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Holiday Inn Port Arthur-Park Central

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Holiday Inn Port Arthur-Park Central
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49 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed 2 weeks ago

I first started using this Holiday Inn about a year ago or more. Since then I have seen it continue to decline. Breakfast use to be a high point of my day at this Holiday Inn, now you have to be standing at the breakfast area at 6am if you hope to get a yogurt. Think they put out about...

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Helpful?
Thank Monte H
IHGService, Guest Relations Manager at Holiday Inn Port Arthur-Park Central, responded to this review

Dear Monte H, Thank you for writing us a candid review. We truly appreciate your loyalty to the Holiday Inn brand, and we're always delighted to welcome you at our hotel for your business travels. On the other hand, we regret to see that you are becoming the least impressed with the quality of our amenities, and breakfast service lately....

San Antonio, Texas
Reviewed 5 weeks ago via mobile

First and foremost , the staff were very good! I kind of feel bad about leaving this review, but after being there a whole month ... It's over due! As soon as I walked into the hallway , BAM OLD musky smell! I guess it's from the aged carpets, same smell was in my room. I don't know whether or...

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Helpful?
Thank sanantonio76
IHGService, Guest Relations Manager at Holiday Inn Port Arthur-Park Central, responded to this review

Dear sanantonio76, We appreciate the time that you have invested in providing a thorough account of your stay. We are delighted to learn that you have regarded our staff commendable. However, it is unfortunate that the condition of the hotel, particularly the smell and the malfunctioning of the elevator, negatively affected your overall experience. Rest assured that your comments are...

Leslie, Arkansas
Reviewed October 2, 2016 via mobile

Very old run down hotel that has roach problems there aware but they don't do anything about it others have said they have to kill and fight roaches every night I would not recommend this hotel the tv also goes out from morning till afternoon phone makes noise for no reason at 5 in morning did not request awake up...

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Helpful?
1Thank Bk1978jk
IHGService, Guest Relations Manager at Holiday Inn Port Arthur-Park Central, responded to this review

Dear sassytink1978, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and...

Frierson, La
Reviewed September 10, 2016 via mobile

I was very disappointed in this Holiday Inn. First it was myself and a friend. Both ladies, we were not aware that the only double rooms were in the back with an outside entrance. The light in the bathroom was out but that was fixed very fast. We went to have dinner with friends and had not turned on the...

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Helpful?
1Thank Kirk D
IHGService, Guest Relations Manager at Holiday Inn Port Arthur-Park Central, responded to this review

Dear Kirk D, Thank you for taking the time to write a review about our property and for choosing to stay with us. It is nice to know that after some initial issues with the bathroom light, this was soon addressed accordingly. I do want to apologize for the inconvenience caused by the room allocation and television remote availability. We...

Dallas, Texas
Reviewed September 5, 2016 via mobile

Daughter was returning to college (Lamar U is about 10 minutes away!) after leg surgery. The staff was so accommodating in changing the reservation to get us in a room on the first floor with hands-cap accessibility. The temp was perfect when we walked in- so many places leave the air off and it's hot when you arrive. They were...

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Thank C T F
Reviewed August 26, 2016 via mobile

The general areas and meeting places of this hotel are average. The staff are friendly and accommodating. HI has spent some money in upgrading the standard of the hotel but stopped short in the rooms. The rooms are damp and have a smell of AC which has not been properly cleaned. The beds are uncomfortable and a also need of...

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Helpful?
Thank Sean R
IHGService, Guest Relations Manager at Holiday Inn Port Arthur-Park Central, responded to this review

Dear Sean R, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the great service received from our staff. However, we are truly sorry if your stay was not a complete...

Houston, Texas
Reviewed August 9, 2016 via mobile

My spouse and I attended a local function and hadn't stayed at Park Central in years. This location is always the go-to place for corporate out-of-town visitors. Rooms are immaculate. They have a very strict no-smoking policy for the no-smoking rooms which we loved! No over-perfumed room to mask smoke. It's so convenient for dinner, shopping, etc. Nice bar, but...

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Thank KTaliaferro77
La Grange, Texas, United States
Reviewed July 11, 2016 via mobile

It was not my first choice but ended out being a good one. My room was spacious and clean and looked out on a lovely pool. There's no complimentary evening drinks or breakfast, but the savings in price are worth it. There is a bar if you'd like a drink (although the smoke is quite thick) and you can take...

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Thank Sharon T
Port Arthur, Texas
Reviewed May 21, 2016

We held our 40th class reunion at the Holiday Inn Park Central last summer. We experienced the courtesy and charm of JUDY Schoolfield, as our wonderful consultant. Everything was WONDERFUL! We had a need for a wheelchair at our reunion, which the hotel graciously supplied. Recently, my husband had a severe rheumatoid arthritis flare-up, and could not use his crutches....

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Thank Jule J
San Diego, California
Reviewed May 19, 2016

Nice room, comfy bed and pillows, loud air conditioner, moldy smell. The breakfast was sparse but adequate, not the traditional Holiday Inn breakfast...no cinnamon rolls. It was raining so we did not feel like swimming but the pool area was pretty. Not sure if I would recommend this Holiday Inn, I left with mixed feelings, however, I am a real...

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Helpful?
Thank jvirish
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Port Arthur-Park Central Hotel offers 164 guest rooms consisting of 101 kings and 7 suites, in a courtyard and tower type setting. Additional hotel features include a tropical outdoor swimming pool, large sundeck, gazebo and patio dining. The Holiday Inn is adjacent to Babe Zaharias golf course and 2 blocks from Central Mall. ... more   less 

Additional Information about Holiday Inn Port Arthur-Park Central

Address: 2929 Jimmy Johnson Blvd, Port Arthur, TX 77642-6301
Location: United States > Texas > Texas Gulf Coast > Port Arthur
Price Range: $106 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Port Arthur-Park Central 3*
Number of rooms: 164
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Also Known As:
Holiday Inn Port Arthur-Park Central Hotel Port Arthur
Port Arthur Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Port Arthur-Park Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“request inside room opening to courtyard”
 of 5 bubbles monteh374, 2 weeks ago | Read review
“Ask for a room with inside access.”
 of 5 bubbles jvirish, May 19, 2016 | Read review
“All good.The hotel is well designed.”
 of 5 bubbles shorthorns, Mar 23, 2016 | Read review
“Check your connectind door if your rooms one. Ours was unloced 3 of the 2 days we stayed here.”
 of 5 bubbles 539GARYE, Jul 8, 2015 | Read review
“don't get a room next to outside side door”
 of 5 bubbles 444shirleyp, Jun 13, 2015 | Read review
5 of 5
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