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Doubletree by Hilton Dallas / Richardson

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Doubletree by Hilton Dallas \/ Richardson
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650 Reviews from our TripAdvisor Community

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Showing 640: English reviews
Longview, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel has very friendly staff, that make our stay here once a month very comfortable! The rooms are ALWAYS clean and the housekeeping service always brings us extra pillows. This hotel is also a great value. We wouldn't think of staying anywhere else when we are in this area!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shelly S
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

Thank you for staying with us and your positive feedback on your stay. We appreciate your comments and will share them with the Staff. We look forward to your future stays. Sincerely, Brenda More 

Richardson, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Extremely dissatisfied with the process of this hotel. I booked 4 rooms online and pre-checked in prior to my arrival. It still took awhile before the paperwork was completed and for me to get the room keys. I specifically told the front staff that I had prepaid for the rooms and she reassured me that the credit card would only... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank T2347KR
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

Thank you for your patronage in the past and we apologize for the challenges you are having. My General Manager will be copied on this today. There is no excuse for a guest to not be responded. We will look into your billing issues right away. They do authorize a deposit for each room, each night. I am not sure... More 

Huntsville, Alabama
1 review
3 of 5 stars Reviewed 1 week ago

I stayed in the sweet on the 12th floor and the bathroom was like a small closet. Constantly bumping into the door and toilet because there was no room. It was like an RV size bathroom. Very dissatisfying.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank cdavidh2016
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

Thank you for providing feedback on your stay. We appreciate your comments and will copy them to all departments. When we renovate the bathrooms next year we are evaluating how we might be able to provide more space in the bathrooms. Sincerely, Brenda More 

Houston, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Between location & amenities, this Doubletree is a wonderful place to stay! You can't beat the location. It's so easy to get around Dallas, Richardson, and the surrounding areas. There are numerous restaurants and shops. The front desk staff is very knowledgable, and helpful. They are super nice! The restaurant is very good, and the restaurant staff go out of... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donna C
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

Thank you for staying with us and thank you for the great review. We appreciate your feedback and will share your comments with all the staff. We hope you will have an opportunity to stay with us again in the future. We look forward to seeing you back. Sincerely, Brenda More 

Camden, Arkansas
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed it and their cookies!! Convenient to downtown or Allen outlets. Starbucks right by hotel! The staff was exceptional! The breakfast smelled yummy but was $11 per person. So we went elsewhere for breakfast.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank STARR08
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

Thank you for staying with us and the positive feedback. We appreciate your business and hope you will stay with us again. We will share your comments with the Staff. Sincerely, Brenda More 

Charlottesville, Virginia
Level Contributor
215 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As a Diamond Member, my discerning eye is sometimes a little too attentive, but after awhile you just have to say, "what are these people thinking." I will start with the food operation. It was my impression that Doubletree folks made a name for themselves by serving good breakfasts. The oatmeal was runny each day, the bowls, when you can... More 

Helpful?
Thank Wtftraveler
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

First let me thank you for staying with us and for giving us your feedback which always helps us deliver quality service and amenities. I apologize that the breakfast did not meet your needs and the Food and Beverage Director will be working with the Team to bring the Breakfast Buffet up to quality standards. The Breakfast Bowls are the... More 

Level Contributor
102 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a work trip and was satisfied. Rooms were good, bathrooms a little small and dated but everything worked well. Shower was good. Bed was comfortable. Parking was easy. Wifi worked well.

Helpful?
Thank geoffreypc
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

Thank you for staying with us and also for giving us your feedback. Your comments will be shared with all of the departments. We are happy you enjoyed your stay and hope to see you again in the near future. Sincerely, Brenda More 

Corpus Christi, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here for four nights for a training nearby. The breakfast buffet was excellent with fresh omelet. Drink provided after 5:30 pm Mon to Thursday Cookies... Location was excellent and ample parking spaces. I will highly recommend this location.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank vdulip
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

Thank you for your great review. We really appreciate you taking time to give us feedback. All Departments will be copied on your comments. We look forward to having you stay with us again in the future. Sincerely, Brenda More 

Bryant, Arkansas
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

The front desk staff were inattentive, no refrigerator in the room. My roommate needed a refrigerator for her insulin. Asked to have s different room . Was asked to use a public refrigerator which I declined because of safely since this is medication. I was there for a class reunion. The bar lobby area was extremely hot. Told staff three... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank kristie m
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

I apologize you did not have a good experience during your stay. We were sold out and it was very busy but that is no excuse for a lack of quality customer service. I will be copying your comments to all departments so they can meet with their Staff. A refrigerator is not a standard amenity in the guest rooms.... More 

Humble, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

I called the day before check in to confirm my reservation and early check in, I was assured everything was good to go. Upon arrival, I was checked in with ease but when I got to my room, it was 1 king instead of 2 queens. I advised the staff of the issue and I was given no other option... More 

Helpful?
Thank BrittnyWalker
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

Please let me apologize for any inconvenience. I am glad some of our Associates did try to make it right and your feedback will be copied to all departments so they can work with all of our Associates to make sure we are all providing the highest quality of service. Unfortunately we had several stay overs causing us to be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel in Richardson, TX boasts a prime north Dallas location in the Richardson Telecom Corridor just minutes from University of Texas at Dallas (UTD). Enjoy fast and easy access to nearby DART stations, which can take you to Plano or downtown Dallas, including the Dallas Convention Center. Relax in a comfortable Texas-size guest room or suite. Enjoy a swim in the outdoor pool or retire to your comfortable guest room that has a 32-inch flat-screen TV and room service. 24-Hour business center. Ample complimentary parking available and we offer transportation around Richardson within a 5-mile radius, based on availability. Keep fit in our 24-hour modern fitness facility. Host a Richardson meeting or event for up to 500 people in our 13,000 sq. Ft. Of meeting space. ... more   less 

Additional Information about Doubletree by Hilton Dallas / Richardson

Address: 1981 N Central Expy, Richardson, TX 75080-3509
Location: United States > Texas > Richardson
Price Range: $99 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Dallas / Richardson 3.5*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotwire, Expedia, Priceline, TripOnline SA, Travelocity, Hotels.com and Odigeo so you can book your Doubletree by Hilton Dallas / Richardson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Dallas / Richardson Hotel Richardson
Radisson Hotel Dallas North
Radisson Richardson
Richardson Radisson
Hotel Style:
#4 Business Hotel in Richardson
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