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Homewood Suites by Hilton Austin / Round Rock

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Traveler (96)
Room & Suite (93)
Dining (18)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home!
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
65Somewhat walkable
Grade: 65 out of 100
64Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
809Reviews
179Photos
2Q+A
78Room tips
Traveler rating
  • 585
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  • 25
  • 18
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Popular mentions
Shout out to MJ, for her excellent service and friendly manner! Thanks for the milk for my tea :) Made me feel very much like I was at home! A lovely touch, and much appreciated. Thanks again, MJ!!!!!
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Review collected in partnership with Homewood Suites by Hilton
Hotel's Favorite
We're frequent visitors to Homewood Suites, and although they're all under the Hilton flag, this one is bordering on the best. From the time we walked in to a ceiling to floor cascading waterfall, we were impressed. Chris checked us in with a gift bag and during our stay did
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Response from Jeff N, General Manager at Homewood Suites by Hilton Austin / Round Rock
Responded Jul 26, 2018
Ron, Thank you very much for sharing your stay with us. I will gladly share your comments with our team. We truly do have a great staff that understands customer service. I am glad you were able to see it first hand. Homewood Suites is really your home away from home with the suites and breakfast, social hour along with all the amenities you mentioned. We look forward to your next visit to Round Rock Ron!
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This hotel appeared to be very nice. After a nine hour car trip I couldNot get the room I reserved for my handicapped son. They then wanted meto accept a room on the 4th floor for a child in a wheelchair and they did not have an emergency plan in case of a fire. We ended up at
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Review collected in partnership with Homewood Suites by Hilton
Response from Calvin-HiltonHelp, on behalf of management at Homewood Suites by Hilton Austin / Round Rock
Responded 4 days ago
We appreciate your feedback about your recent stay at our hotel. We're very sorry you had a disappointing experience with us and I have addressed these issues with our staff. We are 100% A.D.A. compliant and strive for all Accessible rooms to be located near elevators and emergency exits.  Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments and please contact us if you would like to discuss further.
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I came in on Friday night late. I noticed some trash on the kitchen table, but didn't pay it much attention. The next morning I got up early to shower and there was a used bar of soap with hair on it in the shower!! As I looked around, I could see other things were not
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Response from Miri L, on behalf of management at Homewood Suites by Hilton Austin / Round Rock
Responded today
Dear MDub628 I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to make it right. Thank you, Miri L.
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I needed a hotel room last minute and Sheila and Thomas went above and beyond. They did an amazing job with helping me out. The hotel was super nice and clean and the staff was extremely attentive. I will 100% recommend everyone I know to stay here!!!
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Living Area/kitchen of 1 bedroom
View from #421 Back behind building.
1 Bedroom suite
Misaligned faucet handles in bathroom. Cold water turned backwards about 45 degrees
Dirty scuff marks on walls. Just one example.
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12345619
Safety deposit boxes are available at no charge and are located at the front desk. Individual guest rooms are not equipped with safes or safety deposit boxes.
1 vote
The rooms have a full size refrigerator/freezer with ice maker. You will be able to store boxes of frozen pizza, frozen waffles, hot pockets, etc.
2 votes
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"Check room's before taking it and ask for a safe at room.."
"The entire property seemed quiet."
"Good and peaceful place"
"Room 421 faces back trees"
"Road Construction on the Hwy!!!"
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12345616
PRICE RANGE
$123 - $200 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasRound Rock
NUMBER OF ROOMS
115
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