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Residence Inn Austin Round Rock

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2505 South I-35, Round Rock, TX 78664
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158 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Austin Round Rock
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Showing 157: English reviews
Katy, Texas
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 28, 2016

We were visiting friends in the Round Rock Area. This hotel is right at the intersection of two main highways and there is plenty of restaurants and shopping. The hotel entrance is awkward and hard to find at first. It sits right behind a Macaroni Grill restaurant. The staff was awful though. We walked in to the front desk completely... More 

Helpful?
Thank petitemomof2
Sarai B, General Manager at Residence Inn Austin Round Rock, responded to this review

Dear Petitemomof2, Thank you for taking the time to complete a Tripadvisor review of your recent stay. I would like to apologize for the issues you encountered during your recent stay. We strive to ensure our guest enjoy there stay while visiting our facility and again we apologize that we failed to ensure your satisfaction during your stay. Please allow... More 

Mumbai (Bombay), India
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed February 18, 2016

Its always a nostalgic feeling to come back to the place where you know Ur treated so well, its just like home! I had a lovely stay with great hospitality from entire team of Residence Inn...Nina, Toni, Sarai ( GM ) thank you for making me feel @ home! I know this time 1 day for few hours we did... More 

Helpful?
Thank Akkash S C
Sarai B, General Manager at Residence Inn Austin Round Rock, responded to this review

Mr. Akkash, it's always a pleasure seeing you and your team when you come to Austin/Round Rock. We are happy to hear we have meet your expectations during your recent stay. We do apologize for the issue we encountered with having no hot water. Thank you for being patient with us while we resolved the issue. We look forward to... More 

Houston, TX
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 14, 2016 via mobile

Woke up Sunday morning to find out there was no hot water. All we were told by the front desk was "we called a technician and keep checking." I was given different timeframes for resolution. Two hours, one hour, thirty minutes. It is now past noon and there is no hot water in our room. I honestly expected this from... More 

Helpful?
Thank u425868
Sarai B, General Manager at Residence Inn Austin Round Rock, responded to this review

Dear Guest, I would like to apologize for the issue you encountered during your recent stay at our hotel. Once our staff was made aware of the no hot water situation we contacted our provider/vendor immediately to help us resolve the issue. They were able to fix the issue and we had hot water by end of day. We strive... More 

Gibsonia, Pennsylvania
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed January 26, 2016 via mobile

With older teenaged kids, we are using Residence Inns more and more for overnight stays. We enjoy the extra room and our sons appreciate their separate sleeping quarters. This property appears to have been updated recently. Every one of the staff that we met greeted us and asked if there was anything we needed. We felt appreciated.

Helpful?
Thank James W
Sarai B, General Manager at Residence Inn Austin Round Rock, responded to this review

Mr. James W. We are very please to hear your recent stay meet you and your families expectations. We want to thank you for taking the time and share your experience and rating us a 5 of 5 on tripadvisor. We hope to see you again on your next trip to the area. More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 28, 2015

You can only connect two devices to the Internet at a time. The Marriott I was in earlier this week allowed five. It says to disconnect one in order to connect another, but when I did so, I still couldn't get online with my laptop. For a long term stay hotel, which is likely to have more than one guest... More 

Helpful?
Thank Jennifer W
Sarai B, General Manager at Residence Inn Austin Round Rock, responded to this review

Ms. Jennifer W. Thank you for taking the time to complete a TripAdvisor review regarding your recent stay. Your feed back is very important to us as it allows us to better our customers experience when they choose to stay at our location. We are contacting our internet provider and advising them of your situation so they may provide us... More 

Bengaluru (Bangalore), India
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 23, 2015

Located close to Dell HQ in Round Rock, the residence Inn is a good choice for business travellers. Ample parking, quiet rooms, and decent morning breakfast which is included in the room rate. No public transport (other than taxi) options nearby, so watch out for that.

Helpful?
Thank pradyota
Sarai B, General Manager at Residence Inn Austin Round Rock, responded to this review

Thank you for taking the time to complete a review of your recent stay on TripAdvisor. We are pleased to hear your recent stay was to your satisfaction. We offer a shuttle Monday-Friday 7a to 10a and 4p to 7p that travels a 5 mile radius, and we hope that will help with some of your transport needs during your... More 

2 reviews
5 of 5 stars Reviewed December 17, 2015

I've had the extreme pleasure of staying at this location for, what will be 60days, and I'm privledged to write this 'word of thanks'! I am very impressed by the level of courtesy and professionalizm that this Residence Inn exhibits. To name a few folks for their efforts; Elizabeth (front desk), Elizabeth (Sales), and Shirley (Chef); they really make you... More 

Helpful?
Thank Jeff S
Sarai B, General Manager at Residence Inn Austin Round Rock, responded to this review

Dear Jeff, Thank you for taking the time to complete a review of your recent stay on Trip advisor! We are pleased to hear your recent stay was to your satisfaction. We hope that you stay with us during your next visit to Round Rock! More 

Singapore, Singapore
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 27, 2015

Stayed at the hotel for 10 days. Rooms are suite-style (a living room with kitchenette + bedroom) and large and comfortable. Offers hot breakfast with decent selection of fresh foods. Wifi connection was good and the free version was sufficient for Skype calls. Has a basic gym facility that's open 24 hours. Right on I-35, so provides good access to... More 

Helpful?
Thank VictorSuresh
Sarai B, General Manager at Residence Inn Austin Round Rock, responded to this review

Thank you for reviewing our hotel on TripAdvisor! We are pleased to hear that you enjoyed your stay and the convenience of our location. We hope you will come back to see us during your next visit to the Round Rock area! More 

San Antonio, Texas
Level Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 23, 2015 via mobile

When I pulled up to the hotel it was after dark,and the parking lot is behind a restaurant so its dark and hidden. There should be lighting no matter the time of year. Its menacing. The room was nice, but the bed was so uncomfortable, not in par for any Residence Inns I've stayed in, in the past. It was... More 

Helpful?
2 Thank mamatica007
Sarai B, General Manager at Residence Inn Austin Round Rock, responded to this review

Thank you for completing a review on TripAdvisor. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the numerous issues you had. We have shared your feedback with the appropriate hotel team to ensure that this was an... More 

Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 5, 2015 via mobile

This is a newer-style Residence Inn with a modern architecture. It's quiet, well located, and reasonable. The service is good, as well. Just knowing that the environment, from the bed to the WiFi will be at least acceptable, and often very good.

Helpful?
Thank Steve H
Sarai B, General Manager at Residence Inn Austin Round Rock, responded to this review

Thank you for taking the time to complete a review of your recent stay on TripAdvisor! We are pleased to hear your recent stay was to your satisfaction, and hope that you will come back and see us the next time you are in the Round Rock area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The newly-renovated Residence Inn Austin Round Rock hotel located along I-35, features brand new furnishings in all of our suites and public areas. As a one of the top Round Rock hotels, our extended stay hotel provides pet-friendly apartment-style living with studio, 1- and 2-bedroom suites with separate living areas with pullout sofas and flat-screen TVs. Each suite is highlighted by a fully-equipped kitchen with new stainless steel appliances, cookware and utensils. Guests love our free perks including a free hot breakfast buffet, WiFi throughout, onsite parking and weekday evening social with snacks and drinks. Our outdoor pool, Sport Court and BBQ area are favorites among families and corporate travelers alike. Within walking distance to Dell World Headquarters and minutes from downtown Austin, the Residence Inn Austin Round Rock hotel is the perfect choice for your next visit. ... more   less 

Additional Information about Residence Inn Austin Round Rock

Address: 2505 South I-35, Round Rock, TX 78664
Location: United States > Texas > Round Rock
Price Range: $133 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Austin Round Rock 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Round Rock
Round Rock Residence Inn
Hotel Style:
#7 Business Hotel in Round Rock
#10 Family Hotel in Round Rock
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