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Holiday Inn Express Round Rock

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122 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Round Rock
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Showing 119: English reviews
Fayetteville, North Carolina
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 24, 2014

Stayed here after long day of traveling. It was a spacious room for our family of five. We encountered no problems while here for our one night. I do think $130 way out of the city is a LOT to pay though...

Helpful?
Thank sd509
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you for letting us know that you enjoyed your stay with us. Our guests deserve the best we have to offer. We look forward to seeing you again. More 

Grapevine, Texas
2 reviews
5 of 5 stars Reviewed March 7, 2014

While we stayed here during the ten days our daughter was in ICU, and for a week after her subsequent death, we received the most loving and compassionate care from the entire hotel staff. Frances was the consummate hostess even before she knew of our delicate situation. She offered personalized, caring service in every way possible. Christina was also a... More 

Helpful?
Thank Sherry W
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Our prayers and our thoughts continue to be with all of you. We feel priviledged to have been here for you all. We speak of you often, and we do look forward to seeing you all again. More 

Spring, TX
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 12, 2014

The room was great and nicely decorated. We had a 1st floor suite with two double beds. Bed was comfy, room nicely decorated. Breakfast was very good. The only negative that I have is that their Wifi connection is really slow. There were two connections to choose from, but both were slow.

Helpful?
Thank SHUM8
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you for taking time to let us know about your stay here. We apologize that the wifi was not as fast as hoped. We have contacted our provided to see what might have caused the problem. Thank you for letting us know. More 

Austin, Texas
1 review
5 of 5 stars Reviewed February 4, 2014

I stay at a lot of hotels, maybe 65-70 nights a year. Many of them are Holiday Inn Express. This HIE is always good, but this particular hotel is oustanding. I have to believe that this is because of the extremely high quality of your staff. I would like to mention the tremendous hospitality displayed by Frances, Jonathan, Ruth, and... More 

Helpful?
Thank Bill G
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you, thank you, thank you. It is always nice to hear when guests leave here having been served as they deserve. Please come back. More 

Dallas, Texas
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed February 4, 2014

Couldn't deal with the Austin traffic after a full day of travel (driving). Pulled in and checked it out. Front desk was friendly as usual and service was prompt. My room was spacious. living room and bedroom ( I upgraded). I was on the first floor and it was still pretty quiet. The room was clean as I expected. The... More 

Helpful?
Thank TravelinAgain10
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you for taking your time to let us know how your stay with us was. We have a daily goal of serving guests as they deserve. We look forward to seeing you again. More 

Bastrop, Texas
2 reviews
5 of 5 stars Reviewed January 8, 2014

We had the pleasure of hosting our first annual youth programs development fundraiser at the Holiday Inn. Ms. Green, Banquet and Facilities Manager was more than accommodating. The staff for all shifts from the front desk to the kitchen were gracious and cooperative. Everyone went above and beyond our expectations. We were most especially pleased that full length white table... More 

Helpful?
Thank Roslyn M
Houston, TX
Level Contributor
263 reviews
250 hotel reviews
common_n_hotel_reviews_1bd8 452 helpful votes
4 of 5 stars Reviewed October 27, 2013

Typical HIE. Newer property & in good condition with great housekeeping. Front desk welcome from Francis could not have been more accommodating. This is a lady who wants to make sure customers are happy. Great first impression & welcome to any hotel. Only complaint was that the bed had one of those "miserable" plastic mattress covers on it. As soon... More 

Helpful?
Thank smvhou
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you! Our goal each day is to make sure our guests have the best service possible. We are also happy you let us know about the mattress pad so that we could help you get a good night's sleep. We will welcome your return. More 

Rusk, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 24, 2013

A big part of my job is traveling during the week. I love to stay at IHG Properties since I am able to accrue points for my personal use. I recently stayed at the Holiday Inn Express and Suites in Round Rock, Texas during a four day meeting. I arrived late on Sunday night exhausted from a four and a... More 

Helpful?
1 Thank Angie H
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

It makes me very proud to know that this hotel's employees went beyond what is required to make your stay outstanding. Thank you for writing this review. We will certainly look forward to your next visit. More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 23, 2013

If you are looking for a hotel, look no further! We thoroughly enjoyed everything about this hotel…the rooms were extremely clean; the beds were comfortable; the showers were fantastic; the breakfast was delicious and the location was perfect! Additionally, there were several wonderful restaurants within walking distance! The manager, Frances, was extremely courteous and she keeps this hotel in tip-top... More 

Helpful?
2 Thank G R
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you so much for taking time to give us your feedback regarding your stay. It is always gratifying to know that our guests were served appropriately. We hope to see you again! More 

Austin, TX
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 25, 2013

I have travelled a lot and this has to be the most horrible experience of my life, cockroaches to ants crawling under the pillows to bodily fluid on the bed sheets. Icing is the worst customer service you can imagine on top of it. Only positive is that, Hotel agreed to provide 50 % discount after seeing the cockroaches, ants... More 

Helpful?
2 Thank NM4986
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

My most sincere apology to you! We clearly did not deliver the qualtiy or service you deserved. A guest should never experience these issues. More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
We love fresh, we love new, we love our hotel and, we love you! That is why our staff will be working around the clock to make our transition from a Holiday Inn Hotel & Suites into a Holiday Inn Express as smooth as possible. The Express brand was created for families and business travelers alike. The anticipated completion date for our conversion will be early to mid-June. We feel confident that this conversion will be a success, thanks to our wonderful guests and staff. This property was a recipient of The Intercontinental Hotels Group Quality Excellence Award. The Holiday Inn Austin-Round Rock is where luxury, convenience and affordability await you. We offer our guests quality accommodations in beautifully decorated spacious suites. Every guest is welcomed by our friendly, professional staff who is dedicated to making each stay a pleasant, safe, and memorable experience.Our property is conveniently located in the heart of the sports capital of Texas. The Holiday Inn Hotel and Suites is located on IH 35 N, just minutes from several major employment and recreation sites. Dell Computers, Texas State University, Teco Westinghouse, Cypress Semiconductors, Dell Diamond (home of the Round Rock Express baseball team), Old Settler s Park, the new Round Rock Premium Outlet mall are all within just 5 miles of the Holiday Inn. To add to the convenience factor, we have several wonderful restaurants that border the hotel. ... more   less 

Additional Information about Holiday Inn Express Round Rock

Address: 2340 N Interstate 35, Round Rock, TX 78681-2012
Location: United States > Texas > Round Rock
Price Range: $104 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Round Rock 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Round Rock Hotel Round Rock
Holiday Inn Round Rock
Round Rock Holiday Inn
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