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Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center

1,201 reviews
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Traveler (145)
Room & Suite (61)
Dining (20)
Overview
  • Excellent58%
  • Very good21%
  • Average12%
  • Poor6%
  • Terrible3%
Travelers talk about
“happy hour”(53 reviews)
“omelet station”(17 reviews)
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 29Jan 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,201)Write a Review
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All reviewsevening receptionhappy houromelet stationoutlet mallmade to order breakfastbeautiful hotelbreakfast buffetrooms are largeliving arealove this hotelgreat place to staybusiness tripshopping tripnew braunfelsthe breakfast areaparking lottexas state university
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1 - 5 of 1,162 reviews
Reviewed 3 days ago

Every time I have stayed at an Embassy Suites, it has been perfect. The evening reception and the custom breakfast alone are items to set them apart. But the cleanliness and helpful staff makes it even more of a perfect stay.More

Review collected in partnership with Embassy Suites Hotels
Thank Randy T
Response from Monica H, Event Services Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference CenterResponded yesterday

Thank you for such a positive review. We are glad you enjoyed the evening reception and the complimentary breakfast. Those amenities are our most popular. The staff will be glad to hear they met your expectations. We appreciate your business and look forward to seeing...More

Hotel's Favorite
Reviewed 3 weeks ago

Great place and location in San Marcos. Well we only stayed here one night, it was well worth the experience. I like staying at JQH properties as they are better run in my opinion. This one did not disappoint. The bed was very comfortable, our...More

Review collected in partnership with Embassy Suites Hotels
Thank CornHuskerNation
Response from Monica H, Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference CenterResponded 3 weeks ago

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. We appreciate your business.

Reviewed 4 days ago

This was my 4th time I have stayed at this Hotel for multiple nights each time. I have not been disappointed, The rooms have been great,, the evening reception is fantastic and the made to order Breakfast is out of this world. Only negative the...More

Review collected in partnership with Embassy Suites Hotels
Thank chief700
Response from Monica H, Event Services Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference CenterResponded yesterday

Thank you for writing. We love to have happy, repeat guests. I’m glad the Evening Reception and Complimentary Breakfast exceeded your expectations. I will let the Culinary Team know. They will be thrilled. And, I will share your review of the pillows with our Executive...More

Reviewed 5 days ago

I arrived a day earlier than my reservation. Management was very helpful in getting me a good rate and allowing me to stay in the same room going from the one day early reservation to the three night reservation. There was some sort of youth...More

Thank James S
Response from Monica H, Event Services Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference CenterResponded 4 days ago

Thank you for your compliments. The staff enjoys hearing of a job well done. I am happy to hear you were able to stay in your room for the duration of your stay. We do hope to see you again very soon.

Reviewed 6 days ago

room service plates with leftover food from prior guest left outside our room during our stay. Hotel staff acknowledged but did not correct until about an hour prior to our departure....This was just plain gross and we had to see it every time we came...More

Review collected in partnership with Embassy Suites Hotels
Thank 960mitchr
Response from Monica H, Event Services Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference CenterResponded 5 days ago

Thank you for writing! From what it sounds like we have some work to do: more attention to detail and more busing protocols. I am sorry this experience was not up to par. We attempt to make every situation right. It is my hope that...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$128 - $308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in San Marcos
#1 Green Hotel in San Marcos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$128 - $308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in San Marcos
#1 Green Hotel in San Marcos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (145)
Room & Suite (61)
Dining (20)
Pool & Beach (6)
Hotel & Grounds (101)
Bathroom (11)
Business Center & Event Rooms (8)
Family and Play Areas (3)
Questions & Answers
Ask a question
lisabP4254EQ
October 11, 2017|
AnswerShow all 2 answers
Response from Matthew B | Reviewed this property |
They do a good job filling rooms to appropriate size groups.
0
Votes
Laura M
July 17, 2017|
AnswerShow all 3 answers
Response from _remaxbobt | Reviewed this property |
Just outlet mall
0
Votes
sydneyshopgirl
December 12, 2016|
AnswerShow all 5 answers
Response from coopl3usf | Property representative |
Thank You for reaching out to me. We do have cabs available here. You should schedule the cab to San Antonio with the front desk when you check in. Thanks
1
Vote
Room Tips
"I think the higher floors are quieter, as they are further from the common area on ground floor."
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"Close to all kinds of shopping stores"
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"Hotel has 10 levels. 10 has a great view."
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"Rooms facing Amazon are quieter!"
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