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BEST WESTERN PLUS Rockwall Inn & Suites

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BEST WESTERN PLUS Rockwall Inn & Suites
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280 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Rockwall Inn & Suites
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Showing 279: English reviews
Reviewed August 14, 2015

We stayed one night to visit a friend in the area, The room A/C took some time to cool the room, it may have needed servicing, not sure. the bed was a king, the sheets were extra soft and the bed was comfortable, a large TV, and a wonderful breakfast with the sweetest lady in attendance. We will stay again,...

Review collected in partnership with Best Western
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Helpful?
Thank 994annieb
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

I am sorry to hear the AC in your room was not operating properly. My maintenance department would have gladly addressed the issue. We look forward to the chance to show you an exceptional Best Western Plus Rockwall experience.

United States
Reviewed August 14, 2015

everything is so beautiful, it was fun to use the pool area and the fitness room also the rooms are extremely clean, comfortable and they smell great. Beds are very comfortable. Everything was relaxing and refreshing especially when the staff greats you with a very warm welcoming smile every time you enter or go out of the hotel. Breakfast is...

Review collected in partnership with Best Western
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Helpful?
Thank Shana Q
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

It is so wonderful to hear how much you enjoyed your stay. My entire staff takes great pride in making sure each guest feels at home during their stay. I hope we get to see you again.

Maumelle, Arkansas
Reviewed August 12, 2015 via mobile

In town for my dad's 20th anniversary and we were blessed to have such a nice place to stay. Rooms were clean and up to date, with small touches to go the extra distance. The staff was great but the best part was the breakfast. Not just the food but Paula, the "breakfast lady" who made it feel more like...

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Helpful?
Thank Sasadaire
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Happy Anniversary to your Dad! I am glad you enjoyed your stay. Paula is definitely a refreshing bonus to anyone's stay. We will gladly have you back the next time Dad's house is full.

United States
Reviewed July 29, 2015

We stayed only one night, just passing through. The value of the hotel was very good, but the beds were lumpy. The room was ok. I like staying at best western hotels but this one needed a little updating. I can't comment on the breakfast because we were tired and missed it. But overall it was good just to stay...

Review collected in partnership with Best Western
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Helpful?
Thank Lacourtney L
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

We have received great feedback on our recent renovations. I am sorry they did not meet your approval. I hope we get a chance to see you again. Maybe then you can take advantage of our excellent complimentary hot breakfast.

United States
Reviewed July 29, 2015

very nice people, very nice room, excellent breakfast helpful staff, everything is very clean and well maintained. lobby is also very beautiful very friendly staff What a great place to stay! very professional I travel ALOT!!! Thank you all very much.

Review collected in partnership with Best Western
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Helpful?
Thank Nicholas M
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

As the Customer Service/Front Office Manager it gives me great pleasure to read such a rave review regarding my staff. It is our #1 priority to give each guest an all around exceptional experience at the Best Western Plus Rockwall Inn and Suites. Please come again.

San Diego, United States
Reviewed July 26, 2015

Paula is the name of the lady that works in the breakfast area. She is so sweet and friendly. Me and my kids were actually talking about how great she was after we checked out. We liked our room and the pool but the part that brought me back a few days later was Paula. Even though it was out...

Review collected in partnership with Best Western
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Helpful?
Thank Christina P
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

I must agree Paula is the best. She has a special gift of making each guest feel as if they are at home in Momma's kitchen. That you for going out of your way to stay with us. We really appreciate our return guests.

United States
Reviewed July 19, 2015

Rooms are Great !!!!Breakfast is something you shouldn't miss here. Beds are very Comfortable. Everything is very clean. Staff is helpful too. They have a very nice pool and hot tub spa to relax. You will want to come again for sure !!!

Review collected in partnership with Best Western
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Helpful?
Thank Angela P
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your "great" review. There is nothing more gratifying than to hear our guests were pleased with their stay. We look forward to seeing you again.

Reviewed July 7, 2015

Traveled for July 4th Festivities to Rockwall Tx so we could go sailing with Scott. The Hotel just off the highway, 10min from where we needed to be ! I was a little apprehensive at first because the hotel is nestled between a Large car lot company and a auto repair.. which makes it look totally out of place. My...

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Helpful?
Thank trvlsmart
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

This means a lot coming from someone in the travel industry. We take great strides to give each guest an excellent experience at the Best Western Plus Rockwall Inn and Suites. We do our best to guide every one to the best food and entertainment in the area. We look forward to seeing you and your clients very soon.

San Antonio, Texas
Reviewed July 6, 2015

Hotel is located on Hwy 30, east of Dallas. Is convenient location, only a short drive from the lake (harbor village). Hotel staff was friendly and helpful, professional. The hotel room was clean. Good value for the price. A little noisy, just because it is on the highway.

Review collected in partnership with Best Western
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Helpful?
Thank rgur
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Our convenient location makes our hotel a great destination for business and leisure travelers. We are located near great shopping and dining. Rockwall Technology Park is just a few minute drive from us as well.

Little Rock, AR, United States
Reviewed July 5, 2015

We stayed here overnight during the July 4th weekend. Our room was very clean and tastefully appointed with fixtures/features up to date and no sense of neglect. Even though it was a ground floor room with window to parking/drive and door on a hallway to alternative exits it was a quiet and restful stay. The staff were all very courteous...

Review collected in partnership with Best Western
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Helpful?
Thank Joseph T
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

I am happy to hear you had a nice peaceful stay. We do our best to ensure each guest has a quiet comfortable nights sleep. Thank you for recommending us to others.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Awarded Certificate of Excellence for 4-years in a row 2012 to 2105. Welcome to "100% Non Smoking" Best Western Plus is Ideally located off I-30, Close to Beautiful Lake Ray Hubbard, City Center, Rockwall Industrial Technology Park. Major Restaurant, Lounge and Shopping within close proximity. All guest rooms are spacious and tastefully decorated, each of our standard rooms are equipped with 40" LCD TV, Exec Desk/Chair, Coffee Maker, Iron/Board, Hair Dryer & Micro/Fridge. Our Mini Suites are with 42" LCD and a Sleeper sofa. Every morning starts with FREE HOT Breakfast, other amenities are Business Center, Indoor Pool/ Spa, Fitness Center & 1050Sq ft Meeting room. We are just 18 miles East of Dallas, Downtown and 43 Miles from DFW Airport. ... more   less 

Additional Information about BEST WESTERN PLUS Rockwall Inn & Suites

Address: 996 E Interstate 30, Rockwall, TX 75087-4823
Location: United States > Texas > Rockwall
Price Range: $98 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Rockwall Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Holiday Inn Rockwall
Rockwall Holiday Inn
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Rockwall Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I didn't nor would I stay at this hotel. It was budget level quality.”
 of 5 bubbles 382crystalp, 1 week ago | Read review
“The room I stayed in on the 3rd floor was quiet so i was able to sleep undistured”
 of 5 bubbles carminebrooks, Dec 23, 2016 | Read review
“Handicap room was great and easy to get to.”
 of 5 bubbles 972kim, Nov 2, 2016 | Read review
“My sister had her room next to pool and it smelled of chlorine if you have sensitive nose.”
 of 5 bubbles specialk339, Oct 11, 2016 | Read review
“low numbered rooms on all 3 floors at the north end of building.”
 of 5 bubbles Ewamoon, Aug 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question