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Summit Inn Hotel and Suites

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Summit Inn Hotel and Suites
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55 Reviews from our TripAdvisor Community

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Showing 53: English reviews
1 review
1 of 5 stars Reviewed July 7, 2016 via mobile

Only reason we stayed here was because their website said they had laundry. Washer broke. When requested it to be fixed they said third party they had nothing to do with it. Then they shouldn't advertise it as an anamitte. Dirty dirty place mold everywhere.

Helpful?
Thank Judy P
Summit I, Manager at Summit Inn Hotel and Suites, responded to this review

Hello Judy, Im so sorry you faced these issues, our goal is to provide the best stay possible for you and im disappointed to see that we didn't do that. I want to assure you that the washing machine has been repaired, I know we have already spoken in person on this matter, but if there is anything more you... More 

Carnelian Bay, California
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 16, 2016

We travel for long periods of time, have decided that driving our car and staying in inexpensive hotels makes more sense than campgrounds, rvs, hostels.... So we click the Price, low to high button, and ignore the negative reviews. I wonder if some people watch a bit too much Hotel Impossible. Okay, bad experiences do happen, even in the best... More 

Helpful?
Thank larryheer
Summit I, Guest Relations Manager at Summit Inn Hotel and Suites, responded to this review

Hello Larryheer, We are very happy that you enjoyed your stay with us! We enjoyed having you! Please come back anytime! Im glad to hear our staff was courteous, we take customer service very seriously and this is the kind of feedback we love to see! Thank you so much! More 

Temple, Texas
Level Contributor
4 reviews
1 of 5 stars Reviewed May 9, 2016

Room was smelly, toilet ran all night long, reservation was lost , continental breakfast was nasty. Trash overflowing on the second floor. No place to put luggage. Air conditioning was not working. Asked for king size bed and got full. Bed was uncomfortable. No place to sit in the room or outside. Carpet was disgusting. Would not recommend this place... More 

Helpful?
Thank bhsmadrigal2006
Summit I, Guest Relations Manager at Summit Inn Hotel and Suites, responded to this review

Hello bhsmadrigal2006, We are so sorry you didn't enjoy your stay with us! we take customer service very seriously and have a Guest representative available 24/7. We appreciate your feedback and have definitely addressed these issues. Please consider giving us another shot, so we can provide you with a better experience. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 19, 2016 via mobile

This was a terrible experience. When we arrived we were greeted by a staff member who was too busy with the phone. When she was done talking on the phone rudely informed us the hotel was booked before we showed her our reservation confirmation. When we arrived inside our room we were greeted with the smell of marijuana just steps... More 

Helpful?
1 Thank Ariel E
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 17, 2016 via mobile

Avoid at all costs!! Awful, smelly, humid, dingy room. First, our room was not ready for an hour after our scheduled check in time. Next, no elevators. Gotta drag everything up the stairs. One of the steps is LOOSE. Only more disappointment & frustration once you get into the room. The AC was on , but the room was humid... More 

Helpful?
1 Thank mchavez79
Austin, Texas
Level Contributor
84 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 23, 2015

I can honestly see why the reviews are all over the board. With guests coming in town for a funeral, we needed overflow accommodations. The first room I got was very nice, spacious, clean and had everything it was supposed to have. The second room was entirely opposite. Filthy, stained carpet, walls, and sheets. It was missing towels and pillow... More 

Helpful?
Thank Janice V
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 8, 2015 via mobile

We came to San marcos to school shop so we stayed at summit inn and as soon as we get here it smells like a dump there were trash cans all around the hotel up stairs and down stairs over flowing with trash and as soon as we get in our room it stinks and there is dog food everywhere... More 

Helpful?
2 Thank Andrew R
San Marcos, Texas, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 15, 2015

I arrived a the Summit Inn, after spending all day moving out of my apartment. I just needed a bed for the night while I waited for my new place to become available, it happened to be right down the road from my old apartment. When I first entered the room it looked very nice, I went to the bathroom... More 

Helpful?
3 Thank Justin P
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 27, 2015

To begin, when we arrived, I had requested two queen beds and a sofa bed. No rooms with a sofa bed were available. One of my party members had to sleep on the floor with a sleeping bag. Rooms were dirty and smelled of urine. bathroom tub and toilet was in poor condition. Pool and hot tub were not clean,... More 

Helpful?
3 Thank Mark S
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 25, 2015

The rooms on the back side (not facing I-35) are usually clean because my friend cleans it real good, but she may be relocating :( This hotel has no coffee makers in rooms but the lobby has coffee if the desk agent cares to keep it filled and fresh. There were bunch of "construction guys" hanging out next door partying.... More 

Helpful?
Thank slee0722
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Summit Inn Hotel and Suites

Address: 1433 N Interstate 35, San Marcos, TX 78666-7219 (Formerly Quality Inn)
Location: United States > Texas > San Marcos
Price Range: $52 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Summit Inn Hotel and Suites 2*
Number of rooms: 93
Reservation Options:
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Also Known As:
Summit Hotel San Marcos
Quality Inn San Marcos
San Marcos Quality Inn
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