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Hilton Garden Inn Austin/Round Rock

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Hilton Garden Inn Austin\/Round Rock
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356 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Austin/Round Rock
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Showing 351: English reviews
Dallas, United States
1 review
5 of 5 stars Reviewed June 15, 2016

Our stay at the Hilton Garden Inn was wonderful. I was able to select the rooms I desired directly on line, pick up my keys at the desk upon arrival, my final bill was slipped under my door the date of my departure and an email receipt was in my inbox on Sunday afternoon. I could not have ask for... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Terri T
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

I am so grateful to hear that you had wonderful stay at the Hilton Garden Inn Austin Round Rock. We want to make your stay comfortable, enjoyable and stress free. Thank you for staying with us! We hope you will return soon. More 

Worland, Wyoming
1 review
5 of 5 stars Reviewed June 8, 2016

I would definitely recommend this hotel as it was clean and priced fairly. Rooms were clean and the staff was very helpful. The breakfast in the hotel was cooked to order and the staff attending to us there were cordial and helpful.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank bitbawk
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your review of Hilton Garden Inn Austin Round Rock. We are so pleased to be able to serve you and hope that you will return soon. More 

Houston, Texas
Level Contributor
426 reviews
255 hotel reviews
common_n_hotel_reviews_1bd8 377 helpful votes
4 of 5 stars Reviewed June 8, 2016

We travel to Austin a few times a year and always enjoy staying downtown to be near nightlife and dining. This time we had a certificate for a free stay at the Round Rock Hilton Garden Inn so decided to stay here for a night and meet friends for dinner nearby. We had a bit of a challenge using the... More 

Helpful?
Thank pcsanity
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for sharing online the outstanding service you received while staying Hilton Garden Inn Austin Round Rock. We are happy to hear you found everything to your satisfaction and that Jayna made your stay great! We appreciate your business and we look forward to more in the future. Please contact me directly if I can be of service to... More 

Abilene, Texas
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 8, 2016

Great staff- rooms need update and NEW beds! We were in a block of rooms for a wedding and did have a special rate. I would not have paid full price for these accommodations. The location was great and staff was amazing and I'd love to stay there again if they update rooms and beds. I received an email from... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MB F
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for choosing our hotel during your travels we appreciate your business. We look forward to all feedback both good and bad as it helps us improve the guest experience for the future. I apologize for the lack of detail in this matter I will discuss it with my team and work on the improving the issue. We hope... More 

Round Rock, TX, United States
1 review
4 of 5 stars Reviewed June 7, 2016

A good hotel for a school group. Several eating places are very close and within a walking distance. The hotel offers a breakfast, but it is a little expensive for school groups. Parking was very efficient for our group. The swimming pool was in good shape for students. Internet was a plus for the students.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael C
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We want our guests to have the best possible visit on each stay; everything should meet or exceed your expectations. I am happy to hear you had some good experiences but sad to hear there were also areas of concern. We will work on improving the areas of concern and we hope you will give us another chance if your... More 

Dallas, United States
1 review
4 of 5 stars Reviewed June 6, 2016

Hotel seemed quiet clean with nice staff. Rally nice hotel. After asking for quiet room away from elevators, ice machines, etc. we ended up with the first room off lobby so with early risers not much sleep. No free breakfast included (which we fell should have been for the price) so be aware. (We weren't). Check in/check-out is easy. Nice... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank April I
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to review your hotel experience. We pride ourselves in providing excellent service and are happy to hear that it showed during your recent visit. We appreciate your comments and hope you will visit our hotel again if your travel plans call for you to be in this area. More 

Sugar Land, Texas
Level Contributor
6 reviews
2 of 5 stars Reviewed June 5, 2016

Picked this hotel as previous experiences with other Hilton Garden Inn have been great. Paid for a double bed (for me and my 3 kids) Upon check in, told there are no double beds but she has me in a room with a king and a sofa that pulls out to sofa sleeper.. This is NOT what I booked nor... More 

Helpful?
Thank Michelle P
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

I really appreciate you taking the time to share your disappointment on your recent stay. Please accept my sincere apologies regarding this issue. We appreciate all feedback and I apologize for the lack of detail in this matter. We will address the issues you experienced and continue to monitor our progress to get us to a level of service excellence... More 

Austin, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2016

I was late arriving to the Hotel after a very long travel day. Just expecting to check in and go to room without any issues. I was greeted by a young woman at the front desk who was smiling, asked how my day had been and how she could help. First impressions....over the top good. She retrieved my complimentary waters... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank SGuy0
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your comments concerning you stay at the Hilton Garden Inn Austin Round Rock. We value your feedback and our team is thankful for the opportunity to serve you! More 

Magnolia, TX, United States
1 review
5 of 5 stars Reviewed June 2, 2016

The General Manager and Staff were super helpful. They located a lost article we had left in the room, contacted us, and offered to ship it to us. What would have been a ruined vacation turned into a wonderful experience. Awesome customer service!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ted M P
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your review of Hilton Garden Inn Austin Round Rock. We are pleased that you were happy with the service we provided, we tell our team "WE are service" We are dedicated to providing service beyond your expectations! Thank you for allowing us the opportunity to serve you! Brandon C. General Manager More 

AZ
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 30, 2016

OK, it says everywhere check-in is 3PM; we understood that, and found a restaurant and then walked to a store to use up the time as we arrived at noon. But it was obvious that the casual visitor is not a priority, as the baseball team arriving early and a school group arriving at 2:30 were all accommodated quickly, and... More 

Helpful?
Thank Edna1111
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We want our guests to have the best possible visit on each stay; everything should meet or exceed your expectations. I am happy to hear you had some good experiences but sad to hear there were also areas of concern. We will work on improving the areas of concern and we hope you will give us another chance if your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Our Hilton Garden Inn Austin/Round Rock hotel is stylish and sophisticated, offering you easy access to the Round Rock shopping outlets. We offer complimentary WiFi and cooked to order breakfast to help you feel right at home. ... more   less 

Additional Information about Hilton Garden Inn Austin/Round Rock

Address: 2310 N Interstate 35, Round Rock, TX 78681-2012
Location: United States > Texas > Round Rock
Price Range: $100 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin/Round Rock 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hilton Hotels, Odigeo, Travelocity, TripOnline SA, Priceline and Hotwire so you can book your Hilton Garden Inn Austin/Round Rock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin/Round Rock Hotel Round Rock
Hilton Round Rock
Round Rock Hilton
Hotel Style:
#9 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
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