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Homewood Suites by Hilton Austin / Round Rock

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Homewood Suites by Hilton Austin \/ Round Rock
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616 Reviews from our TripAdvisor Community

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Showing 601: English reviews
Bangalore, Karnataka, India
Reviewed 1 week ago

The hotel is an excellent location close to Dell where I work for. Lot of shopping places and Restaurants are near by. The Hotel has almost all facilities that a person on business travel would expect and I love their breakfast and the evening social. They also have a coin operated laundry which comes handy if you are staying for...

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Helpful?
Thank Naveenv74
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Naveenv74 for taking the time to leave us this great review! I'm glad to see that you were able to enjoy the surrounding attractions as well as our own! Having laundry is perfect for our business travel guests because traveling that often can make doing laundry quite tricky! Our staff here is amazing and they will love to...

Reviewed 1 week ago via mobile

We stayed at this hotel on the strength of the brand, believing it to be better than the average. It wasn't. It was not all that clean. The amenities weren't worthy of $140+ room, and our room was in need of some repair and refresh, which were obvious in some cases. The breakfast was no big deal, and the vaunted...

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Helpful?
Thank edwardaberg
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

I want to start this response by sincerely apologizing for your dissatisfaction regarding your stay with us. I am going to forward this to my general manager as well as head housekeeper and chief engineer so that we can work together to improve our hotel. We strive to progress and will act accordingly so that we can surpass our guests...

Hinesville, Georgia
Reviewed 1 week ago via mobile

I was at this location on a business trip. The food was GREAT! Perfect location...near business. Hospitality was grand. Everything you need away from home. Very clean and warm. Hope to visit this location again next year when we return for another business trip.

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Helpful?
Thank MrsBev67
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you for the 5 star review and kind comments! We hope to see you again soon.

Irving, United States
Reviewed 2 weeks ago

Paper thin walls late at night. could hear conversation in next room clearly. Also, staff was rude the next morning by calling us to say that we were being loud by downstairs room. Absolutely was not being loud other than walking around our room getting ready for breakfast at 9:30 am in the morning. Given the paper thin walls, I...

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Helpful?
Thank 782gregoryc
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

I am very sorry to learn that you did not enjoy your time with us! We work hard to hire and train the friendliest possible associates, and I assure that it was not our team member's intention to be anything other than 100% courteous to you. The comfort of all of our guests is our top priority, and it is...

Malmo, Sweden
Reviewed 2 weeks ago via mobile

I've stayed at Homewood Suites Round Rock for business trips a couple of times. The hotel has spacious rooms and an OK breakfast. It is situated close to the Interstate. The only downside is the limited number of restaurants within walking distance. I can highly recommend this hotel.

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Helpful?
Thank Fredrik L
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you for the 4 star review! I am glad to learn you enjoyed your time with us, and I sincerely appreciate the recommendation!

Houston, Texas
Reviewed 3 weeks ago

The staff was amazing and extremely helpful. I got a flat tire while I was there and a young man by the name of Zach quickly offered to help and put the spare on my car. The rooms were comfortable and clean. The breakfast was good. Everyone in my family found something they liked.

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Helpful?
Thank Erika D
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you for the five star review and the kind comments! We hope to see you again soon!

Bengaluru, India
Reviewed 3 weeks ago

This is my second stay at Homewood Suites Austin/Round Rock and while my first stay in 2015 was memorable in every respect, the quality of the receptionist seems to have plummeted over the last year. They were not very welcoming and were even lazy to provide information on joining the Hilton Honors program.

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Helpful?
Thank AbuRaiyaan
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you for your repeat business! I am disturbed to learn that you felt our front desk team was lazy. We work hard to hire and train the friendliest possible associates, but if you left hotel feeling differently we still have some work to do! Thank you for your feedback, and please be assured we will use your comments as...

Coventry, United Kingdom
Reviewed 3 weeks ago via mobile

I stayed here last week as Austin was largely booked out due to conferences. The property is totally acceptable but below par to what I'm used at my normal choice which is fairly new. The welcome was excellent -very efficient after a long flight. The hotel itself is okay, the rooms are also passable. On the other hand the breakfast...

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Helpful?
Thank MaverickViper
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you for taking the time to review your recent stay. Your kind remarks about the friendliness and efficiency of our team are very much appreciated! I was surprised to learn you were disappointed in our breakfast. Generally the feedback we get is very positive, and I would love to learn more about what we could do to improve. I...

Cincinnati, Ohio
Reviewed 3 weeks ago

We normally stay at the Hampton Inn in Round Rock but liked the idea of a suite and also that there was a guest laundry which was very close to our room. The staff was nice as was the room. The location of the hotel on Mays Street is perfect. You can avoid the perils of I-35 and still get...

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Helpful?
Thank Linda K
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you for taking the time to review your stay. I am happy to learn you enjoyed the room, staff, and location! I am very sorry that you found the coffee to be less hot that you would have liked, but glad to hear that our team was able address your concerns immediately. We will make it a point to...

Sugar Land, United States
Reviewed 4 weeks ago

Large family stayed for a basketball tourney and the suite was perfect. Good location, comfortable, large enough to sleep 6 comfortably. kitchen was good for prep of small meal. very good value for larger families.

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Helpful?
Thank David L
Jon L, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you for the great review! I am happy to hear you enjoyed your stay with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home! ... more   less 

Additional Information about Homewood Suites by Hilton Austin / Round Rock

Address: 2201 S Mays St, Round Rock, TX 78664-7549
Location: United States > Texas > Round Rock
Price Range: $105 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Austin / Round Rock 3*
Number of rooms: 115
Reservation Options:
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Hotel Style:
#1 Family Hotel in Round Rock
#1 Business Hotel in Round Rock
#1 Green Hotel in Round Rock
#2 Romantic Hotel in Round Rock
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Austin / Round Rock staff and other travelers.
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Questions? Get answers from Homewood Suites by Hilton Austin / Round Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were glad to be just a few rooms away from the laundry.”
 of 5 bubbles lindakH4457OG, 3 weeks ago | Read review
“Top floors and away from the center areas are quieter.”
 of 5 bubbles J7339VLcharless, Oct 19, 2016 | Read review
“Rooms overlooking the pool and basketball court are the only ones with a view.”
 of 5 bubbles Houston_Heights_Guy, Aug 23, 2016 | Read review
“Avoid rooms that end in 00 unless you want to be VERY near the elevator and the accompanying traffic and noise.”
 of 5 bubbles RayH456, Aug 23, 2016 | Read review
“Every room is good. Go for anything available.”
 of 5 bubbles 705srinivasr, Aug 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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