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Extended Stay America - Austin - Round Rock - North

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Traveler (36)
Room & Suite (14)
Dining (1)
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Overview
  • Excellent27%
  • Very good6%
  • Average4%
  • Poor11%
  • Terrible52%
Dec 19, 2017
“Extended Stay”
Dec 8, 2017
“Mixed Bag.....Some Good, Some Terrible”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
All hotel details
Additional information
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Offers from Extended Stay America - Austin - Round Rock - North
Special Offer: Save up to 10% TODAY!
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Reviews (62)
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1 - 5 of 61 reviews
Reviewed April 23, 2018 via mobile

First of all, this was a $40 room so I’m not expecting a 5 Star experience. The front desk attendant was very friendly and competent, which compared to my experience the night before at an Extended Stay in San Antonio this was a refreshing change....More

Thank Corey S
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded April 24, 2018

Corey, thank you for your review. We are delighted to know you liked our affordable price and that you had a comfortable stay with us. Kindly note, kitchenware for your suite is available and kept at the front desk to ensure cleanliness. We will make...More

Hotel's Favorite
Reviewed December 29, 2017 via mobile

Amanda is amazing at her job, she is a great choice for Lead, a great person with a kind heart, she is the only reason I'm staying at this location. Me and my mom and daughter love Amanda she is the best Lead!More

Thank kutrine86
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded December 29, 2017

Kutrine, we appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Amanda. We will be sure to share your compliments with her. Thanks again from all of us at...More

Reviewed March 31, 2018 via mobile

This place was horrible on the go breakfast, room service, and told me that I was supposed to clean my room up for $80 a night. The room keys was messing up every single time I was wanting to get in my room. Sheets did...More

Thank Rebecca E
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded April 1, 2018

Rebecca, thank you for choosing to stay with us on your trip. We're sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our...More

Reviewed March 30, 2018 via mobile

Don’t miss the entrance to the hotel off of the road. There is no sign and weeds blocking your view of the drive. You’ll have to fight traffic just to get back on the right side of the one way again. Front desk had very...More

Thank Sydney K
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded March 31, 2018

Sydney, we are very sorry we failed to deliver the exceptional stay you deserved. We sincerely apologize that you experienced so many difficulties during your stay with us. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and...More

Reviewed March 25, 2018

Restful place to stay. I loved my stay and they have the best coffee .Even if they are out instant coffee is there as well .Very nice staff. Plan on coming back and staying more nights . Third floor is the best good view Round...More

Review collected in partnership with Extended Stay
Thank alvaradobritt
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded March 26, 2018

Thanks for being our guest at Extended Stay America. We are delighted to read you liked the outstanding service and our facilities were up to your satisfaction. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$64 - $92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$64 - $92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (36)
Room & Suite (14)
Dining (1)
Questions & Answers
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Room Tips
"Long stay get Epp"
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"Ask for a full size ref.....apparently a few of the rooms have this."
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"checkyour bedding, check on holes in mattress cover and check for hair and check to see if your mattress is..."
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"train noise is loud at all hours. staff seems disinterested in helping guests."
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