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La Quinta Inn & Suites Rockwall

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169 Reviews from our TripAdvisor Community

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Showing 169: English reviews
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

I wish I would have got the front desk clerks name, he was very kind! I liked the remodeling and they were replacing to auto doors. Much better than a year ago. Our room had a frig and microwave. The beds were comfy, just a little too firm. The bathroom was big! The down side, too many dogs. There should... More 

Helpful?
Thank LISA T
North Ogden, Utah
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay was excellent. The staff was very friendly and helpful, and they were very helpful and went out of their way to solving any problems that we had during our stay. It was great to know that you allow dogs to stay with their owners.

Review collected in partnership with La Quinta

Helpful?
Thank Barbara W
Houston, Texas
Level Contributor
5 reviews
2 of 5 stars Reviewed 4 weeks ago

This hotel advertises 2 queen beds, but the beds are actually DOUBLE beds. When I showed the front desk attendant my reservation that clearly stated 2 queens, he commented, "Do you have 2 beds in your room? Those are our queens." When I explained that I have queen sized beds in my home, and I knew these were NOT QUEEN... More 

Review collected in partnership with La Quinta

Helpful?
Thank DLH242
LQ6008GM, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Hello DLH242 We've read your review of your stay at our La Quinta Inn & Suites Rockwall. We appreciate you taking the time to post your comments about your stay. It's our goal to exceed our guests' expectations in service and accommodations, so it is with disappointment that I hear how we've fallen short of that goal. We're sorry your... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent stay at La Quinta Inn. Enjoyed every second and it was worth every penny. I strong recommend staying there. It's in a great location with easy access to all major stores. Just take your pick and it's close by.

Review collected in partnership with La Quinta

Helpful?
Thank TexaSAT
2 reviews
1 of 5 stars Reviewed June 27, 2016 via mobile

Young lady at check-in on Saturday afternoon was very helpful but she was the only employee who even acknowledged our presence in 2 days. Picked this place because of swimming pool for grandkids. Pool was green. slimy, nasty like a pond and was inside the facility. No soap or toiletries of any kind. Shower head had 8 settings but water... More 

Helpful?
Thank Coralyn S
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Rockwall, responded to this review

Coralyn, Wow! This is definitely not the kind of experience we want our guests to have. I'm so sorry about the issues you encountered. Providing a clean, comfortable room to our guest is important to us. I will make sure your comments are forwarded to the general manager and staff, so we can use them for further training purposes. Sincerely,
... More 

Whitehouse, Texas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 15, 2016

I passed it up twice. I saw a billboard that said to make a u-turn but when I did I was not in a lane that would let me make a sharp right turn into the parking lot. I was was treated very well when I checked in and when I asked for the room next door to be held... More 

Helpful?
Thank Linda C
LQ6008GM, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Dear Linda C, Thanks for your feedback about our La Quinta Inn & Suites Rockwall. We are glad to hear you were treated very well by our team members! On the other hand, we’re sorry for the frustration you went thru in order to get to our hotel. We are in the process to changing the plaster in the pool.... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 8, 2016 via mobile

Stayed here with husband while attending a wedding in the area. This is an ok place- it was clean & front desk staff were very friendly & courteous. Room was a good size. Bed ok but pillows put up a fight with me all night. A/c kept room cool but is loud (which drowned out husband's snoring). It's just not... More 

Helpful?
1 Thank Diana T
LQ6008GM, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Dear Diana T, Thank you for your feedback about our La Quinta Inn & Suites Rockwall! Your comments have been shared with our staff in order to find areas of improvement! On the meantime, we have started with replacing the pillows that are in bad condition. As well as paying more attention to flower beds and public areas. Look forward... More 

Little Rock, United States
1 review
4 of 5 stars Reviewed May 17, 2016

2 nights stay w/wife while house shopping with daughter. Hotel slightly hidden behind Applebee's and missed it at first. Hotel seemed updated recently and clean. Good hot/cold breakfast. Pool a bit small if older kids, but saw several kids enjoying it. Would stay again.

Review collected in partnership with La Quinta

Helpful?
Thank Marilyn K
LQ6008GM, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Dear Marlilyn K, Thank you for the great feedback! Yes, indeed it’s going to be a year since we renovated our lobby and breakfast area! We are constantly working to provide a fresher hotel to our guests. We’re looking forward to having your again as our guest! Marisela P.- GM More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
NEW! Samsung Flat-panel TVs with 30 channels of HD programming. Easy-access Plug-and-Play feature makes it simple to connect electronics.Conveniently located near Lake Ray Hubbard, the La Quinta Inn & Suites Rockwall offers easy access to and from I-30. We are only minutes away from the Harbor at Rockwall with its gorgeous lake views, shopping, great dining, and entertainment for all ages. A quick 25 minute drive will get you to downtown Dallas and all the attractions is has to offer.Accommodating to business and leisure travelers, all our guest rooms will treat you to many of the comforts of home with amenities such as a 32 inch LCD TV with premium HD cable channels, microwave, refrigerator, coffee maker, hairdryer, and iron. Enjoy free wireless high speed Internet access, a 24 hour business center to check your email or print off that important document, fitness center to stay in shape, refreshing indoor heated swimming pool and spa, and much more. Before you leave in the morning, take advantage of our Free Bright Side Breakfast including hot items varying from sausage, eggs, biscuits, waffles, and more. ... more   less 

Additional Information about La Quinta Inn & Suites Rockwall

Address: 689 E Interstate 30, Rockwall, TX 75087-5502
Location: United States > Texas > Rockwall
Price Range: $107 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Rockwall 2.5*
Number of rooms: 60
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Also Known As:
La Quinta Rockwall
Rockwall La Quinta
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