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Comfort Suites

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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Chatham Il
Reviewed 1 week ago NEW

Nice fairly new hotel. Stayed her over Thanksgiving holidays while visiting relatives who already had a house full. Bright, clean, quiet and nicely decorated. Elevator did break down twice during our stay, but no fault of the hotels and was quickly up and running again. Breakfast was about what you would expect, several choices rotated daily, but would sure liked...

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Helpful?
Thank travelnut
tinap330, General Manager at Comfort Suites, responded to this review

Dear Travelnut, Thank you for selecting the Comfort Suites Roanoke, TX as your hotel of choice during your most recent Holiday visit to the area! We are happy to hear you had an enjoyable stay, despite a few hiccups along the way. I will be sure to conduct some follow-up review of that week to what may have caused our...

Reviewed October 12, 2016 via mobile

Besides being reasonably priced, our room was very clean, comfortable and up to date. The General Manager, Carl was very outgoing, friendly and made us feel welcome. Breakfast was as good as you can get for a continental style breakfast and the breakfast hostess was sweet and kept on top of keeping the breakfast food stocked up as the hoards...

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Helpful?
Thank Ruthie J
tinap330, General Manager at Comfort Suites, responded to this review

Dear Ruthie J, We are truly excited to hear you had a great stay at our hotel! It is definitely our goal to ensure our guests arrive with a smile and leave with an even bigger smile! Thank you for sharing your experience with us and also for the nice compliments. I will be sure to post your comments where...

Pampa
Reviewed August 6, 2016 via mobile

The quality of this hotel has gone way down. We have had to switch rooms 3 times due to issues wrong with the rooms/no water being the main thing. Night front guy couldn't stop watching sponge bob long enough to get up and help me. Worst experience!

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Helpful?
Thank Carreola2586
tinap330, General Manager at Comfort Suites, responded to this review

Dear Carreola2586, Thank you for electing to stay our property during your most recent stay in the area. Please accept our sincere apologies, for falling short in meeting your expectations. Over the past year 1/2, we have worked very hard to make noticeable renovations at our property, however, sometimes unexpected issues can arise, but of course, It is our goal...

Mansfield, MA
Reviewed April 14, 2016 via mobile

This hotel has clearly seen some better days. The carpet, for instance, had holes. But it was clean, staff was friendly. The breakfast was stereotypical hotel fare, not great but suitable. I love that there are suite rooms as I travel with 4 kids. The room wasn't too crowded with furniture either as some that say they sleep up to...

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Helpful?
Thank Nebby3
tinap330, General Manager at Comfort Suites, responded to this review

Dear Nebby3, It is always exciting to hear from our from our guests regarding their stay experience. Thank you for selecting our hotel and taking the time to share your feedback. Yes, you are correct, we are not one of the newer hotels in the market, however, we do work very hard to maintain an updated appearance and instill excellent...

Coriano, Italy
Reviewed January 4, 2016

I was in this hotel for a week. The rooms are very spacious, but quite dated, especially breathe a little air of dust (I'm allergic) due to the carpet quite old. In short, a hotel acceptable for work in Roanoke and around, but not better than all the new hotels built in the surrounding area.

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Helpful?
Thank StefanoRimini
Tina P, General Manager at Comfort Suites, responded to this review

Dear StefanoRimini, Thank you for being one of our special guests! Yes, there are some aged areas in our hotel, however, we do strive to keep our facility very clean, which I'm confident was the reason you elected to remain with us during your full week's visit. We have completed the renovation of our lobby and soon will be starting...

Fairhope, AL
Reviewed August 18, 2015

After staying at four other Comfort Suites in the past 2 weeks, I was very disappointed in this one. A single small (32 inch?) TV that is placed directly in front of the bed is barely visible from the couch 15 to 20 feet away. Furthermore, unless you rearrange the couch you can't even see the TV due to the...

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Helpful?
Thank RetiredInLA
Tina P, General Manager at Comfort Suites, responded to this review

Dear RetiredinLA, We are always happy to hear feedback from our guests and are pleased you took time to share your experience giving us an opportunity to respond to your concerns. Yes, we do have 32" Flat Screen Televisions, however, with our oversized suites, we highly recommend our guests take take advantage of our Tv's swivel base. This will allow...

Foley, Alabama
Reviewed August 15, 2015 via mobile

We were visiting my brother who recently moved there from Dallas. Very clean rooms and friendly staff. Breakfast was well stocked and area kept clean by attendant. Rooms quiet and ac worked very well considering it was 106 degrees while we were there. Pool area nice and has a nice workout facility.

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Helpful?
Thank Kimberly A
Tina P, General Manager at Comfort Suites, responded to this review

Dear Kimberly A., We truly appreciate you sharing this amazing note of reference regarding your most recent stay! I am pleased to hear you enjoyed your stay! We love to ensure our travelers arrive and leave with a smile! Please come back and stay with us anytime you are in the Roanoke, TX area! Sincerely, Karl R. - General Manager

Reviewed July 1, 2015

Staff was less than happy to be there 98% of the time, morning breakfast had sour milk and water filled "scrambled" eggs, rooms with 2 beds have 1 bed shoved up against the AC so someone will always be freezing and unable to get out of their side of the bed, TV has close to 10 stations that actually work...

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Helpful?
Thank Adina N
Tina P, General Manager at Comfort Suites, responded to this review

Dear Adina, I truly appreciate you taking a moment to tell us about your " not so comfortable experience." We completely understand how frustrating it can be when expectations are not met. This feedback is definitely not the norm for our property, so it does bring much concern to me. I will share your comments with my team. We apologize...

Dallas, Texas, United States
Reviewed June 22, 2015

Nothing fancy here, just a clean comfortable place to spend the night. Breakfast was average. The pool was quite enjoyable, and the hot tub saved my muscles after a long day of work. I will stay again next time I'm out that way.

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Helpful?
Thank Bobbie R
Tina P, General Manager at Comfort Suites, responded to this review

Dear Bobbi R., We wanted to take a moment and say "Thank You!" for choosing our Comfort Suites Roanoke location. We appreciate you sharing your stay with others and welcome you back anytime you are in the city, so do come again! Best Wishes! Karl R. - General Manager

Owasso, Oklahoma
Reviewed May 23, 2015

The hotel was booked almost full. We were later than anticipated. And very tired. The front desk graciously let our daughter-law who was waiting for us to check us in so that all we had to do was walk into our room. The room was a perfect accommodation for the challenges my husband has. We were so appreciative of the...

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Helpful?
1Thank Deanna H
Tina P, General Manager at Comfort Suites, responded to this review

Dear Deanna H., We are so happy to hear you enjoyed both our hotel and the service we provided during your stay! I think I may have been the person who checked in your Daughter-In-Law and of course, was happy to assist with this request. Thank you for providing feedback, as I am pleased to know we were able to...

Questions? Get answers from hotel staff and past guests. Ask a question

18 photos of this hotel

Management photos: Courtesy of the property manager

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Business Center/Function Rooms (2)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Suites - Roanoke, TX is an all suite brand property with both king and double bed rooms. Our double bed rooms all have queen size beds in them, making for a very comfortable group or family visit to the city. Corporate travelers appreciate the oversize guest suite style room to conveniently have a place to work and a separate location to pull away and just relax. Complimentary breakfast is provided daily and free hi-speed internet is always available. We share excellent relationship with our local restaurants, so do make sure to stop by our front desk and see what special savings we have available for you when dining in the local area. We are minutes away from I-35 and within 30 Mins of DFW Airport. Excellent location for special retreats or business training events. ... more   less 

Additional Information about Comfort Suites

Address: 801 W Byron Nelson Blvd, Roanoke, TX 76262-6332
Location: United States > Texas > Roanoke
Price Range: $98 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Comfort Hotel Roanoke
Comfort Suites Roanoke
Roanoke Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try somewhere else.”
 of 5 bubbles RetiredInLA, Aug 18, 2015 | Read review
“We were in room 101 - quiet and close to the lobby”
 of 5 bubbles 109jennifert, Sep 8, 2014 | Read review
“Rooms on the back (West) side get very hot from the afternoon sun. Upper floors have a nice view, but there are giant spotlights that shine on that wall.”
 of 5 bubbles susanf554, Aug 27, 2014 | Read review
“We were on the second floor and it was very quiet. We even had the paramedics in during the middle of the night and no one heard them, even our children across the hall.”
 of 5 bubbles 749bettyl, Oct 28, 2013 | Read review
“If you only need one bed, opt for the queen with the Jacuzzi in the room........”
 of 5 bubbles JohnHagopian, Jul 25, 2013 | Read review
5 of 5
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