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We stay at Marriotts almost exclusively and have topically enjoyed Residence Inns, unfortunately this was not the case with this stay. The rooms need a serious upgrading, the furniture, cabinets and carpet were old, dingy and gross. The mattress had a very foul smell, it...More
Response from Daniel W, Manager at Residence Inn Austin Round RockResponded 3 days ago
Thank you for choosing to stay at the Residence Inn Austin Round Rock during your travel. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with...More
My usual stay was sold out for the week, so I moved down the road and tried this property, and I was not disappointed. The staff was friendly and efficient. The room was clean and comfortable. Price was very good. The breakfast was standard fare...More
We usually stay at Residence Inn we're we travel around with the soccer team... By far this has been the worst hotel we stayed... The place is dirty. The bed room, first thing ypu noticed as soon to open the door is the tears on...More
This hotel is located right off the highway for easy access on and off. I stayed one night for business. It was clean, check in was simple, breakfast was nicely laid out and well refreshed over the course of time. No problems at all. Would...More
I first want to start off by say Tisha and Adairn are the best. Tisha was a great help from the moment I made my reservation and spoke with her. She is very professional and wonderful to work with. Adairn was great too, he help...More
All you need to do is call them in advance. They'll charge an extra deposit (50-100$) You should also bring a cheap kennel... like, one of those nylon ones you can pickup in Walmart for 20$. Thats about it!