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Extended Stay America - Dallas - Richardson

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Traveler (48)
Room & Suite (41)
Dining (7)
Overview
  • Excellent19%
  • Very good20%
  • Average12%
  • Poor17%
  • Terrible32%
  • Mar 26, 2018
    “If price is the concern you can stay here”
  • 5 weeks ago
    “What’s the point ? Why waste your money ?”
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901 E Campbell Rd, Richardson, TX 75081-1819 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Fitness center
Kitchenette
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Dallas - Richardson
Special Offer: Save up to 10% TODAY!
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Rooms
Oct 28Oct 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (84)
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1 - 5 of 83 reviews
Reviewed 4 weeks ago via mobile

I stay in hotels weekly, and for the price you pay to stay in this hotel, you are essentially throwing your money away. Do not be fooled by things like “free breakfast” etc. The multitude of options within one mile of this place at similar...More

Thank TWK22TWK
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 4 weeks ago

Thank you for your review. Please accept our apologies for the difficulties you encountered during your stay. We assure you that we have discussed your feedback with the concerned departments, and we’re taking immediate actions to prevent such incidents from happening again. We hope to...More

Hotel's Favorite
Reviewed November 15, 2017 via mobile

I want to thank the whole staff at extended stay America in Richardson Texas.Special thanks to Antonio,mirrend,kristal,.They have provided exceptional service to me the peaceful and quietness, politeness rooms are very clean .The maintenance man and housekeepers are very excellent at keeping everything in perfect...More

Thank Ambassador740530
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded November 16, 2017

It was a pleasure having you as our guest at Extended Stay America. We are thrilled to read your stay was an enjoyable one and you liked the courteous service provided by our staff. On behalf of our entire team including Antonio, Mirrend, and Kristal...More

Reviewed July 26, 2018 via mobile

I have been traveling my entire adult life and this is the worst hotel I have ever stayed in. Room was filthy. Carpet had gum stuck on it in several places, stained, food under the couch, worn out furniture, etc......just nasty !!! Checked in the...More

Thank Edperk1952
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded August 23, 2018

We sincerely apologize for the service issues you experienced and regret the inconvenience it caused. Our goal is to provide clean and comfortable accommodations to each and every guest, and we are disappointed that we fell short during your stay. Rest assured your comments will...More

Reviewed July 22, 2018

So much to say. No housekeeping unless stay 8+ days, and then only once a week. Otherwise must bring towels to front desk to exchange. No kitchenware/supplies in unit. Must personally ask for and pick up at front desk. Understaffed, poor condition. Doors to enter...More

Thank Churchfam6
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded July 22, 2018

Thank you for being our guest. We are sorry to know you didn’t like our hotel policies and breakfast offerings. Also, we apologize for the maintenance issue. Our hotel is designed for guests, who prefer a home-like living experience. So we certainly understand why you...More

Reviewed June 30, 2018 via mobile

We arrived at 3:00pm on a Saturday with our out-of-town guests wanting to help them check in. To our surprise, there were 2 other guests waiting already with no sign of any staff around. One woman told us that she had been informed upon arrival,...More

Thank elee907
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded July 1, 2018

Thank you for providing feedback about your stay at our hotel. We're disappointed that you encountered service problems and regret the inconvenience it caused. Even more distressing is the fact that you were met with anything other than friendly service in the process. This is...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Dry Cleaning
Hot Tub
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Beachfront
Restaurant
Bar/Lounge
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
137
Price range
$71 - $95 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Dallas Richardson
Location
United States > Texas > Richardson
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
137
Price range
$71 - $95 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Dallas Richardson
Location
United States > Texas > Richardson
Photos
Traveler (48)
Room & Suite (41)
Dining (7)
Pool & Beach (1)
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Questions & Answers
Ask a question
myl0j0
July 6, 2014|
AnswerShow all 4 answers
Response from J S | Reviewed this property |
While I do know they were having some issues with a few of the rooms, the room I had was fine. the only minor issues were as follows, you should always block the bottom your door at night with a towel to prevent bugs or... More
0
Votes
Room Tips
"Interior rooms all have a nice view of the courtyard with pool, which is pretty any time of year."
MarianneMiller
Jan 3, 2018
Read review
"remember to pack your own tablespoons"
704williamg
Dec 30, 2017
Read review
"Choose a different hotel!"
alexbD4839LB
Nov 30, 2016
Read review
"Just be patient and nice ;)"
donderio
May 8, 2016
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