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Comfort Suites

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Comfort Suites
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45 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Pampa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 6, 2016 via mobile

The quality of this hotel has gone way down. We have had to switch rooms 3 times due to issues wrong with the rooms/no water being the main thing. Night front guy couldn't stop watching sponge bob long enough to get up and help me. Worst experience!

Helpful?
Thank Carreola2586
tinap330, General Manager at Comfort Suites, responded to this review

Dear Carreola2586, Thank you for electing to stay our property during your most recent stay in the area. Please accept our sincere apologies, for falling short in meeting your expectations. Over the past year 1/2, we have worked very hard to make noticeable renovations at our property, however, sometimes unexpected issues can arise, but of course, It is our goal... More 

Mansfield, MA
Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 14, 2016 via mobile

This hotel has clearly seen some better days. The carpet, for instance, had holes. But it was clean, staff was friendly. The breakfast was stereotypical hotel fare, not great but suitable. I love that there are suite rooms as I travel with 4 kids. The room wasn't too crowded with furniture either as some that say they sleep up to... More 

Helpful?
Thank Nebby3
tinap330, General Manager at Comfort Suites, responded to this review

Dear Nebby3, It is always exciting to hear from our from our guests regarding their stay experience. Thank you for selecting our hotel and taking the time to share your feedback. Yes, you are correct, we are not one of the newer hotels in the market, however, we do work very hard to maintain an updated appearance and instill excellent... More 

Coriano, Italy
Level Contributor
73 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed January 4, 2016

I was in this hotel for a week. The rooms are very spacious, but quite dated, especially breathe a little air of dust (I'm allergic) due to the carpet quite old. In short, a hotel acceptable for work in Roanoke and around, but not better than all the new hotels built in the surrounding area.

Helpful?
Thank StefanoRimini
Tina P, General Manager at Comfort Suites, responded to this review

Dear StefanoRimini, Thank you for being one of our special guests! Yes, there are some aged areas in our hotel, however, we do strive to keep our facility very clean, which I'm confident was the reason you elected to remain with us during your full week's visit. We have completed the renovation of our lobby and soon will be starting... More 

Fairhope, AL
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed August 18, 2015

After staying at four other Comfort Suites in the past 2 weeks, I was very disappointed in this one. A single small (32 inch?) TV that is placed directly in front of the bed is barely visible from the couch 15 to 20 feet away. Furthermore, unless you rearrange the couch you can't even see the TV due to the... More 

Helpful?
Thank RetiredInLA
Tina P, General Manager at Comfort Suites, responded to this review

Dear RetiredinLA, We are always happy to hear feedback from our guests and are pleased you took time to share your experience giving us an opportunity to respond to your concerns. Yes, we do have 32" Flat Screen Televisions, however, with our oversized suites, we highly recommend our guests take take advantage of our Tv's swivel base. This will allow... More 

Foley, Alabama
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 15, 2015 via mobile

We were visiting my brother who recently moved there from Dallas. Very clean rooms and friendly staff. Breakfast was well stocked and area kept clean by attendant. Rooms quiet and ac worked very well considering it was 106 degrees while we were there. Pool area nice and has a nice workout facility.

Helpful?
Thank Kimberly A
Tina P, General Manager at Comfort Suites, responded to this review

Dear Kimberly A., We truly appreciate you sharing this amazing note of reference regarding your most recent stay! I am pleased to hear you enjoyed your stay! We love to ensure our travelers arrive and leave with a smile! Please come back and stay with us anytime you are in the Roanoke, TX area! Sincerely, Karl R. - General Manager More 

2 reviews
1 of 5 stars Reviewed July 1, 2015

Staff was less than happy to be there 98% of the time, morning breakfast had sour milk and water filled "scrambled" eggs, rooms with 2 beds have 1 bed shoved up against the AC so someone will always be freezing and unable to get out of their side of the bed, TV has close to 10 stations that actually work... More 

Helpful?
Thank Adina N
Tina P, General Manager at Comfort Suites, responded to this review

Dear Adina, I truly appreciate you taking a moment to tell us about your " not so comfortable experience." We completely understand how frustrating it can be when expectations are not met. This feedback is definitely not the norm for our property, so it does bring much concern to me. I will share your comments with my team. We apologize... More 

Dallas, Texas, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 22, 2015

Nothing fancy here, just a clean comfortable place to spend the night. Breakfast was average. The pool was quite enjoyable, and the hot tub saved my muscles after a long day of work. I will stay again next time I'm out that way.

Helpful?
Thank Bobbie R
Tina P, General Manager at Comfort Suites, responded to this review

Dear Bobbi R., We wanted to take a moment and say "Thank You!" for choosing our Comfort Suites Roanoke location. We appreciate you sharing your stay with others and welcome you back anytime you are in the city, so do come again! Best Wishes! Karl R. - General Manager More 

Owasso, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

The hotel was booked almost full. We were later than anticipated. And very tired. The front desk graciously let our daughter-law who was waiting for us to check us in so that all we had to do was walk into our room. The room was a perfect accommodation for the challenges my husband has. We were so appreciative of the... More 

Helpful?
1 Thank Deanna H
Tina P, General Manager at Comfort Suites, responded to this review

Dear Deanna H., We are so happy to hear you enjoyed both our hotel and the service we provided during your stay! I think I may have been the person who checked in your Daughter-In-Law and of course, was happy to assist with this request. Thank you for providing feedback, as I am pleased to know we were able to... More 

Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 25, 2015 via mobile

My parents rented a room here on their last visit, good clean safe rooms, decent bare bones breakfast, wifi service. If you have business in the Solana complex or are visiting downtown Roanoke for the upscale restaurants, Hawaiian Falls or Texas Motor Speedway this hotel is one of the best values around!

Helpful?
Thank John P
Tina P, General Manager at Comfort Suites, responded to this review

Hi John P! We are so happy to hear you found our hotel comfortable during your most recent stay! You are correct, our Comfort Suites does make for close and of course, affordable location when doing business in the Solana area. Thank you so much for sharing your experience with others! Please come back and stay with us again when... More 

Longview, Texas
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 20, 2015 via mobile

The hotel has been there a while and it's starting to show its age, but overall still a nice place. Rooms are very clean and the mattress was comfortable. Easy access to surrounding restaurants and attractions. Very accommodating staff. Will stay again if the need arises

Helpful?
Thank Srichardson86
Tina P, General Manager at Comfort Suites, responded to this review

Dear SRichardson86, We truly appreciate you sharing feedback and also being a loyal traveler to our property. We are definitely focused on ensuring the up-keep of the property is in order, so we will continue making updates. I confident you will be happy with our end-results. Thank you! Tina P.- General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

10 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Suites - Roanoke, TX is an all suite brand property with both king and double bed rooms. Our double bed rooms all have queen size beds in them, making for a very comfortable group or family visit to the city. Corporate travelers appreciate the oversize guest suite style room to conveniently have a place to work and a separate location to pull away and just relax. Complimentary breakfast is provided daily and free hi-speed internet is always available. We share excellent relationship with our local restaurants, so do make sure to stop by our front desk and see what special savings we have available for you when dining in the local area. We are minutes away from I-35 and within 30 Mins of DFW Airport. Excellent location for special retreats or business training events. ... more   less 

Additional Information about Comfort Suites

Address: 801 W Byron Nelson Blvd, Roanoke, TX 76262-6332
Location: United States > Texas > Roanoke
Price Range: $99 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Comfort Hotel Roanoke
Comfort Suites Roanoke
Roanoke Comfort Suites
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