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SpringHill Suites Dallas Richardson/Plano

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102 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Rooms are clean and well laid out. The exercise room is not great but it is bright and serviceable for travelers. The hotel staff is friendly and warm. The location offers excellent access to Plano, Richardson, the Turnpike and NE Suburbs of Dallas!

Helpful?
Thank Robert T
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Visiting some family in the area and used pints to stay at this hotel. Very modern. Nice and clean. Pamela at the fro t desk went above and beyond with our room accommodations with two teenagers. Thanks Pamela! Amanda also went to her car and borrowed us a beach ball so our kids could use it I think the pool!... More 

Helpful?
Thank Juan G
Kansas City, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

This was a great hotel! From the time we checked in I was impressed. Check in was prompt and effortless! When I entered the room it was spotless and was cleaned to that same standard the duration of my stay. The beds were sooo comfortable, omg! Rooms were spacious and the layout saves lots of space. I have never stayed... More 

Helpful?
Thank dnh2004
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 19, 2016

the staff was most courteous and the lobby and dining areas very clean and bright. The breakfast is one of the BEST we have ever had in a hotel! (Nutella for croissants) The bed was fabulously comfortable and haven't slept that well even at home. It was plush and heavenly. I am usually difficult to please when I stay at... More 

Helpful?
Thank Christinevee
Hutchinson, Kansas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 30, 2016

Chose this hotel for a recent weekend trip due to its suburban location and low rates for suites. The hotel has a very impressive lobby area; very contemporary and welcoming. Overall the hotel was clean and very nicely appointed. The suite (2 queen bed) was spacious and well decorated. FYI - The decor is NOT toddler friendly! Put up the... More 

Helpful?
Thank Amy S
Garland, Texas
Level Contributor
3 reviews
2 of 5 stars Reviewed May 2, 2016

The onsite staff was helpful, however, as a training coordinator it was difficult to get responses via email. And they completely ignored any questions about rewards, wouldn't even acknowledge the repeated questions.

Helpful?
Thank kimberlywilliams2016
Lori J, General Manager at SpringHill Suites Dallas Richardson/Plano, responded to this review

Thank you for your email and feedback. As we strive to provide award winning service. We failed in doing so during your recent stay. I've forwarded your comments to the appropriate department, to make sure this was an isolated incident. I do apologize for the communication error. We hope to welcome you back - if your travels bring you to... More 

Waunakee, Wisconsin
Level Contributor
119 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed April 10, 2016

As Springhill Suites go, this one is a newer hotel. It has the split bathroom which i do not care for but would not pick or avoid a hotel based on that. It is clean and the staff was very nice. One rather annoying thing is the room has a slot where you put in the room key to get... More 

Helpful?
Thank copygirl
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2016 via mobile

My girls and enjoyed our stay. The hotel and room was very clean. Very professional staff. This is the first hotel I've stayed in where you have to insert the key card to obtain power! This is what makes it Green in my eyes. No wasted energy!!! Awesome!

Helpful?
Thank Jerry S
Nacogdoches, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 25, 2016

Room was very nice and staff were very professional and eager to help with anything we needed. I had left my diamond necklace by accident. I called the hotel and the lady at the desk called housekeeping and thank goodness they had it still. Of course I thanked them over and over because the necklace was a present from my... More 

Helpful?
Thank Gailken
2 reviews
5 of 5 stars Reviewed February 2, 2016 via mobile

This hotel is very clean and quiet. The staff is wonderful too! Me and my family stayed here while my dad had surgery at the hospital down the street. The room was nice and big and wonderfully decorated. Beds were comfy. I didn't like the pillows but that is with any hotel. Breakfast in the morning is good. Never heard... More 

Helpful?
Thank Emily W
Lori J, General Manager at SpringHill Suites Dallas Richardson/Plano, responded to this review

Many thanks for the great comments, and we appreciate you choosing our hotel. Glad to see you enjoyed a comfortable stay with us. I've forwarded your comments to everyone, as I know they will enjoy reading them. Thanks again , and we hope to welcome you back soon! Lori Jaso General Manager, Springhill Suites Dallas Richardson/Plano More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Dallas Richardson/Plano

Address: 3251 E George Bush Turnpike, Richardson, TX 75082
Location: United States > Texas > Richardson
Price Range: $111 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Dallas Richardson/Plano 2.5*
Number of rooms: 100
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Hotel Style:
#1 Business Hotel in Richardson
#2 Family Hotel in Richardson
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