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Comfort Suites I-35 North

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609 Chisholm Trail, Round Rock, TX 78681
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Commerce, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 16, 2016 via mobile

Arrived March 15 and was given early check in. I had requested a King Suite. Was put in a handicapped room which was not terrible but not what I booked. The website says recently refurbished but looked more like ongoing construction and room furniture was old. Had to make up couch bed ourselves. Will probably not return here.

Helpful?
1 Thank bcrews54
Ruidoso Downs
Level Contributor
10 reviews
3 of 5 stars Reviewed February 22, 2016 via mobile

It was a $69 room, For $132 a night. Nothing in the room was more than ok. The insulated piping underneath the wet bar was exposed and everything was very cheap. If I had time, I would have checked out as soon as I opened my door to my room and gone somewhere else. Like the Hilton for $10 more

Helpful?
Thank Brad B
Los Angeles, California
1 review
5 of 5 stars Reviewed November 4, 2015

I visited Austin for a business trip and the overall experience was exceptional. My room was clean and the service was awesome. Jael is very friendly and professional and provided me with great customer service.

Helpful?
Thank Victor R
1 review
5 of 5 stars Reviewed November 1, 2015 via mobile

I stayed here with some friends not only was the hotel nice and clean but the lady that helped me Jael wade was so nice friendly if she's not in management she should be she was always smiling very helpful

Helpful?
Thank Ronald B
1 review
1 of 5 stars Reviewed October 26, 2015

I booked a suite for visiting family members. Upon arrival to their room, they phoned the front desk to inform them of urine, feces & hair on the toilet, yogurt lids stuck to the wall and nasal discharge smeared on the wall. The front desk clerk replied that there was no one there to assist with the matter but that... More 

Helpful?
Thank Kris B
Frisco, Texas
Level Contributor
82 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed October 8, 2015

This is my second time this year needing a hotel for a quick overnight stay and Comfort Suites has fit the bill again. Selected based on price and location, the newly remodeled hotels are a definitely upgrade from past experiences of many years ago. A huge plus for my family, as I believe I mentioned in my review of the... More 

Helpful?
Thank squirrel4569
Santa Fe, New Mexico
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed September 10, 2015 via mobile

Hotel looks beautiful on the outside, you would think that they would communicate their doing renovations. I was going to stay for 3 days and checked out the next day I wouldn't even stay there had I not gotten in so late. I will Never stay at a Comfort Inn again but there are other great hotel for example the... More 

Helpful?
Thank WillBrooks
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Thank you for your time. We are currently renovating and should be done soon. We will work hard to improve the issues you bring up. We hope you understand that we appreciate all our guest and want to give them the best value for their dollar. Our sincere apology for not meeting your expectations. Sincerely Hank Patel More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 8, 2015 via mobile

To start off there was no greeting from front desk upon checking. Place is under construction, therefore you get the smell of paint etc as soon as you walk in. Room was ok in space but walls were cracked in some spots. You can tell it is an out dated comfort suites. Bed was like a rock. The only best... More 

Helpful?
Thank Archii80
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Thank you for your feedback. We are renovating at this time. We will certainly address issue that you bring up. Our sincere apology as the experience you encountered is not our goal. We will work hard to make sure every guest is satisfied. Sincerely Hank Patel More 

Texarkana, Texas
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed August 23, 2015 via mobile

I needed a short notice place to stay and picked this Comfort Inn because of it's price and location. It is an old and worn out hotel undergoing renovations. Not the cleanest place or roomy. I would suggest someplace else as there are a lot of options in the area that would be newer and better.

Helpful?
Thank Bill F
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Our sincere apology, as you said we are renovating to make our place new again. We hope you try us out again after our renovation. We want to make sure all of our guest receive great value and comfortable stay. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 16, 2015 via mobile

Last minute stop in Round Rock. Nice and pretty on outside. Still under renovations though on inside. Arrived to room after midnight to half hot, half cool room. Called front desk and told that they just turned the a/c units back on at 11 pm. Room didn't cool off until after 2 am. Wait until renovations are completed.

Helpful?
Thank Rhunter9122
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Thank you for your time. We are renovating and should be done pretty soon. We would love to have you stay with us again once we're finished. We strive to give our best service and accommodations. Hank Patel More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Suites I-35 North

Address: 609 Chisholm Trail, Round Rock, TX 78681
Location: United States > Texas > Round Rock
Price Range: $87 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites I-35 North 2.5*
Number of rooms: 62
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Also Known As:
Comfort Suites i-35 North Hotel Round Rock
Comfort Suites Round Rock
Round Rock Comfort Suites
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