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Hyatt Regency North Dallas/Richardson

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Hyatt Regency North Dallas\/Richardson
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477 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel was very descent , nothing too fancy but nothing disappointing either The breakfast is reasonable, the room was nice and clean and the public areas were good . We held there a small conference (40 people) and they have nice size conference rooms you can rent Location is right on hwy 75 so it's pretty convenient location (especially... More 

Helpful?
Thank Sagive G
Amityville, New York
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It is right off the freeway, in close proximity to HART mass transit and easy to get to Dallas or other places in the area. Very nice hotel and prices are economical and staff always helpful and friendly. Highly recommended !

Review collected in partnership with Hyatt Hotels

Helpful?
Thank MikeMehary
Missouri
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was a great hotel. Great price we were there for our sons wedding It was clean nice employees that would help with any request easy place to get to right off 75 Has great shops right across the street Has refrigerator in room and ours was a corner room with plenty of room. Comfortable beds.

Helpful?
Thank lipp531
Ben L, General Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Greetings Linda Lipp, Thank you very much for your review of the Hyatt Regency North Dallas! It is good to hear that our location was convenient for your son's wedding and that our team was there to assist with your request. Please join us again when your plans bring you back to North Dallas. Ben Logan More 

The Woodlands, Texas
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed 2 nights at this property over a weekend in July. We are Hyatt Gold Passport Platinum level members. We had a king room on the 18th floor, #1820. The lobby area is nice and check in was quick and efficient . Due to our passport level, we were also offered two large bottled waters each day. There is an... More 

Helpful?
Thank Linda D
Ben L, General Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear Linda D, Thank you for reviewing your recent visit with us and for being a Hyatt Gold Passport member. It is great to hear that you were able to take advantage our amenities and services while staying with us including our Hyatt Grand Breakfast Buffett. We are actually sending our F&B staff through a gluten free training this week... More 

Bellevue, Washington
Level Contributor
160 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 1 week ago

More 3.5 stars, above average but not very good so have to round down. Flew in late from WA, friendly staff, easy check in and went for late dinner at restaurant which was slow (considering only maybe 3 tables and couple of folks at bar), but food was decent. Room was quite comfortable even if bit old but didn't realize... More 

Helpful?
Thank David J
Ben L, General Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear David J, Thank you for taking the time to post a review. It was nice to hear that our staff was friendly and check in/out was easy, but it seems we certainly could have done better with your dinner service. I would like to apologize for the slow service at dinner and the noise that affected your visit. We... More 

California
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I had no idea a Hyatt would put there name on an old hotel of this caliber. Small poorly maintained rooms with noisy ventilation and in need of repair. Bar was okay and restaurant was average or worse at best.

Helpful?
Thank Hotelbuyer1
Ben L, General Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear Hotelbuyer1, Thank you for taking the time to review your stay with us. I am so sorry that our our facilities did not meet your expectations during your visit. While there is little we can do about the size of the rooms, the ventilation issues should have been corrected by our team prior to issuing the room. We certainly... More 

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed 3 weeks ago

Checked in for the 4th of July holiday on Sunday. 18th floor, corner room. The room was dark, moist and musky. A storm rolled through and the hotel lost power for hours. No A/C, my spouse's CPAP sleep machine couldn't function. This made for a VERY rough night. Went into the hallway, lights worked, looked for staff, couldn't find anyone.... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Oluseyi O
Ben L, General Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear Oluseyi O, Thank you for your response on Tripadvisor. I am so sorry that your stay was inconvenienced by the brief power outage on Monday morning from 6AM to 7AM due to the sever storms that passed through Dallas. As you can imagine, the hotel has no control over the power grid and the resulting issues due to area... More 

dallas, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's a bit older, yet very nice, comfortable & clean. Our electricity went out during a storm on a Sunday night. So we had no place to board our Choc Lab. Luckily the Hyatt allowed dogs. She stayed in our room on her own bed, which helped. I cannot thank them enough for their hospitality, what a life saver.

Helpful?
Thank Joe C
Ben L, General Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Greetings Joe C, Thank you for taking the time to respond to your stay on Trip Advisor. We are glad to hear you and your canine companion enjoyed the visit over the holiday weekend even though thunder storms brought you to us. Hope you will come see us again soon! Ben Logan More 

Orlando, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was great for a 2 day stay using points, but when we return back to the room on the second day, it had not been cleaned. Had to call down for fresh towels. That night the room charge bill was slipped under the door and the complimentary breakfast buffet for 2 was charged to me for $35 dollars.... More 

Helpful?
Thank Dalla99
Ben L, General Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear Dalla99, Thank you for your review and so sorry to hear that the room was not serviced upon your return the second day. We will review this with the Housekeeping Team to ensure we make corrections. We have installed outlet pucks in all guestrooms which provide multiple outlets, so I am unsure why this was not in your room.... More 

greenwich, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel lobby needs updating Staff yawns at your face as you check in Rooms are average and need cleaning Food and restaurant ae average Carpets are from the 60s The outside of the hotel is quite modern

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Seankor M
Ben L, General Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear Seankor M, Thank you for your review. Very sorry to hear that your experience was not what you expected. I do hope you will try us again when your plans bring you back to North Dallas so we can display our ability to meet your needs. Ben Logan More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the Richardson Telecom and Insurance corridor, at the heart of the area's high-tech district and minutes from UT Dallas. Relax in our oversized rooms, furnished with plush Hyatt Grand Beds, flat-panel TVs with 60 HD channels, or try our thoughtfully sourced and carefully served cuisine through In Room Dinning. Use our 24 hour fitness center at your leisure, or relax at our pool, hot tub and shaded deck area. Socialize and dine at one of our two restaurants. Our shuttle service will take you anywhere within a 5 mile radius of the hotel, including two golf courses. We're also located near some of the nation's best shopping. ... more   less 

Additional Information about Hyatt Regency North Dallas/Richardson

Address: 701 East Campbell Road, Richardson, TX 75081 (Formerly The Richardson Hotel)
Location: United States > Texas > Richardson
Price Range: $89 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency North Dallas/Richardson 4*
Number of rooms: 342
Reservation Options:
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Also Known As:
Hyatt Regency North Dallas/Richardson Hotel Richardson
Hyatt Regency Richardson
Hyatt Richardson
Richardson Hyatt
Hotel Style:
#5 Business Hotel in Richardson
#5 Family Hotel in Richardson
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