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Holiday Inn Dallas-Richardson

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1655 N Central Expy, Richardson, TX 75080-3504
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (98)
Room & Suite (51)
Dining (9)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Dallas-Richardson
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 20 hotels in Richardson
Location
Cleanliness
Service
Value
The Holiday Inn Select Dallas/Richardson Hotel, a Quality Excellence Award Winner for 7 consecutive years, is a 220 room, full-service hotel. 100% non-Smoking.Guest room amenities include complimentary high-speed Internet access, both wired and wireless; 84 TV channels with HBO; free local and toll calls; and our new shower amenities. What's new? adjustable shower-head and rounded shower curtain/rod. Our executive level rooms now have an in-room safe and brand new pillow-top Posturepedic mattresses, refrigerator, robe and turn-down service. The 24-hour business center: computer, copying, and printing.Hotel amenities: restaurant/lounge with happy hour M-F, 4-7 PM, with reduced prices and free hors d'oeuvres, fitness center w/Nautilus equipment, indoor/outdoor pool, and laundry facility.We are located in the heart of the Telecom Corridor, on N Central Expwy (Hwy 75) and Campbell Rd. From 635; take 75 N. Exit Campbell Rd-(#26); U-turn and go south on Central Expwy. 1/2 mile S of Campbell. Nearby attractions: downtown Dallas: JFK Memorial, the Arts District (over 160 museums, galleries, and artistic attractions!), Collin Creek Mall 1 mi. north of us.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Sauna
Restaurant
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
174Reviews0Q+A36Room tips
Traveler rating
  • 36
  • 54
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  • 22
  • 17
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Popular mentions
Christina Yu wrote a review Jul 2020
3 contributions
My family came this weekend for a short stay. Lots of trash all in their bushes and there are huge roaches roaming the floor. Gross. There worried about people wearing masks, my family all worried about the roaches. No pest control or bleach virus cleaning going on here.
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Date of stay: June 2020
Value
Location
Service
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Response from IHG Service, Owner at Holiday Inn Dallas-Richardson
Responded Jul 19, 2020
Hello SpicySauce943, Thank you for your stay and for taking the time to let us know about your experience on your recent visit. I'm sorry to learn that the cleanliness of the room and common areas fell below par on this occasion. The conditions that you described are definitely not up to our standards. I have shared your feedback with Housekeeping so that immediate action can be taken and to ensure we avoid this from happening again. On the upside, I am grateful for the high rating you gave in terms of location, service, and value. We appreciate you sharing your comments and we hope that you will not allow this isolated event to prevent you from choosing us again. Many thanks, Jonathan A Case Manager IHGService
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njb618 wrote a review Oct 2019
Charlotte, North Carolina4 contributions1 helpful vote
I liked front desk manager, Mohammed. He is a nice person and helpful. Hotel room was clean and pleasant experience. I will book again. Hats off to you guys for amazing hotel. Thanks again Mohammed. You are awesome.
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Date of stay: October 2019
Location
Cleanliness
Service
Room Tip: Nice front desk staff
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Walter B wrote a review Oct 2019
Rancho Cordova, California74 contributions27 helpful votes
I stayed there over the weekend and when check in the person at the desk was rude, unprofessional I will definitely not come back here they changed you for everything 4 dollars for a bottle of water, you got to be kidding me,12 dollars for a drink, and plus it's old,
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Date of stay: October 2019Trip type: Traveled with family
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Response from IHGService, Guest Relations Manager at Holiday Inn Dallas-Richardson
Responded Oct 28, 2019
Hi 7walterb, Good day! Thank you for sharing your experience at the Holiday Inn Dallas-Richardson. We aim to achieve high-quality standards and deliver guest satisfaction. I read the hotel upkeep did not fit into your liking, and staff behavior caused you dismay. I am sorry to learn that you will no longer come back. I sent you a private message to discuss this further and documented your concern. I also called the attention of the hotel management to investigate this matter and deal with the concern with high importance. I hope you will give us another chance to prove that your unsatisfactory stay was an exception. Warmly, Jeraldine R. Case Manager IHGService
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Anthony Durham wrote a review Jul 2019
Austin, Texas2 contributions
Pros: The service - from the front desk staff. Always had a smile on their faces. The hotel was nice and I loved the layout of the place. The staff accommodated certain needs when requested. The first night of checking in the two front desk agents was very nice and funny. The rest of my stay, Maggie was Awesome, and a smile was always on her face and she engaged with the guest and always willing to help them. Food: Breakfast three-egg omelet was FANTASTIC! I had to share it. Cons: The first room I was assigned to carpet had a strange odor. I contacted the front desk and they immediately changed my room. This room was better; however, the phone didn't work. Also, not the staff fault but there was no ice machine on the second floor. Also, I went to the fitness center and the water container was empty, the fan didn't work and the a/c unit was on 88 degrees with the case around it locked. I reported these issues to the front desk. When I spoke with a gentleman (front desk agent) he appeared to not care, but he listened. When I told him about my phone in my room not working he said okay. It was already late so I asked not to send anyone up and he said okay. Other than this the staff overall was good and the hotel is a great location to access the highway.
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Date of stay: July 2019
Value
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Second Floor doesn't have an ice machine.
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TanOHIO wrote a review Jun 2019
Ashley, Ohio10 contributions
I had an opportunity to stay here for 5 days during my onboarding training for my new job. This place is awesome one of the best decorated place in HolidayInn chain. Nice big lounge with restaurant to dine in. Dont forget to try Blackened Chicken Alfredo if you're a pasta Lover and have good apitite, portion was huge with an amazing taste just an fyi it has mushrooms which boost flavor to next level.
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Date of stay: May 2019Trip type: Traveled on business
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PRICE RANGE
$80 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn select dallas - richardson hotel richardson, holiday inn richardson, richardson holiday inn
LOCATION
United StatesTexasRichardson
NUMBER OF ROOMS
220
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Frequently Asked Questions about Holiday Inn Dallas-Richardson
Which popular attractions are close to Holiday Inn Dallas-Richardson?
Nearby attractions include Altitude Trampoline Park (0.4 miles), AMF Bowling Center (0.6 miles), and Collins Park (0.3 miles).
What are some of the property amenities at Holiday Inn Dallas-Richardson?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Holiday Inn Dallas-Richardson?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Dallas-Richardson?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Dallas-Richardson?
Conveniently located restaurants include Ali Baba Mediterranean Grill, Sushi-sake Japanese Restaurant, and Twisted Root Burger Co..
Are there opportunities to exercise at Holiday Inn Dallas-Richardson?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Holiday Inn Dallas-Richardson?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Dallas-Richardson offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Dallas-Richardson?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Dallas-Richardson?
Many travelers enjoy visiting Historic Downtown Plano (3.5 miles).
Is Holiday Inn Dallas-Richardson accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.