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Hilton Garden Inn Austin/Round Rock

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Hilton Garden Inn Austin\/Round Rock
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431 Reviews from our TripAdvisor Community

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Houston, Texas
Reviewed 5 days ago NEWvia mobile

This is just off I-35 in Round Rock - but for that its remarkably quiet. When i checked in and explained what kind of room i needed - i got it. Got to the room and was having trouble with the AC - they sent an engineer right up - (i just couldnt figure out the thermostat - and the...

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Helpful?
1Thank gtreadgold
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your comments, I will be sure to pass them on to my team. You can be confident that we will follow-up on your concerns so that others do not have the same experience that you encountered. Please accept my apology for not meeting your expectations. If I can be of further assistance in this matter please contact...

San Antonio, Texas
HOTEL’S FAVORITE REVIEW
Reviewed February 13, 2017

We stayed here this past Saturday night due to an early morning volleyball tournament on Sunday. I had originally needed to stay in Cedar Park, but when the tourney was relocated to Georgetown, I decided to move hotels to Round Rock. There's quite a bit of traffic in this Round Rock/ Northern Austin area. I wanted to be able to...

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Helpful?
Thank plumeria9
About Hotel's Favorite Review
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff at Hilton Garden Inn Austin Round Rock. We hope to have you as our guest again in the future. Don’t hesitate to contact me directly if I can be of further assistance on a future stay at...

Fort Worth, Texas
Reviewed 6 days ago NEW

I tried to book through Hotels.com. There was not a double room with two beds. Called them and immediately was told they had a double room as requested. Nice sitting area with complimentary tea/flavored water/coffee. Great location right off of I-35. Comfortable room. Friendly staff. Just what we needed.

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Helpful?
Thank Pamelita7117
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We want our guests to have the best possible visit on each stay; everything should meet or exceed your expectations. I am happy to hear you had some good experiences. We hope you will give us another chance if your travels bring you back to this area. If I can be of any further assistance please contact me.

Reviewed 1 week ago

Great hotel with extremely friendly staff. The front desk went out of their way to greet us and ensure we had everything we needed for our stay. The lobby is welcoming and there were plenty of places to relax and enjoy your stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kris S
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your comments regarding your stay at the Hilton Garden Inn Austin Round Rock. We hope you will return soon!

Reviewed 1 week ago via mobile

We stayed here for one night. We checked in went to our room. It was well worth the money nice and clean rooms are bigger then what we expected. It has alot of places to eat near it. Just booked a 2 night stay at this location.

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Helpful?
Thank Christopher P
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

At Hilton Garden in we strive to give our guests the WOW! experience. Your feedback could not be more in alignment with our vision statement. I am so happy to hear that you enjoyed your stay and that we were able to WOW you with our product and service. Thank you for sharing so that others may also have the...

Greenfield, Indiana
Reviewed 2 weeks ago

The hotel is very nice, and right off the highway. The decor is pretty contemporary, the room was clean and spacious. The service was good, and our stay was positive overall. My only complaint is with the pool. One of the reasons I picked this hotel was because of the outdoor pool. The weather was in the 80's and sunny...

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Helpful?
Thank Felicia H
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

I am sorry to hear that the pool being down for the season made your stay less than enjoyable. We just finished remodeling the pool and it should be up and in service soon if the weather is permitting. I hope you will return. We value your comments.

Diamondhead, United States
Reviewed 2 weeks ago

room was very clean and staff was friendly. Very good location. Easy to get to and a lot to do near by. Would definitely stay again. This hotel did exactly what a hotel should. Provide a clean and comfortable nights stay at a reasonable price.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank carlbC8868UK
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We are so glad that you chose to stay with Hilton Garden Inn Austin Round Rock during your trip and for taking the time to share your experience with the traveling public. We are happy to hear that we met your needs during your stay and we hope you have another opportunity to book with us again in the future....

Chicago, Illinois
Reviewed 2 weeks ago

The hotel was extremely clean, had nice ambience and very friendly staff. Great customer service, I will definitely stay here again! The breakfast was good too. I was disappointed the pool wasn't open, as it was over 80 degrees during my visit, but everything else was satisfactory.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Carrie B
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for sharing your views online regarding your visit, both positive and negative comments are appreciated. It gives us an opportunity to evaluate where we are doing well and where we need to improve. I’m sorry to hear your total experience was not up to our high standard. I will make sure that this feedback is given to my...

Newport Beach, California
Reviewed 2 weeks ago

Even though this hotel is a cookie cutter for similar Hilton Gardens it is nonetheless a nice environment with a very cooperative staff. People here go out of there way to help...not a normal standard in many such styles of hotel. Great breakfast but wi-fi still a little spotty.

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Helpful?
Thank wheelernodealer
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to review your hotel experience. We pride ourselves in providing excellent service and are happy to hear that it showed during your recent visit. We appreciate your comments and hope you will visit our hotel again if your travel plans call for you to be in this area.

Malmo, Sweden
Reviewed 3 weeks ago

I stayed at the Hilton Garden Inn in Round Rock for a business trip in March 2017. The hotel is convenient situated close to the Interstate. The room I had was in good condition and fulfilled my expectations. The service at the hotel was excellent, quick and easy check in/out and good service at breakfast. There are plenty of restaurants...

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Helpful?
Thank Fredrik L
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for highly recommending the Hilton Garden Inn Austin Round Rock. We are happy to be a positive aspect of your trip when you are traveling. We look forward to having you as our guest again if you return to the area. Please contact me directly if I can be of any further assistance.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Hilton Garden Inn Austin/Round Rock hotel is stylish and sophisticated, offering you easy access to the Round Rock shopping outlets. We offer complimentary WiFi and cooked to order breakfast to help you feel right at home. ... more   less 

Additional Information about Hilton Garden Inn Austin/Round Rock

Address: 2310 N Interstate 35, Round Rock, TX 78681-2012
Location: United States > Texas > Round Rock
Price Range: $98 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin/Round Rock 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Orbitz, Priceline, Travelocity, Hotels.com, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Austin/Round Rock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin/Round Rock Hotel Round Rock
Hilton Round Rock
Round Rock Hilton
Hotel Style:
#9 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Austin/Round Rock staff and other travelers.
2 questions
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Questions? Get answers from Hilton Garden Inn Austin/Round Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on the 3rd floor, looking out over the pool. It was very quiet.”
56feliciah, 2 weeks ago | Read review
“Check in on the Hilton app to chose your own room”
plumeria9, Feb 13, 2017 | Read review
“Super shuttle serves this hotel from Austin Airport.”
RP839, Dec 19, 2016 | Read review
“Do pick a room facing the highway. Can be very loud.”
anthonyp388, Nov 9, 2016 | Read review
“Great access to I-35”
EdPriceCharlotte, Jun 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question