feel safe here and everyone is helpful.

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Helpful?
Thank Tiffany H
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Hampton Inn and Suites San Marcos hotel is conveniently located off I-35 near the largest outlet malls in Texas. Our hotel offers complimentary breakfast as well as free WiFi. Our contemporary hotel is the perfect place for you to stay to enjoy your San Marcos experience. ... more   less 

Additional Information about Hampton Inn & Suites San Marcos

Address: 106 N Interstate 35, San Marcos, TX 78666-6860
Location: United States > Texas > San Marcos
Price Range: $125 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites San Marcos 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn And Suites - San Marcos
Hampton Inn & Suites - San Marcos Hotel San Marcos
Hampton Inn San Marcos
San Marcos Hampton Inn
Hotel Style:
#2 Business Hotel in San Marcos
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites San Marcos staff and other travelers.
2 questions
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Clarence Center, New York
over a year ago

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Questions? Get answers from Hampton Inn & Suites San Marcos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose backside away from highway.”
 of 5 bubbles toadandbear, Nov 14, 2016 | Read review
“top floor.”
 of 5 bubbles Bsnss_Trvlr5, Oct 14, 2016 | Read review
“A room back/facing pool will be the quietest”
 of 5 bubbles WeRTravelbugs, Oct 3, 2016 | Read review
“The rooms in the back of the hotel are the quietest... No freeway noise at all!!”
 of 5 bubbles 582michellek, Oct 2, 2016 | Read review
“Rooms facing UPS tend to be noisier because of trucks coming and going.”
 of 5 bubbles Travelertx01, Jul 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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