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Renaissance Dallas Richardson Hotel

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900 E. Lookout Drive, Richardson, TX 75082
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371 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Franklin, TN
Level Contributor
123 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was at the Renaissance for a historical group's convention, and first have to brag on staff. They were friendly and accommodating, and quickly responsive to every request. The rooms were large and clean, and I appreciate that, as well. I had breakfast and lunch there, choosing their buffet, and thought they were great values. There are plenty of restaurants... More 

Helpful?
Thank BattlegroundTravel
Madrid
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

It's a good hotel; no doubt about it. Large rooms, additional services, but ... Breakfast could offer more choices, not many alternatives for transport ( taxis are rare in Dallas), air conditioning was turned on every day in the room despite I was switching it off (rooms were really cold! ). Finally, they never sent me the invoice. They could... More 

Helpful?
Thank AntonPolonez
Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

AntonPolonez Thank you for sharing your valuable feedback. I am glad overall you enjoyed your stay with the Renaissance Richardson Hotel. Your observations will help us engage and connect with our guests. We want our Renaissance guests to feel like Discoverers and get a feel for the local exploration. Great opportunities you shared. More 

Fayetteville, Arkansas
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I am a Platinum Elite Marriott Rewards member. I had a certificate for a free night up to category 5 and we were only passing through for one night. This hotel is a Cat 3 but looks Cat 5+ inside. We arrived at 2:00am and checked in no problem. Make note that parking is in a tower garage adjacent to... More 

Helpful?
Thank Missionman2818
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Went to Dallas on short trip and stayed here It is a no frills hotel right of expressway with an easy access to in and out There is Red Line train station behind , in case for a change would like public transportation Uber response is around 6 minutes in this area Breakfast was good Staff very friendly

Helpful?
Thank Anand S
Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Renaissance Dallas Richardson exceeded expectations on every front. The rooms were less expensive than some of the other hotels we considered, but it was convenient to the event we were attending, so we expected a tradeoff of convenience for luxury and were happily proven wrong! You know how some hotels treat you as though you should... More 

Helpful?
Thank sueann691
Ada, Oklahoma
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stay here a couple of times a year when we are in Dallas for a little get-away. We like this hotel because they have very reasonable rates! It is a high rise luxury hotel and has gone through a lobby renovation which is very nice. The rooms, however need updating...they aren't bad but it is just... More 

Helpful?
Thank OKDianne
Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

OKDianne Thank you for sharing your valuable feedback with us. We appreciate the positive observations regarding our most recent renovation. We delighted to know it made a good impression. We will begin our rooms renovations into the beginning of next year to have a complete renovation that our guests will enjoy the updating of the rooms. We would like to... More 

Plano, Texas
Level Contributor
22 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We stay here once or twice per year for performance convenience. They are currently renovating the hotel and revamping the kitchen menu. The food is decent. Rooms are clean, But service in the restaurant downstairs could use some improvement. I would recommend this hotel for family and business.

Helpful?
Thank PKLTravelFoodie
Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Thank you for sharing your constructive feedback with us with your most recent stay at the Renaissance Richardson Hotel. Your comments and observations will help us make an improvement in the areas you shared. We are committed to on-going improvement to address what you shared regarding the food and dining experience. More 

Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

good, ample comfortable rooms. WiFi in room is extra. no breakfast included in your rate and not worth the cost, but the location of the hotel allows you to go anywhere close to eat. personnel attentive and quick to respond.

Helpful?
Thank Sarita K
Broken Arrow, Oklahoma
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 16, 2016

The room was beautiful, latest TV technology in the room, the lobby excellent, staff very nice. Having to either pay for self-parking in a lot across the street or pay more for valet parking was not the greatest. Just as I had settled in, the fire alarm went off. The staff was very accommodating, but since it was not a... More 

Helpful?
Thank PlatinumAtMultiple
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

PlatinumAtMultiple, Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel! Thank you for also taking the time to share your recent experience with us. We will provide your feedback to the perspective departments to ensure this was an isolated challenge. We hope to have the opportunity to host you as our guest again very... More 

Abilene, Texas
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 14, 2016 via mobile

Fast check-in. Clean room and bathroom. Comfortable bed and pillows. Hot shower. Great breakfast and lunch. Love the new menu. The renovations made to the common area is beautiful. I can't wait to see what is done to the rooms and meeting rooms. See you again in January.

Helpful?
Thank hagerbaker
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Renaissance Dallas Richardson Hotel located right off of Hwy 75 North bound at the Galatyn Park (DART rail)exit and next to The Eisemann Center. Right in the center of the Richardson telecom corridor. Modern ecletic decor featuring hand blown glass work by atrist Jim Bowman. AAA Four Diamond Hotel with all of the expected amenities and services of a Renaissance. A warm Texas hospitality through out the hotel and expert Navigators to help you to "Live Life To Discover." ... more   less 

Additional Information about Renaissance Dallas Richardson Hotel

Address: 900 E. Lookout Drive, Richardson, TX 75082
Location: United States > Texas > Richardson
Price Range: $98 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Dallas Richardson Hotel 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Renaissance Richardson
Richardson Renaissance
Hotel Style:
#3 Business Hotel in Richardson
#3 Family Hotel in Richardson
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