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Hilton Garden Inn Austin/Round Rock

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Hilton Garden Inn Austin\/Round Rock
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355 Reviews from our TripAdvisor Community

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Showing 350: English reviews
Shawnee Mission, Kansas
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here last weekend while visiting Austin for a wedding. The room was clean and the bed was comfortable. There was a keurig, refrigerator and microwave in the room which was convenient. They are doing some renovations and I could hear some of the noise, but it wasn't bad at all. I would stay again!

Helpful?
Thank kjs686s
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We are so glad that you chose to stay with us during your trip and for taking the time to share your experience with the traveling public. We are happy to hear that we met your needs during your stay and we hope you have another opportunity to book with us again in the future. If I can be of... More 

Boston
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Was on a short trip to Austin , as member of hilton I choose to stay at this property and I am very happy and satisfied with the amenities and the service provided . Will definitely come back again and I also recommend it to anyone going to Austin .

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pavan p
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business. If I can be of any assistance on a future trip please contact me directly. More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The service was excellent and the breakfast was very good. Nice location with several restaurants within walking distance. Down side hotel needs major renovations our room had water leak damage. The bathroom was dingy. The air conditioner dripped loudly every night. Upside the hotel is under renovation, however it is LOUD during the day.

Helpful?
Thank soccermom1520
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for recognizing the great level of service provided by our staff, at Hilton Garden Inn Austin Round Rock. We take great pride in our associates. We hope your travels bring you back into the area and that you will choose to stay with us again. If I can be of further assistance please contact me. More 

Schertz, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

bathrooms were subpar... not consistent to the quality of the typical Hilton property. The sink was missing the chrome drain stopper, had hard water stains/ring. The toilet also had hard-water stains.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David R
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

I am very sorry you experienced a problem with your bathroom. We are working to correct this issue. We have a full renovation currently being done at the hotel with all new hardware being installed. I hope you will return once the renovation is completed. Thanks. More 

Highland Haven, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Really enjoyed my stay and visiting with my sons. Front desk staff very friendly. Informative when I ask questions. We went to the Farmers Market in Cedar Park Saturday morning and early afternoon. Salt Grass Steak House is close by and we enjoyed our Saturday night dinner there. There is an outside seating area outside the hotel and we spent... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Janell W
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to review your hotel experience at Hilton Garden Inn Austin Round Rock. We pride ourselves in providing excellent service and are happy to hear that it showed during your recent visit. We appreciate your comments and hope you will visit our hotel again if your travel plans call for you to be in this... More 

Odessa, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

I have used Hilton's for the last 5 years exclusively, and this is by far the most unpleasant staff and management I have encountered. I wanted to cancel a single day of a reservation when I have been staying with Hilton for the prior 3 days, and they acted like I was unreasonable to want to go home early and... More 

Helpful?
Thank jealcan
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

I'm disappointed to hear about the experience you had during your stay at our hotel. This is not the type of service we aspire to provide. I want to personally apologize for the problems you encountered. I will follow up with my team to improve on the quality of the guest experience. Please contact me if I can be of... More 

Houston, Texas
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were here for just one night, and redeemed Hilton points for our stay. The entire experience from check-in to check out was pleasant, and the room was clean and spacious. We will definitely consider staying here again when we are back in town.

Helpful?
Thank R D
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We are so glad that you chose to stay with us at Hilton Garden Inn Austin Round Rock during your trip to Round Rock, and for taking the time to share your experience with the traveling public. We are happy to hear that we met your needs during your stay and we hope you have another opportunity to book with... More 

Melissa, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Breakfast was excellent, and the staff was very helpful. However, the hotel is in need of some updating. For example, the drain plug in the bathtub was broken and wouldn't stay open while we were showering. Overall, it was a good value for the price.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bruce M
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your comments concerning your stay at Hilton Garden Inn Austin Round Rock. We are glad you found us to be a good value. We hope you come again soon. More 

Euless, Texas
2 reviews
3 of 5 stars Reviewed August 21, 2016

Hotel staff is great. Hotel is getting a little worn looking and the beds are completely done. After a renovation this is a perfect hotel. Breakfast staff are great. Very attentive and you didn't have. To beg for coffee refills. Best breaskfast hosts at any HGI I have ever been to....

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cheryl J
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank your comments. We hear your feedback and we just started renovating the hotel on August 22. I hope you will return so see the major transformation! More 

San Francisco, California
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 17, 2016

Remodeled hotel with full service breakfast.Ideally located near IKEA for college shopping/move and freeway access. Rooms are comfortable, clean and coffee pods are supplied. We thought this mid-range brand was a great value, excellent service and exactly what we needed for our college move in. I would definitely recommend. RE: GPS issue - GPS does not send you to the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kelly S
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Austin Round Rock. We are pleased to be able to serve you and hope you return soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Our Hilton Garden Inn Austin/Round Rock hotel is stylish and sophisticated, offering you easy access to the Round Rock shopping outlets. We offer complimentary WiFi and cooked to order breakfast to help you feel right at home. ... more   less 

Additional Information about Hilton Garden Inn Austin/Round Rock

Address: 2310 N Interstate 35, Round Rock, TX 78681-2012
Location: United States > Texas > Round Rock
Price Range: $100 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin/Round Rock 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Expedia, TripOnline SA, Odigeo, Priceline, Travelocity and Hotwire so you can book your Hilton Garden Inn Austin/Round Rock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin/Round Rock Hotel Round Rock
Hilton Round Rock
Round Rock Hilton
Hotel Style:
#9 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
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