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BEST WESTERN Roanoke Inn & Suites

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143 Reviews from our TripAdvisor Community

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Showing 142: English reviews
alabama, United States
1 review
3 of 5 stars Reviewed 1 week ago

excellent breakfast, nice swimming pool. I like the room size. nice customer service, of course just during night shift.! Please don't check In or walk In at 4 am, because they'll call you or knock your door at 8am! also the morning shift they not nice enough doing them job. good luck every place need a second chance.

Review collected in partnership with Best Western

Helpful?
Thank Mario V
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Mr. V, Thank you for the review. I am not sure what you are talking about as we do not call our guest unless there is a problem and we never just knock on our guest doors. I think what happened with the door knocking is that another guest was maybe looking for someone in their party and got the... More 

Hurricane, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

08-10-2016 we were traveling by motorcycles The temp. was 107 and this was a needed stop. Friendly highly professional clerk However room was higher that quoted on Best Western Web site and room smaller that previous 2 night stays at Best Westerns

Review collected in partnership with Best Western

Helpful?
1 Thank Steve D
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Thank you for the review. Glad you were able to come in out of the heat. Yes, we used to be a Microtel so the rooms are somewhat smaller than other BW. Also there are many prices online. Some we can match at the hotel some we cannot. So if you ever see a really good price online than grab... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

This Best Western is very clean. The rooms are small, but nice for what we needed. The breakfast was excellent. The staff was friendly and helpful. The pool facility was also very nice and clean. We would definitely stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Lori B
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Thanks for your review. I am so happy that you enjoyed your stay, please come see us again soon!! More 

atlantic mine, mi
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for three nights. The motel was very quiet at night and the breakfast was very good. The staff was very friendly and informative. Cleaning staff did a wonderful job on our room. I would recommend this for anyone. The next time we return to Roanoke we will definitely put this place in our plans.

Helpful?
Thank jamesAtlanticMine_Mi
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

We are happy that you enjoyed your visit! Come see us again soon. Jody More 

Alpine, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was an enjoyable stay at this hotel ! The staff was very attentive and outgoing. The complimentary breakfast was fresh, no junky food and the area was clean. My Family has owned BWs for 40 years, this hotel was outstanding, and with the AARP rate the price was perfect. Great neighborhood too!!

Review collected in partnership with Best Western

Helpful?
1 Thank Eileen R
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Thanks for the great review. We strive to do our best. Jody More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 14, 2016

We stayed here a night over the Fourth of July weekend. The staff was very friendly and helpful and breakfast was great. Maria worked throughout our breakfast to make sure the food was fresh and hot and the tables were clean. The room was clean and comfortable. My only issue is that we booked what was supposed to be a... More 

Helpful?
Thank Gavin M
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

I am sorry about your room. I have tried to find your reservation but I am not showing a handicap room that was used during the dates of your stay. I am wondering if you had a standard room instead. Again my apologies and hope you come see us again in the future. More 

Iowa
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 21, 2016

Clean motel, typical motel breakfast offerings, staff was friendly and helpful, parking was convenient to entrance. We stayed on the second floor not far from the elevator and noise was no issue. Would stay there again.

Helpful?
Thank Jewelboxx1961
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Thanks for staying with us!! Jody More 

Houston, United States
1 review
5 of 5 stars Reviewed June 14, 2016

Great experience even though choking odor of Clorox at entrance that carries down first floor hallway. Staff and all services are excellent, in every way. The Breakfast has the Best choices and well rounded for any diet. Especially, enjoy the support for offering Dannon Yogert or Yoplait, as these are the Best ones.

Review collected in partnership with Best Western

Helpful?
Thank Jeeta B
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

So sorry about the bleach smell. When the wind is just right the chlorine odor from the pool blows down the hallway of the hotel. Thanks for noticing how hard we work on offering a good breakfast. While it is impossible to offer everyone's needs we do try to have a variety. Jody More 

Lamar, United States
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed June 9, 2016

Motel was clean, quite and comfortable. Hotel staff people skills were lacking. They did their jobs, but didn't do very good at "hello's" . I realize some people know how to socialize better than others, but this was just a simple hello, during passing.

Review collected in partnership with Best Western

Helpful?
Thank Bryant W
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

MR Will, I am really confused as to this review. I went back to see who checked you in and out. The girl that checked you in is our chatty Cathy. We have a really friendly front staff so I am very sorry that you were not given the proper attention. There comes a time during all of our shifts... More 

Argyle, Texas
Level Contributor
125 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 2, 2016 via mobile

This is a clean place on a quiet road. It's close to places to eat, water park & skate board park. Dogs are allowed also. It has a small pool outside. Staff is friendly. The rooms are clean & beds are comfortable. It's also not very far from Texas Motor Speedway & Southlake shopping.

Helpful?
Thank 1natureseeker
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Thank you so much for taking the time to give us a great view. We are happy that you enjoyed your stay! I do want to say that we do not allow pets. Just wanted you to know for your next visit. I am not sure who gave you the wrong information. Have a great day!!! Jody More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Best Western Inn and Suites is a three story, inside entrance hotel located near major highways 114 and 377 in Roanoke, Texas. We offer a complimentary hot breakfast each morning, USA Today papers and high speed internet. We are a smoke free property with double queen bedded rooms and king suite rooms. Micro/fridge units are standard in the king bedded rooms. Select rooms also have a jacuzzi whirlpool. We are ADA compliant with roll in showers in select rooms. We have an onsite fitness room and a business center and offer shuttle service from the Alliance and DFW airports and to major companies within a ten mile limit. ... more   less 

Additional Information about BEST WESTERN Roanoke Inn & Suites

Address: 337 Dorman Rd, Roanoke, TX 76262-9129 (Formerly Microtel Inn & Suites)
Location: United States > Texas > Roanoke
Price Range: $110 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Roanoke Inn & Suites 2.5*
Number of rooms: 58
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