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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area

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1001 Pullen Street, Royse City, TX 75189
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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area
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65 Reviews from our TripAdvisor Community

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Hagerstown
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 15, 2015

This is an older hotel with four floors that is very close to the interstate. However, the room was very quiet, even though we were on the side of the interstate. There was a Taco Bell right across the parking lot from the hotel, and also a McDonalds on the other side of the interstate. There were also some other... More 

Helpful?
Thank Junusebopp
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hello Junusebopp Thank yo so much for the great comments on the hotel. I will make sure and get with housekeeping on the items overlooked in your room. We will look forward to seeing you again. Mark More 

1 review
5 of 5 stars Reviewed December 13, 2015

Our stay was great at the holiday inn in Royse City. Very friendly and hospitable staff, especially Jonathan at the front desk. He always greeted me with a smile when I would walk through the lobby. Would stay here again!

Helpful?
Thank Titus S
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi Titus S Thank you for the great review. I will make sure and let Johnathon know what a great job he is doing. Mark More 

Oklahoma City, Oklahoma
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 5, 2015

This facility is clean, comfortable and conveniently located near the interstate highway. The desk clerk was very friendly and helpful. Several restaurants are nearby. I found a very good Mexican restaurant. If in this area again and need a place to spend the night this is where I will stay.

Helpful?
Thank Robert J
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi Robert J Thank you so much for the great comments on the hotel and staff. We really do appreciate the great comments being posted on line. Have a great say and hope to see you soon. Mark More 

Marion, Illinois
Level Contributor
150 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed October 6, 2015

The price makes this property worth staying at. It is ok but not great. The air conditioner was leaking, the refrigerator did not work. Nothing seriously wrong but the small things add up. I would probably stay here again because of the price.

Helpful?
Thank DAA67
HIEDallasWest, Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi DAA67 I truly apologize about the issues you had in your room. I will make sure we get our Maintenance team in that room. I do hope that you will come back and stay with us again. Mark More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 2, 2015

Staff was friendly and welcoming. Room clean and nicely decorated. Very comfy bed and linens. Nice quiet room. Pleasantly surprised by the condition of hotel. Nice breakfast area with many breakfast options both hot and cold. Will surely stay again when traveling.

Helpful?
Thank Rubyreddnc
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi Rubyreddnc Than you for staying with us in Royse City. The staff are so happy that you had a great stay. We will be here when you come back to say with us. Have a great day. Mark More 

Caddo Mills, Texas
1 review
5 of 5 stars Reviewed August 23, 2015 via mobile

This hotel from the start had a homey feel. The staff was very friendly and professional, and were very happy to help with anything. The hotel it self was very clean and spacious rooms. We stayed in one of the double bed suites. The only thing I can say, have a goodnight

Helpful?
Thank Lisa B
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi Lisa B Thank you for the review. My staff and I want all our guest to feel at home. With our wonderful beds you can always get a great night sleep at the Holiday Inn Express & Suites Royse City. We will look forward to seeing you again on your travel. Mark More 

New York, NY
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 22, 2015

Nice new place. Great staff, well maintained, centrally located. The breakfast was a step up from other hotels in this and other chains. Gloria runs the breakfast area and does a a tremendous job. She takes great pride in her work and it shows. She is a great asset to this hotel.

Helpful?
Thank mem212
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hello mem212 Thank you for the great review of the hotel. And you are correct that Gloria is a great asset to this hotel. She takes great pride to insure our guest get a great breakfast before they leave for the day. I will make sure that Gloria is taken care of for this great review on her. Have a... More 

Little Rock, Arkansas
Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 13, 2015

Great night's sleep, comfortable beds, clean and roomy- front desk service was polite, friendly and helpful. Only had a little issue with a door plate not allowing the door to lock properly. They switched us to another room without a problem.

Helpful?
Thank F P
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

HI F P I hope you had safe travels home. Thank you for staying at the Royse City Holiday inn Express. Thank you for the great comments on the hotel and staff. Mark More 

Taft, California
Level Contributor
169 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed August 6, 2015

It's a Holiday Inn Express, so you know what to expect. This one was clean, the room was in good shape and the beds were comfortable. Service was good, the complimentary breakfast had plenty of offerings, the pool was larger than average for this brand. Highly recommended if you need a place to stay off the I-30

Helpful?
Thank Ted M
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hello Ted M Wow what a great review of the hotel. Thank you so much for staying with us and we look forward to seeing you again soon. Mark More 

Fort Worth, Texas
Level Contributor
163 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed July 13, 2015 via mobile

Very well appointed room....extra cold a/c... Comfortable bed, nice shower! Stayed the night after a wedding! Very nice front desk clerks, close to gas station that carry snacks and beer & wine! Small fridge in rooms, coffee maker, free breakfast included! Would stay again😊

Helpful?
Thank glennjam
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi glennjam Thank you so much for the great review of the hotel. Its wonderful to here that we were able to take care of you and make you feel at home. Mark More 

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