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Homewood Suites by Hilton Austin / Round Rock

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Homewood Suites by Hilton Austin \/ Round Rock
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616 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Austin / Round Rock
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Showing 601: English reviews
Round Rock, United States
Reviewed January 6, 2016

The hotel room was clean and spacious! I felt like I was in an apartment instead of a hotel! Love all the pillows on the bed too! Great breakfast selection! The staff was friendly and helpful! Definitely, will stay there again!

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Helpful?
Thank Christina R
Kaitlyn C, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Christina R, Thank you so much for this amazing review. We take great pride in being able to provide a comfortable room and great service to our guest. From the complimentary hot breakfast to the 24 hour fitness center our hotel has something to make everyone feel like they are at home. I hope that your travels were safe and...

Reviewed December 29, 2015 via mobile

We rented 2 rooms for Christmas night. We got King size executive suites which were clean and roomy. The couch accommodated the teen in each room . The breakfast was hot and had several choices of egg dishes. When we checked in (online) we could choose our rooms. In person check in gave us waters and a snack. Staff was...

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Helpful?
Thank Mary H
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Mary H for writing us! I'm glad you enjoyed one of our king one bedroom suites! Our hot breakfast is a great way to start the day, and checking in online makes it even more convenient to get right into your suite! I'm glad our staff was helpful during your stay, and we hope to see you again...

Reviewed December 28, 2015 via mobile

I won't stay here again. I had a strike3 months ago and was in need of rest. The handicapped room was barely adequate. It had a tub, rather than a roll-in shower which made it VERY difficult to shower. The room itself was great but there were a number of other problems: 1) the lock on the outside door downstairs...

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Helpful?
Thank Maureen H
Katy G, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear Maureen H, let me start off by saying how sorry I am that you had such a poor experience at our hotel! We strive to provide perfectly clean and comfortable accommodations to all of our guests and to know that this was not the case for you, and that the level of service you received was sub-par is unacceptable...

San diego, United States
Reviewed December 27, 2015

We have 2 dogs and needed a place to stay while we looked at homes. Homewood was our choice from a previous extended stay during a remodel. The staff at this hotel cares about their guests. The front desk, housekeeping, the kitchen staff that prepared breakfast, the shuttle driver. Each person was nice and easy to work with. I will...

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Helpful?
Thank Timothy P
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Timothy P for your outstanding review! Our staff truly does care for each and every single one of our guests, and i'm so glad that reflected on your stay. I'm happy to see you enjoyed our complimentary breakfast and evening social hours! Our goal here is to make your stay as comfortable and relaxing as possible, so knowing...

Reviewed December 21, 2015 via mobile

Great hotel room buffet. Clean fresh new quite and I would highly recommend. Close to highway nice town and very secure. We will go back if room rates and availability fits our travels. No hot tub.ice machines had issues at the time. But great staff and great visit.

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Helpful?
Thank Tom N
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Tom N for writing us this great review! I credit our cleanliness to our amazing housekeeping and maintenance staff. With their hard work and dedication, our hotel has looked brand new for five years. Having a location that is not right off the highway is key for noise level and we're so thankful for it. We apologize for...

Austin, TX
Reviewed December 20, 2015

I stayed here for 6 days in July 2015 while my husband was at the nearby Scott & White hospital for heart surgery. I travel regularly, and this was one of the worst hotels EVER. The rooms were comfy, aside from the following, but the negatives completely obliterated any positives. It was THE LOUDEST HOTEL I'VE EVER STAYED IN!!!!! I'm...

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Helpful?
1Thank GretchenDeFlorio
Katy G, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello GretchenDeFlorio, and thank you for your feedback regarding your stay with us 6 months ago. First of all, I want to apologize for the sound you could hear from your surroundings. I am sure that would be frustrating and can assure you that we can provide quieter accommodations the next time you are in town, hopefully under better circumstances....

San Rafael, California, United States
Reviewed December 18, 2015

Wife, daughter, and I were in town for Thanksgiving for with my son and selected the Homewood Suites since it was two rooms and close to my son's house, plus I stay in a Homewood Suites regularly on business trips to Fresno. I had requested that the sofa bed be made up in advance in my reservation request. We arrived...

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Helpful?
Thank Bill M
Katy G, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello Bill M. Thank you for taking the time to share your experience at the Homewood Suites. I am pleased that we were able to meet in person before you left, and am glad that I could provide you with two complimentary nights for the inconvenience of the sofa bed and breakfast. We discussed the confusion on our end with...

nashville, United States
Reviewed December 17, 2015

Great hotel with spacious clean rooms. I had a minor housekeeping issue at check in that was promptly handled by front desk staff. Although I kept my do not disturb sign on the door, when housekeeping saw me in the hall they always asked if I needed anything (trash emptied, soap, towels, etc), which made me feel valued as a...

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Helpful?
Thank Roderick B
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Roderick B for taking the time to write us! I deeply apologize for the housekeeping issue, but I am glad our front desk was able to help the situation. Our housekeeping staff are amazing, day in and day out they work hard to ensure that each guest feels right at home and i'm glad that reflected on your...

Cincinnati, Ohio
Reviewed December 9, 2015 via mobile

This hotel is fantastic. Big suites! It's like a one bedroom apartment with a living room, (couch and tv) kitchen and separate bedroom area. Refrigerator, microwave, stove. Lots of room and a spacious bathroom with separate vanity sink area. The beds were quite comfortable and large. And laundry on site. I will definitely stay here next time I'm in Austin....

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Helpful?
Thank Geoff T
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Geoff T for writing us this amazing review! I love how much space our suites have to offer. Our goal here is to make you feel at home, so having more room then a typical hotel room is a great way to start. Having amenities like on site laundry as well as valet laundry help make extended stays...

Boise, Idaho
Reviewed December 9, 2015

Very nice hotel. We had a suite, large kitchen with table and chairs, sofa and tv. The beds were really comfortable, and the comforter was one of the nicest I've seen at a hotel. Everything was clean and nicely decorated, the lobby was large and breakfast was great. The staff was friendly and helpful, especially Jacob, who checked us in....

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Helpful?
Thank Emma A
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Emma A for this outstanding review! I see our suites like mini apartments, the breathing room makes any stay, short or long, extremely comfortable. I personally love how comfortable the beds are, and our housekeeping and maintenance staff do an excellent job in making sure they stay that way. I'm glad we provided a warm and welcoming atmosphere...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home! ... more   less 

Additional Information about Homewood Suites by Hilton Austin / Round Rock

Address: 2201 S Mays St, Round Rock, TX 78664-7549
Location: United States > Texas > Round Rock
Price Range: $105 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Austin / Round Rock 3*
Number of rooms: 115
Reservation Options:
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Hotel Style:
#1 Green Hotel in Round Rock
#1 Business Hotel in Round Rock
#1 Family Hotel in Round Rock
#2 Romantic Hotel in Round Rock
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Austin / Round Rock staff and other travelers.
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Questions? Get answers from Homewood Suites by Hilton Austin / Round Rock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were glad to be just a few rooms away from the laundry.”
 of 5 bubbles lindakH4457OG, 3 weeks ago | Read review
“Top floors and away from the center areas are quieter.”
 of 5 bubbles J7339VLcharless, Oct 19, 2016 | Read review
“Rooms overlooking the pool and basketball court are the only ones with a view.”
 of 5 bubbles Houston_Heights_Guy, Aug 23, 2016 | Read review
“Avoid rooms that end in 00 unless you want to be VERY near the elevator and the accompanying traffic and noise.”
 of 5 bubbles RayH456, Aug 23, 2016 | Read review
“Every room is good. Go for anything available.”
 of 5 bubbles 705srinivasr, Aug 3, 2016 | Read review
5 of 5
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