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BEST WESTERN PLUS Rockwall Inn & Suites

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BEST WESTERN PLUS Rockwall Inn & Suites
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280 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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Reviewed 4 days ago NEWvia mobile

Had a great night. Amazing staff, especially the breakfast lady. :) rooms are clean and we'll organized. I loved the biscuits and gravy with hot sauce. I recommend this place to anyone. Only downside there's too much traffic entering and exiting the parking lot due to its size.

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Helpful?
Thank Cecilia S
Elmwood
HOTEL’S FAVORITE REVIEW
Reviewed November 2, 2016

The staff was super friendly. My father in law uses a walker and did not understand the use of the tv. Cheri came over to his room and helped to understand the remote. Just wait to meet Paula in the breakfast room! The rooms were super clean and smelled so good. Lots of shopping and eating establishments around.

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1Thank Kim S
About Hotel's Favorite Review
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for the review. Our staff takes pride in the level of excellent customer care provided to every guest. We strive to help you feel right at home.

Ft. Worth, United States
Reviewed 1 week ago

I like most Best Westerns, and the BW Plus, are generally just that Plus. This was an older property. I do want to state, I did not stay at this hotel. I asked for the key and checked out th $100.00 room. It was on the 1st floor near the pool. The area had a bit of a musty odor...

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Helpful?
Thank Crystal P
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

As someone who has never stayed at the Best Western Plus Rockwall Inn and Suites, I don't know how you can consider this a fair evaluation of our property. We are a very well maintained property that is highly rated in the area. We are constantly upgrading and remodeling to keep the property fresh and new. Our landscape and exterior...

Round Rock, Texas
Reviewed February 9, 2017

No room for Bus Parking. Front Desk personnel was outstanding at meeting our needs. We had no group available transportation so meals had to be brought to the hotel. The front desk wend out of their way to accommodate our needs.

Review collected in partnership with this hotel
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Thank mark_stohrer
Spring Hill, United States
Reviewed January 28, 2017

Ms. Paula is just like your mom at home, the guys at night are really down to earth, the area was ok many things around to eat, didn't have a ride while i was at the hotel so it was nice to be able to walk somewhere.

Review collected in partnership with Best Western
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Thank U1465LYseanm
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for the review. I am so glad to hear you enjoyed your stay. Our location is great for guests who would like to walk to dinner. There are plenty of options within walking distance.

Mineola, Texas
Reviewed January 1, 2017

Had a blast. Everything you need is right around the corner.. very close to most of the bars and restaurants. Had a very good experience here and the staff was very friendly.. yep I had a good and enjoyed my stay..

Review collected in partnership with Best Western
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Thank jayr2017
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for sharing your experience with us. We are so happy you had "a blast" during your stay. We hope to see you again.

Owasso, Oklahoma
Reviewed December 23, 2016

the room looks inviting as soon as you enter, evidently there was effort put into the presentation, it was very clean too. I found the staff to be helpful and friendly The breakfast bar was well displayed and there was a variety of foods offered. I must say that this is one of the better places I have stayed in...

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Thank carminebrooks
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for the great review. Our main goal at the Best Western Plus Rockwall Inn and Suites is to make our guests feel as comfortable as home. Your recommendations to your friends are greatly appreciated.

Denton
Reviewed December 23, 2016

Most inviting settings. Employees take caresponsibility of everything!! Cheri at the front desk accommodated every request. Eva in housekeeping made sure I had a spotless room as always and Paula took care of breakfast like she does every morning and it was delicious!!

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Thank kristi_hall01
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you! We love that you consider us your "home away from home"! We take great pride in giving each guest an excellent experience. We look forward to seeing you again soon.

Reviewed December 13, 2016 via mobile

The room is always clean, beds are always comfortable and staff is always professional and courteous. The breakfast in the morning is delicious with plenty of choice for everyone. I stay here every time I come into town and this hotel is my number one choice for comfort. Highly recommended.

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Thank Catherine G
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for choosing the Best Western Plus Rockwall Inn and Suites. We appreciate your return business. We look forward to seeing you again.

Cedar Park, United States
Reviewed December 10, 2016

It was a very nice hotel. We did not get to use the pool, yet it looked very inviting. Our room was clean and inviting with super comfortable beds/pillows, breakfast in the morning was above and beyond the expectations of a continental breakfast.

Review collected in partnership with Best Western
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Thank 882gasperl
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your review. I hope you can return soon to try out our pool. It is very refreshing after a long day of work or shopping.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Awarded Certificate of Excellence for 4-years in a row 2012 to 2105. Welcome to "100% Non Smoking" Best Western Plus is Ideally located off I-30, Close to Beautiful Lake Ray Hubbard, City Center, Rockwall Industrial Technology Park. Major Restaurant, Lounge and Shopping within close proximity. All guest rooms are spacious and tastefully decorated, each of our standard rooms are equipped with 40" LCD TV, Exec Desk/Chair, Coffee Maker, Iron/Board, Hair Dryer & Micro/Fridge. Our Mini Suites are with 42" LCD and a Sleeper sofa. Every morning starts with FREE HOT Breakfast, other amenities are Business Center, Indoor Pool/ Spa, Fitness Center & 1050Sq ft Meeting room. We are just 18 miles East of Dallas, Downtown and 43 Miles from DFW Airport. ... more   less 

Additional Information about BEST WESTERN PLUS Rockwall Inn & Suites

Address: 996 E Interstate 30, Rockwall, TX 75087-4823
Location: United States > Texas > Rockwall
Price Range: $98 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Rockwall Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Holiday Inn Rockwall
Rockwall Holiday Inn
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Rockwall Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I didn't nor would I stay at this hotel. It was budget level quality.”
 of 5 bubbles 382crystalp, 1 week ago | Read review
“The room I stayed in on the 3rd floor was quiet so i was able to sleep undistured”
 of 5 bubbles carminebrooks, Dec 23, 2016 | Read review
“Handicap room was great and easy to get to.”
 of 5 bubbles 972kim, Nov 2, 2016 | Read review
“My sister had her room next to pool and it smelled of chlorine if you have sensitive nose.”
 of 5 bubbles specialk339, Oct 11, 2016 | Read review
“low numbered rooms on all 3 floors at the north end of building.”
 of 5 bubbles Ewamoon, Aug 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question