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SpringHill Suites Dallas Richardson/Plano

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SpringHill Suites Dallas Richardson\/Plano
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106 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Sundsvall, Sweden
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One night stopover on our way to see Southfork, Plano TX. Large suit and also with microwave and refrig. Standard of the room was very good and they also had a swimmingpool outdoor with some furnitures as well. Small market next to frontdesk. Breakfast was good with scrambled, steaked potatoes and bacon.

Helpful?
Thank LEE778
monroe
Level Contributor
102 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 16, 2016

Great place to stay/ clean/ posh/ comfortable/ great suites/ wonderful hotel staff/ best breakfast of all chains visited so far...great job, Mariott! Loved the suites, had a toilet room and a separate vanity and bath. Great for 4 people. Conveniently located. Easy access to George Bush Turnpike. Great Beds.

Helpful?
Thank shelia r
Colorado
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 14, 2016 via mobile

Just exactly what we needed for a weekend trip. Arrived very late and Mary was on duty. Could not have been more outgoing, understanding and empathetic. For an exhausted traveller she was just exactly what was needed to end a lousy travel day on such a positive note. The hotel room was clean and comfortable, breakfast area was well stocked... More 

Helpful?
Thank Weeklytravelers
Fort Worth, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed August 1, 2016 via mobile

I stayed at this hotel over the weekend of 7/29. The hotel is a beautiful one. I enjoyed the space and when I checked in that was great as well. There was one flaw about the hotel. The front office manager was at the bar. And was there the two nights of my stay. In my opinion that's unethical. Then... More 

Helpful?
Thank Vic W
Lori J, General Manager at SpringHill Suites Dallas Richardson/Plano, responded to this review

Thank you very much for reviewing your stay, and we appreciate your feedback. I'm glad to see that, overall, your stay with us was a pleasant one. Again, I appreciate your feedback, as we are always looking for opportunities to improve our overall service. Lori Jaso General Manager More 

Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 29, 2016

Rooms are clean and well laid out. The exercise room is not great but it is bright and serviceable for travelers. The hotel staff is friendly and warm. The location offers excellent access to Plano, Richardson, the Turnpike and NE Suburbs of Dallas!

Helpful?
Thank Robert T
Lori J, General Manager at SpringHill Suites Dallas Richardson/Plano, responded to this review

Thank you for the great comments and we appreciate you choosing our hotel while in the Richardson area. it was our pleasure having you as our guest. Again, many thanks and we hope to see you again soon. At your Service, Lori Jaso General Manager Springhill Suites Dallas Richardson/Plano More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2016 via mobile

Visiting some family in the area and used pints to stay at this hotel. Very modern. Nice and clean. Pamela at the fro t desk went above and beyond with our room accommodations with two teenagers. Thanks Pamela! Amanda also went to her car and borrowed us a beach ball so our kids could use it I think the pool!... More 

Helpful?
Thank Juan G
Lori J, General Manager at SpringHill Suites Dallas Richardson/Plano, responded to this review

Thank you for the accolades, our staff will enjoy hearing that they exceeded your expectations, and I will be proud to read your survey to them. Thank you so much for saying with us and let us know if Springhill Suites by Marriott Dallas Richardson/Plano can be assistance the next time you're in Richardson, TX! Lori Jaso General Manager More 

Kansas City, Missouri
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 28, 2016 via mobile

This was a great hotel! From the time we checked in I was impressed. Check in was prompt and effortless! When I entered the room it was spotless and was cleaned to that same standard the duration of my stay. The beds were sooo comfortable, omg! Rooms were spacious and the layout saves lots of space. I have never stayed... More 

Helpful?
Thank dnh2004
Lori J, General Manager at SpringHill Suites Dallas Richardson/Plano, responded to this review

Thank you for the great comments and we appreciate you choosing our hotel while in the Richardson area. it was our pleasure having you as our guest. Again, many thanks and we hope to see you again soon. At your Service, Lori Jaso General Manager Springhill Suites Dallas Richardson/Plano More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 19, 2016

the staff was most courteous and the lobby and dining areas very clean and bright. The breakfast is one of the BEST we have ever had in a hotel! (Nutella for croissants) The bed was fabulously comfortable and haven't slept that well even at home. It was plush and heavenly. I am usually difficult to please when I stay at... More 

Helpful?
Thank Christinevee
Lori J, General Manager at SpringHill Suites Dallas Richardson/Plano, responded to this review

Thank you for the accolades, our staff will enjoy hearing these wonderful comments, and I will be proud to read your survey to them. Thank you so much for saying with us, it was our pleasure having you as our guest. At your Service, Lori Jaso General Manager More 

Hutchinson, Kansas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 30, 2016

Chose this hotel for a recent weekend trip due to its suburban location and low rates for suites. The hotel has a very impressive lobby area; very contemporary and welcoming. Overall the hotel was clean and very nicely appointed. The suite (2 queen bed) was spacious and well decorated. FYI - The decor is NOT toddler friendly! Put up the... More 

Helpful?
Thank Amy S
Lori J, General Manager at SpringHill Suites Dallas Richardson/Plano, responded to this review

Thank you for the great comments and we appreciate you choosing our hotel while in the Richardson area. it was our pleasure having you as our guest. Again, many thanks and we hope to see you again soon. At your Service, Lori Jaso General Manager Springhill Suites Dallas Richardson/Plano More 

Garland, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 2, 2016

The onsite staff was helpful, however, as a training coordinator it was difficult to get responses via email. And they completely ignored any questions about rewards, wouldn't even acknowledge the repeated questions.

Helpful?
Thank kimberlywilliams2016
Lori J, General Manager at SpringHill Suites Dallas Richardson/Plano, responded to this review

Thank you for your email and feedback. As we strive to provide award winning service. We failed in doing so during your recent stay. I've forwarded your comments to the appropriate department, to make sure this was an isolated incident. I do apologize for the communication error. We hope to welcome you back - if your travels bring you to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Dallas Richardson/Plano

Address: 3251 E George Bush Turnpike, Richardson, TX 75082
Location: United States > Texas > Richardson
Price Range: $111 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Dallas Richardson/Plano 2.5*
Number of rooms: 100
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Hotel Style:
#1 Business Hotel in Richardson
#2 Family Hotel in Richardson
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