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Austin Marriott North

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282 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Dallas, Texas
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 14, 2016 via mobile

The property is a standard full service Marriott but just slightly off. Room was clean but my bed had more of a flimsy mattress topper instead of the fabulously-firm Marriott bed. The bathroom had been remodeled to showers-only, at least on concierge-floor rooms. Rooms are quiet. The real failures were in dining services. The concierge lounge, while now open 24x7... More 

Helpful?
Thank Jennifer C
Mindi M, Manager at Austin Marriott North, responded to this review

Dear Jennifer C, Thank you for taking the time to share your feedback. I would like to apologize for the issues you experienced during your stay. We strive to provide a memorable stay for all of our guests and I'm disappointed we failed to exceed your expectations or our own. I have shared your comments about our new M Club... More 

Norfolk, Virginia
Level Contributor
112 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed June 13, 2016

The hotel was located in a serene, nicely landscape section of town. From the outside, it seemed like it would be a peaceful stay. The lobby was modern and nice. The front desk attendants were cordial, helpful, and patient. Then came the goody red carpet as you stepped off the elevator. The carpet in the hallways and rooms smelled awful.... More 

Helpful?
Thank Gerry H
Management response:

Dear Gerry H, Thank you for the feedback regarding your visit to our hotel. I have shared your feedback regarding the condition of the hotel with the appropriate team members. Each year we look for ways to improve our guests' experience, including recent guest bathroom renovation and our newly opened M Club Lounge for our Gold and Platinum Elite Marriott... More 

Chattanooga, Tennessee
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 13, 2016

Stayed two nights and was part of a group block for a wedding. The building is imposing, and somewhat plush inside, but that was about as far as it went. The room was very small, and the two double beds seemed to be undersized. They were extremely soft, and gave me a rather severe back ache. The bathroom door did... More 

Helpful?
1 Thank drvon
Mindi M, Manager at Austin Marriott North, responded to this review

Dear drvon, Thank you for taking the time to share your experience. I would like to apologize for the issues you experienced during your stay. First, in regards to your comments regarding the bedroom and amenities, we do offer bed boards for guests who prefer a firmer mattress and newspapers are also available for delivery. I apologize if these were... More 

San Antonio, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 1, 2016

Two days before arrival for our Memorial Day weekend getaway, I called to confirm my reservation and request that a refrigerator be placed in the room. The friendly person on the phone assured me it would be done. Upon arrival, a friendly desk clerk checked us in and guided us to the elevator. When we got to the room, everything... More 

Helpful?
Thank D R
Mindi M, Manager at Austin Marriott North, responded to this review

Dear D R, Thank you so much for your kind words! I'm thrilled you had such a great experience and that our staff made such a wonderful impression. I've shared your comments with our team to inspire them to continue to provide such memorable service. Thank you again for taking the time to provide feedback. We look forward to your... More 

Dallas, Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2016

Even though there was a big banquet going on and a lot of high school kids on a trip, the management did a great job keeping the hotel quiet. The beds were very comfortable and the over sized shower was really nice. I would stay again. Round Rock is close to Austin but

Helpful?
Thank Linda C
Mindi M, Manager at Austin Marriott North, responded to this review

Dear Linda C, Thank you for taking the tiime to rate your stay. Our goal is to make your stay as relaxing as possilble and I'm glad that the groups at the hotel did not interfere with your visit! I've shared your feedback with our team and we look forward to your return when you travel to Round Rock. Sincerely,... More 

Sunnyvale, California
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed May 28, 2016

Just returned from a five night stay for business at this hotel. The hotel gets really busy from tuesday through friday. We typically stay at this hotel because the location is close to our work and close to restaurants that are within walking distance. We arrived Sunday afternoon and the hotel was really quiet. When our group approached the front... More 

Helpful?
Thank sbndogg
Mindi M, Manager at Austin Marriott North, responded to this review

Thank you for your feedback. Your comments are appreciated and your suggestions are welcomed and be will discussed with the hotel team as we work to improve all aspects of our property and guest experience. We can always accommodate any special requests. We look forward to your return. More 

West Boylston, Massachusetts, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 23, 2016

It is a shame to have to write this about a Marriott that is located next to some of the biggest technology giants in the world, but this is my 5th stay at this Marriott in 5 years and every year the hotel has gone down in quality, cleanliness and service.With Emerson and Dell within 1 mile of this facility... More 

Helpful?
1 Thank Mike K
Mindi M, Manager at Austin Marriott North, responded to this review

Dear Mike K, Thank you for the feedback regarding your visit to our hotel. I would like to apologize first for the discourteous behavior of our front desk associate. We are looking into the matter to ensure this does not happen again. I assure you this is not our standard and will be corrected. I have shared your feedback regarding... More 

Corpus Christi, Texas
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 18, 2016

Staff was nice and friendly. Close to restaurants for dinner. conversations could be heard next door. close to family so will probably use again. Would be great if they had a nice breakfast that did not cost an arm or a leg. We decided to have breakfast at a restaurant close by.

Helpful?
Thank nbarnard2016
Mindi M, Manager at Austin Marriott North, responded to this review

Dear nbarnard2016, Thank you for sharing feedback of your recent stay with us. I've shared your comments with the team and I wanted to let you know in addition to our buffet options, we also have a full breakfast menu where you can order items a la carte if that would be better for you. Thank you again and we... More 

Bertram, Texas
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 10, 2016

The location is fairly easy to get to, conference rooms are very nice and available in many different sizes. Our group mixer cash bar was more expensive than I expected at $9 for wine or mixed drink (limited selection). That will certainly keep you from drinking too much. My king sleeping room was very comfortable, and had a desk equipped... More 

Helpful?
Thank Susie R
Mindi M, Manager at Austin Marriott North, responded to this review

Dear Susie R, I'm glad that overall you enjoyed your stay with us. I have shared your feedback regarding your event and guest room with the appropriate staff so we can review for future guests. Thank you for taking the time to rate your stay and I hope you will stay with us again when in Round Rock. Thank you,... More 

Toronto, ON
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed April 30, 2016 via mobile

Staffs are really nice and friendly, the room is clean although it does have some weird smell, but my biggest complian is that there seems to be no sound insulations in the building, I can hear people upstairs pee and flashing toilet and I can hear the phone call conversation my next door neighbor was having and he wasn't even... More 

Helpful?
Thank Bestjsg
Mindi M, Manager at Austin Marriott North, responded to this review

Dear Bestjsg, Thank you for taking the time to rate your stay. I'm glad you had a good experience with our staff and the room overall. I've shared your comments regarding the noise issues with the appropriate hotel staff to see how we can improve moving forward. Thank you again for your feedback and I hope you will visit when... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ranked among the best in guest satisfaction, the award-winning Austin Marriott North hotel defines superior service and amenities. The only full-service hotel in Round Rock, TX, offering a convenient location in La Frontera E-Commerce Park near Dell Headquarters, Hewlett Packard, Samsung and IBM. ... more   less 

Additional Information about Austin Marriott North

Address: 2600 La Frontera Blvd, Round Rock, TX 78681-7970
Location: United States > Texas > Round Rock
Price Range: $120 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Austin Marriott North 3.5*
Number of rooms: 291
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Also Known As:
Austin Marriott North Hotel Round Rock
Marriott Round Rock
Marriott Hotel Round Rock
Round Rock Marriott
Hotel Style:
#5 Family Hotel in Round Rock
#8 Business Hotel in Round Rock
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