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Hilton Garden Inn Austin/Round Rock

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Hilton Garden Inn Austin\/Round Rock
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339 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

The rooms were clean and the breakfast was great. Staff members were extremely friendly. We were told as we checked in that the hotel was preparing for a major overhaul, which is good. The beds were terrible. The sheets would not stay on the bed. Our backs hurt the next morning.

Helpful?
Thank Suzanne D
Bangalore, Karnataka, India
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at both Hilton Garden Inn Round Rock AND Hilton Garden Inn Austin during my business trip in May 2016. Both the places have friendly staff, excellent breakfast, and service. However for a person who doesnt have a car during the business trip, my place of choice would definitely be the Round Rock location. Restaurants (many) and pharmacy are... More 

Helpful?
Thank MJyo
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your review of the Hilton Garden Inn Austin Round Rock. We are delighted that you found the hotel up to your expectations. Our location as you mentioned in your review is very convenient close to many restaurants. We are a great choice for anyone traveling on business or leisure and with our upcoming renovation this year we... More 

El Paso, Texas
1 review
3 of 5 stars Reviewed 1 week ago

My overall stay was good and the location was excellent however the king mattress was very uncomfortable and made noises when lying down. The hallways are very stuffy and humid. The staff was very pleasant and willing to help. The room was clean and proper.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank G2210YRroberth
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for choosing our hotel during your travels ,we appreciate your business. We consider all feedback both good and bad as it helps us improve the guest experience for the future. We hope you will stay with us again if you are in the area. If I can be of further assistance please contact me. More 

Ipava IL
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy access off I35. Has nice outdoor area to socialize. Staff very friendly. Clean rooms with adjustable beds. Jack Allen's restaurant an easy walk is fantastic place to eat. Only complaint is no free breakfast

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank noproblemIpavaIL
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your review of the Hilton Garden Inn Austin-Round Rock. We are dedicated to providing excellence in hospitality. I hope you will come again soon! More 

Temple, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We were here for a medical test early the next morning. The staff let us return after the test with breakfast and a late check out so that we could rest for a bit before traveling home. Thanks so much guys!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rachel M
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We are so glad that you chose to stay with us during your trip and for taking the time to share your experience with the traveling public. We are happy to hear that we met your needs during your stay and we hope you have another opportunity to book with us again in the future. If I can be of... More 

Harrah, Oklahoma
1 review
5 of 5 stars Reviewed 3 weeks ago

Breakfast and service are well above your typical small hotel standards. Mushroom, Spinach and Swiss omelet to order was perfect. same for the pancakes for the kids made by a breakfast chef not some crazy contraption. I highly recommend this little Hotel in Round Rock. Right next to some good eateries as well. Rudy's BBQ, Chuy's Mexican Food, Jack Allen's... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Duane P
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the positive endorsement of the Hilton Garden Inn Austin Round Rock property and staff. We hope to have you as our guest again in the future. Don’t hesitate to contact me directly if I can be of further assistance on a future stay at our... More 

Bedford, Texas
Level Contributor
145 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Walking into the lobby, we immediately had a favorable impression based on the staff. They were efficient and at the same time friendly. No feelings of "strained courtesy", but instead an attitude of "I like my job. I like where I work, and I want you to enjoy and like it too." Extra needs were handled immediately, with a follow... More 

Helpful?
Thank Friend_of_IEEE
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for highly recommending our property. We are happy to be a positive aspect of your trip when you are traveling. We look forward to having you as our guest again if you return to the area. Please contact me directly if I can be of any further assistance. More 

HUMBLE, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The check-in process was easy, the stay was great the proximity to everything we were doing was excellent. The staff was friendly and helpful. We received a text shortly after checking in to make sure everything was ok and then again the next day checking on us. Enjoyed our stay very much!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeanne T
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for choosing Hilton Garden Inn Austin Round Rock during your travels we appreciate your business. We look forward to all feedback both good and bad as it helps us improve the guest experience for the future. I apologize for the lack of detail in this matter I will discuss it with my team and work on the improving... More 

Round Rock, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

When we arrived to our room, there was a do not disturb sign on the door. Our key worked, so we entered to find what we thought was someone sleeping in the bed. It was dark. Turns out the room was just not cleaned. We were immediately given a new room. We had to ask for service recovery. Otherwise, nice... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Floyd H
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

I really appreciate you taking the time to share your disappointment with your recent experience that you had at our hotel. We appreciate all feedback and we will use it to improve the guest experience. I will pass these concerns on to the respective department managers and follow up with them to ensure they are corrected. We hope you will... More 

Fort Worth, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

As a Hilton Honors member I always try to stay in a Hilton Hotel when I travel. Unfortunately this time it was not a positive experience. I am used to the beautiful and updated facilities of the Hilton brand, and I was very underwhelmed by the physical appearance of our room. Please see the photos attached from room 328 where... More 

Helpful?
Thank Silvia A
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to provide feedback regarding your stay. We want our guests to have the best stay possible with every visit. I am sorry that was not the case during your recent stay. I apologize for the frustration you experienced and that your stay did not meet your expectations. I extend my apologies and hope you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Our Hilton Garden Inn Austin/Round Rock hotel is stylish and sophisticated, offering you easy access to the Round Rock shopping outlets. We offer complimentary WiFi and cooked to order breakfast to help you feel right at home. ... more   less 

Additional Information about Hilton Garden Inn Austin/Round Rock

Address: 2310 North IH35, Round Rock, TX 78681
Location: United States > Texas > Round Rock
Price Range: $95 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin/Round Rock 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Austin/Round Rock Hotel Round Rock
Hilton Round Rock
Round Rock Hilton
Hotel Style:
#9 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
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