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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area

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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area
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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
texas
Level Contributor
138 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This looks like a typical clean nice Holiday Inn Express, but when we walked into our room, it smelled dirty. The lavatory needed plunging. Just a quick wash of your hands and it held the water. Could not get hot water in lavatory. Called the front desk and was informed the hot water heater was on 4th floor, so it... More 

Helpful?
Thank retiredlady07
mark s, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi retiredlady07 I do apologize for the issues you had during your stay. This is not how we like to hear about issues at the hotel. I understand the noise issue and we do try to make our guest comfortable, however, we can not put everyone on the non highway side. The plumbing issue I will make sure to get... More 

Tennessee
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 7, 2016

Nicest hotel in Royse, TX - nice rooms, great breakfast. I had to use the business center and it meet my needs. The roads leading to the hotel were bad and under construction. Hopefully the construction going on will be cleared up soon.

Helpful?
Thank CarlyCorinthos
mark s, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi Carly Thank you so much for staying with us at the Holiday Inn Express Royse City. And yes we are hoping that they get the construction done soon also. Mark More 

Savannah, Georgia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 17, 2016

I CHECK IN AND WAS Told my debit card was not approve ,did not think that was possible ,but gave the man my other debit card, so now I am charge a higher price then my on line rate. so after leaving for a quick lunch ,I notice that the charge on the first card did go thru (which is... More 

Helpful?
Thank Elliot63
mark s, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Dear Really I do apologize for the issues you had with your credit card. When you booked your reservation it was an Advance Purchase Reservation Which means that the funds will be taken before arrival. Your credit card was declined on our side, therefor we changed the rate to our standard rate since the criteria was not met. When you... More 

Byhalia, Mississippi
Level Contributor
218 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed May 10, 2016

We spent one night on are way home through Texas and enjoyed our stay. Check-in was quick, the hotel was quiet, and our room was larger than the average hotel room and had a microwave and fridge. The hotel has nice common areas (loved the waterfall), a business center, and a pleasant breakfast area. Gloria who worked the breakfast, was... More 

Helpful?
Thank Evelyn C
HIEDallasWest, Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi Evelyn C Thank you for the great review. We are very proud of how Gloria treats our guest. We will work on the lighting in the rooms to insure our guest can see to read. Have a great day Mark More 

Royse City, Texas
Level Contributor
16 reviews
3 hotel reviews
5 of 5 stars Reviewed March 23, 2016 via mobile

My in-laws have stayed here a few times while in town & they always enjoy it. They have 2 dogs & they are not only allowed but are welcomed with treats. Rooms are spacious & clean and the staff are welcoming.

Helpful?
Thank kameronearles
HIEDallasWest, Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Thank for the great review. We are always happy to see our guest with their pets. We will look forward to seeing you again soon. Mark More 

Boston, Massachusetts
Level Contributor
109 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 17, 2016

Stayed here for a few days while in town to visit some family. Room was well kept and amazingly spacious. They allow pets for an additional charge which was great for my grandmother and her dogs. Free breakfast was standard for the holiday inn express chains.

Helpful?
Thank Nate M
HIEDallasWest, Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi Nate M Thank you for the great review. The staff really appreciates the great reviews for our guest. Mark More 

Royse City, Texas
1 review
5 of 5 stars Reviewed February 13, 2016

I was displaced for 6 weeks due to a tornado that took my home the day after Christmas. I stayed in a lovely suite at the Royse City Holiday Inn Express & Suites. The room was spacious with a very comfortable king-sized bed, cable TV, wi-fi, a sitting area and a basic kitchenette. It was very clean and well decorated.... More 

Helpful?
Thank Marie S
Hagerstown
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 15, 2015

This is an older hotel with four floors that is very close to the interstate. However, the room was very quiet, even though we were on the side of the interstate. There was a Taco Bell right across the parking lot from the hotel, and also a McDonalds on the other side of the interstate. There were also some other... More 

Helpful?
Thank Junusebopp
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hello Junusebopp Thank yo so much for the great comments on the hotel. I will make sure and get with housekeeping on the items overlooked in your room. We will look forward to seeing you again. Mark More 

1 review
5 of 5 stars Reviewed December 13, 2015

Our stay was great at the holiday inn in Royse City. Very friendly and hospitable staff, especially Jonathan at the front desk. He always greeted me with a smile when I would walk through the lobby. Would stay here again!

Helpful?
Thank Titus S
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi Titus S Thank you for the great review. I will make sure and let Johnathon know what a great job he is doing. Mark More 

Oklahoma City, Oklahoma
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 5, 2015

This facility is clean, comfortable and conveniently located near the interstate highway. The desk clerk was very friendly and helpful. Several restaurants are nearby. I found a very good Mexican restaurant. If in this area again and need a place to spend the night this is where I will stay.

Helpful?
Thank Robert J
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi Robert J Thank you so much for the great comments on the hotel and staff. We really do appreciate the great comments being posted on line. Have a great say and hope to see you soon. Mark More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express Hotel & Suites-Royse City, Texas, conveniently located off of Interstate 30. We are excited to be your premier hotel while staying in the Royse City Rockwall area. Our travelers will enjoy hotel amenities including our complimentary Express Start breakfast, 24-hour fitness center, and a friendly staff to make you feel at home.Whether traveling on business or leisure, we are sure to meet your every need. Our business customers will be impressed with our location just 5 miles from Rockwall Technology Park and L3 Comcepts. You are also just minutes away from businesses like EZ-FLO International, Graphics Microsystems, Owens-Illinois Plastics Group, and Sourcing Management Incorporated (SMI). We also offer wired and wireless high-speed Internet throughout the hotel as well as a 24-hour business center, fitness center, and an outdoor pool to help ease the stress of your working day. While here on leisure, enjoy a day at Lake Ray Hubbard, Lake Tawakoni, and Lake Lavon all just miles from the hotel. Enjoy your favorite water sport at Chandlers Landing or take a Riverboat Cruise on the Texas Queen. Looking for some nightlife? Our hotel is only 7 miles from the famed Southern Junction-Western Nightclub. Holiday Inn Express Hotel & Suites-Royse City welcomes you to Stay Smart with the brand that offers you more value and service as well as Priority Club Rewards! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Royse City - Rockwall Area

Address: 1001 Pullen Street, Royse City, TX 75189
Location: United States > Texas > Royse City
Price Range: $86 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Royse City - Rockwall Area 2.5*
Number of rooms: 68
Reservation Options:
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Holiday Inn Express Hotel And Suites Royse City - Rockwall Area
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