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    Extended Stay America - Dallas - Richardson

    901 E Campbell Rd, Richardson, TX 75081-1819
    +1 877-432-9997
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    2/4/2018 2/5/2018
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    $90
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    Traveler (46)
    Room & Suite (15)
    Dining (8)
    Overview
    • Excellent19%
    • Very good20%
    • Average11%
    • Poor16%
    • Terrible34%
    Jun 19, 2017
    “Need better room serive and breakfast”
    Jun 13, 2017
    “Richardson trip”
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Fitness center
    Kitchenette
    Pets Allowed
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (77)
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    1 - 5 of 76 reviews

    Reviewed 1 week ago

    NO shampoo in shower Phone not working-plug pulled out and broken Fleas in bed from previous occupants or pets No coffee maker in room No dishes in kitchen Dirty room overall and had to request another Requested king bed but booked into room with 2...More

    Review collected in partnership with Extended Stay
    Thank R1042PTgaryd
    Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 1 week ago

    Gary, we would like to sincerely apologize for the issues you experienced during your stay. We believe in a providing a clean and fresh environment for our guest, and we fell short in providing you this time. We have immediately brought this to the attention...More

    Reviewed 2 weeks ago

    The staff was very friendly from checking in to checking out. It was very easy to check in. I would definitely stay in the hotel again. Very accommodating, it was like a studio apt. I felt at home and was happy with all the room...More

    Review collected in partnership with Extended Stay
    Thank susaneK2155NW
    Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 2 weeks ago

    Thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with your visit. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you...More

    Reviewed 3 weeks ago

    Stayed here during a family medical situation and the hotel was very accommodating. The rooms are recently updated and the hotel is clean. Staff is very friendly and helpful, and they provide the necessities for use in the kitchenette, etc. They did not provide daily...More

    Thank MarianneMiller
    Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 2 weeks ago

    Marianne, thank you for choosing Extended Stay America and for the feedback. We are thrilled to read you were not only pleased with our convenient location but also you were impressed with the service offered by our staff and that you liked your spotless room....More

    Reviewed 3 weeks ago

    We recently stayed five nights in Richardson, TX Extended Stay. We have stayed there many times. It used to be a very nice place to stay with fully equipped kitchen. Now you have to request what you want. My first request was 1 dishrag, 1...More

    Thank WILLIAM G
    Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 3 weeks ago

    William, we're truly sorry that you experienced such inattentive service from our associates. Our goal is to exceed our guests’ expectations, so we apologize for falling short of yours. Your feedback is very helpful to help us learn about the areas that need attention. We...More

    Reviewed 4 weeks ago

    Needs Hotel Rescue NOW!! It's use to be one of the nicer EXTENDED STAY AMERICA but now is horrid. I was checked in to a dirty room with odor then into a room with no ac. If they cared about the hotel as much as...More

    Review collected in partnership with Extended Stay
    Thank lamarcuss2017
    Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 4 weeks ago

    Thank you for returning to stay with us. We want to apologize for failing to provide the level of service and cleanliness you should have received. We have shared your concerns with our respective teams to prevent this from happening again. We value your feedback...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Tennis Court
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $72 - $106 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 137
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, getaroom.com, Priceline, Cancelon and TripOnline SA so you can book your Extended Stay America - Dallas - Richardson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Richardson
    Add Photo Photos
    Traveler (46)
    Room & Suite (15)
    Dining (8)
    Pool & Beach (1)
    Hotel & Grounds (24)
    Bathroom (14)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Richardson Public Library
    38 reviews
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    Ask a question
    Questions & Answers
    myl0j0
    July 6, 2014|
    AnswerShow all 4 answers
    Response from J S | Reviewed this property |
    While I do know they were having some issues with a few of the rooms, the room I had was fine. the only minor issues were as follows, you should always block the bottom your door at night with a towel to prevent bugs or... More
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    Votes
    Room Tips
    "Interior rooms all have a nice view of the courtyard with pool, which is pretty any time of year."
    Read review
    "remember to pack your own tablespoons"
    Read review
    "Choose a different hotel!"
    Read review
    "Just be patient and nice ;)"
    Read review
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