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Residence Inn Dallas Richardson

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Residence Inn Dallas Richardson
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93 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Modiin, Israel
Reviewed 2 weeks ago via mobile

I stayed here for 5 nights. I got room 120. The min I checked in I asked to move a room since the room is facing the main patio area. I was told the hotel is full and they can't move me today but only the next day. I decided to give this a chance - what a mistake!!! A...

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Helpful?
Thank Ohad B
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

I appreciate you for sharing your experience with us as our goal is to continuously improve our services and amenities. While I am pleased that our guests were able to relax and enjoy our patio, I am very sorry that this prevented you from obtaining a peaceful night’s sleep. After speaking with my team, my understanding of your encounter is...

Houston, Texas
Reviewed October 30, 2016

We got a 2 room suite to get ready for my friends wedding. It was super spacious and clean. The front staff Johanna, Linda, Vanessa, Laila, Sylvia, and Mirae were super helpful at check in and checkout. We were running late so they were able to give us late checkout. Would definitly stay again.

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1Thank marydoza87
North Fort Myers, Florida, United States
Reviewed October 4, 2016

We stayed from 9/19/16 to 9/24/16. We were sent a survey which we completed. We enjoyed the hotel, although a bit dated, but shared a few customer service issues. On 9/27/2016 I received a call, that went to voicemail, from Jheannine G. the GM stating she was concerned with my issues and would like to talk with me. I called...

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Helpful?
Thank Dana D
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

Dana, I appreciate you for taking the time to speak with me this morning and apologize again for your unfortunate encounter with my hotel. I assure you that you will be pleased, if you give us a 2nd the opportunity to make a 1st impression. Your feedback opens the door for continued growth and development and I am grateful. Thank...

Palm Springs, California
Reviewed September 28, 2016

Lisa and her crew make an extra effort to be sure you are treated well. They are all very helpful, energetic, and professional when it comes to providing each of their guests with outstanding service. Waz, The Closer

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Thank Waz-TheCloser
Dallas, Texas
Reviewed September 28, 2016

Our huese got water damaged on August, My waif and I have to stayed in here since then, all staff here are very nice and friendly to us, especially big THANKS to Lisa Sorrels, she took extra effort to deal with temporary house service for us, always friendly and helpful and treat us like family members.

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Thank Rickpang05
Richardson, Texas
Reviewed September 22, 2016

I was in the area on a long time project . I have stayed here before but would absolutely recommend this hotel for anyone staying in the area. The front desk staff are always there for you one employee was just above and beyond to help you or get you anything you need Lisa Sorrels. She goes above and beyond...

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Thank marytdale
Dallas, Texas
Reviewed September 22, 2016

Lisa, Johanna, Laila, Linda, Mirae, Sylvia, and Vanessa will treat you like royalty. My family stayed here for three months while we transitioned between jobs. The staff was always so kind and attentive to our needs. The cleaning crew is the best. The room was always immaculate. The live entertainment on Wednesdays was a big bonus for my four-year-old. She...

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Thank creativecam34
Richardson, Texas
Reviewed August 20, 2016

I stayed at this property for 1 year and I met some wonderful people the staff was very personable and friendly ,Vanessa ,linda liela . some of the few people that made my stay so great .i cant say enough about this property hands down

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Thank marioclarke2628
Richardson, Texas
Reviewed August 14, 2016

I am enjoying my stay at the Richardson Residence Inn. We have been very impressed with the friendly and very hard working staff. Vanessa provided professional service upon my check-in. Her can do attitude was much appreciated. The entire front desk team: Lisa, Linda, Sylvia, Kristie and Laila are top notch professionals, friendly and helpful.. Additionally, Ricardo provides great maintenance...

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Thank sharmanirajk
Reviewed August 10, 2016 via mobile

My family and I are staying at this hotel. The stay has been pleasant from the beginning June 20th until today, August 10th. My daughter's and I were dining at the evening social and I was approached by Liz or Lisa one of the emaployees here. She'd asked me if I'd taken a bottle of wine to bring back up...

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Thank N R
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

After reviewing your comments, I am very concerned about the experience that we created for you. I would like to speak with you about this situation and have sent you a separate email outside of this Trip Advisor response. My goal is for us to connect quickly on this situation as I absolutely want to regain your trust and retain...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Dallas Richardson

Address: 1040 Waterwood Dr., Richardson, TX 75082
Location: United States > Texas > Richardson
Price Range: $111 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Richardson 3*
Number of rooms: 120
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Also Known As:
Residence Inn Richardson
Richardson Residence Inn
Hotel Style:
#4 Family Hotel in Richardson
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Dallas Richardson staff and other travelers.
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Questions? Get answers from Residence Inn Dallas Richardson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“first floor”
 of 5 bubbles 68danad, Oct 4, 2016 | Read review
“Higher floors are the best and quiet”
 of 5 bubbles marytdale, Sep 22, 2016 | Read review
“We prefer Building A.”
 of 5 bubbles Pleasure_Seeker1999, Jul 20, 2016 | Read review
“Hotel near to many offices and train station, 1.5 hr from Air port by local train”
 of 5 bubbles Tarkik, Mar 17, 2016 | Read review
“Stay away from rooms dogs have stayed in......”
 of 5 bubbles 238mw, Dec 5, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question