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Hampton Inn Dallas-Rockwall

326 reviews
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Traveler (13)
Room & Suite (23)
Dining (4)
Overview
  • Excellent45%
  • Very good32%
  • Average13%
  • Poor7%
  • Terrible3%
Travelers talk about
“front desk”(26 reviews)
“room was clean”(18 reviews)
“walk in shower”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Dallas-Rockwall
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Feb 25Feb 26
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (326)Write a Review
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Traveler rating
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12
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139
102
45
24
12
Show reviews that mention
All reviewsfront deskroom was cleanwalk in showerbusiness tripeasy accessnice propertywalking distancestaff was very friendly and helpfulcomplimentary breakfastwaffleslocation is greatgreat staywould definitely stay here againdallasinnsgravycereal
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11 - 15 of 322 reviews
Reviewed November 15, 2017

Lady at front desk was very awkward and not effienct at all. We had checked in prior to arriving but she didn’t seem to know that and the room I had selected was not the room we ended up with, although it was close. Not...More

Review collected in partnership with Hampton
Thank TravelerMsH
Response from Fernando A, Front Office Manager at Hampton Inn Dallas-RockwallResponded November 16, 2017

Thank you for taking the time to review our property. I apologize for the inconveniences you had experienced while at our property. Please feel free to contact me if you need any further assistance. fernando.aguillon@hilton.com

Reviewed November 12, 2017

No pleased with anything beds very uncomfortable bathrooms not able to see I mirrors dirty hair dryer no extra mirrors needed a handle bar handicap seat was dirty asked for a pullout shower but not given

Review collected in partnership with Hampton
Thank johnrD9203CC
Response from Fernando A, Front Office Manager at Hampton Inn Dallas-RockwallResponded November 13, 2017

Thank you for bring these items to my attention. I will pass this along to ur General Manager.

Reviewed October 25, 2017

The staff at this hotel is always friendly and accommodating. I stay at this hotel and rent their meeting room a few times a year and always appreciate their helpfulness. The location is great too, with the variety of restaurants, shopping and the beautiful lake...More

Review collected in partnership with Hampton
Thank April B
Reviewed September 21, 2017 via mobile

Stayed here as it was close by Lakepoint, offers complimentary breakfast and good service. Hotel is clean and has several restaraunts within walking distance. The room was outdated, but overall good value especially as I arrived late and early check out was not in room...More

Thank tamsadventures16
Response from Fernando A, Front Office Manager at Hampton Inn Dallas-RockwallResponded September 22, 2017

Thank you for taking the time to review our property!

Reviewed September 11, 2017

Moldy room, clogged sink took three days to fix, management did not seem to care. Cleanliness did not seem to be a priority. Interaction with the manager was not appealing he did not seem to care about the issues we experienced.

Review collected in partnership with Hampton
Thank T337KUthomasc
Response from Fernando A, Front Office Manager at Hampton Inn Dallas-RockwallResponded September 12, 2017

Thank you for bringing these items to our attention during your stay. I was able to apple a refund for the inconveniences that you had experienced. Please let me know if there is anything else I can help you with.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
$108 - $168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$108 - $168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (13)
Room & Suite (23)
Dining (4)
Pool & Beach (4)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
likecomfort_10
July 12, 2016|
AnswerShow all 3 answers
Response from lucyNricky2015 | Reviewed this property |
The parking lot is well lit, and has plenty of room. I would park on the right side of the building (as you are facing the front door). It is less crowded parking. I felt completely safe there, and the staff is great.
1
Vote
Sharon B
June 3, 2015|
Answer
Response from Lostandhungry | Reviewed this property |
Don't know as it was winter when were there.
-1
Votes
Room Tips
"Really enjoyed room 310 - had a slight view of the harbor!"
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"Check to see if they have redone their rooms or go elsewhere."
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"This location is just east of the beginning of the Dallas city limits; so not as pricey as a Hilton chain in..."
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"Guest rooms on the ground floor can receive some noise from the lobby and breakfast area."
Read review
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