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Hampton Inn & Suites Port Arthur

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Hampton Inn & Suites Port Arthur
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221 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Seattle, Washington
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

The manager of this hotel gave my room away and then had the wonderful woman at the front desk apologizing etc. He was right there but never approached me to explain why he gave my room to someone else even though I had reserved that specific room weeks ago. He was a coward and a poor manager/leader and I will... More 

Review collected in partnership with Hampton

Helpful?
Thank Subidos
Level Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We spent two nights here and thoroughly enjoyed our stay. All staff are helpful to the max and very friendly. The room was excellent, king bed, chaise, frig and microwave. Can't say enough about the breakfast - lots of variety, ham one day and bacon the next. Fruit was excellent and fresh. Waffles and bagels toasted with eggs, meat and... More 

Helpful?
Thank Linda B
Tennessee
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at a lot of places, and have found a good one here in Port Arthur. The staff is friendly and helpful, the rooms are clean and comfortable, and it is convenient to the hospital and the main roads. They offer light snacks and complimentary drinks a couple of nights a week, which is very welcome. In addition, the... More 

Helpful?
Thank wallismx
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Friendly and helpful staff, clean rooms and common areas all updated. I stay here when hotel is available as it is consistently a great place to stay with Rancho Grande , a good casual restauarant, across the parking lot.

Helpful?
Thank Ona B
Port Arthur, Texas
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Very nice room bit to much if u get the one with the whirlpool tub cuz it doesn't work......very thin walls.....it's a OK hotel but I would not spend my money on it again till they get it fix thanks a billion

Review collected in partnership with Hampton

Helpful?
Thank Nikkieray
Azle, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This venue has the best customer service folks I have ever encountered. I travel quite a bit and stay in various big dollar hotels and overall I prefer this chain. At this particular location, Myra and Monica are the most attentive, caring and supportive people I have met yet. The fact that they not only remembered us from our most... More 

Review collected in partnership with Hampton

Helpful?
Thank Lee Ann R
Houston, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

My biggest complaint (and my colleagues) was lack of water pressure. Other than that it was just seemed the upkeep and cleanliness was not up to standard for Hampton/Hilton Hotels. Especially where the going rate is 20% higher than comparable hotels within a few blocks of this one.

Review collected in partnership with Hampton

Helpful?
Thank Howard L
Indianapolis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016

5 stars! I had a very pleasant stay at this hotel. The staff was over-the-top friendly and courteous. The 'taco night' social on Tuesday night was really nice. I'm not a fan of traveling for business, but my overall experience with this hotel was great!

Review collected in partnership with Hampton

Helpful?
1 Thank Kevin B
Orlando, Florida
1 review
1 of 5 stars Reviewed August 18, 2016

Housekeeping is terrible No need for the do not disturb sign they don't come around until 6pm anyway. If you need something you'll have to chase them down. They are easy to find on the lobby chatting all day.

Review collected in partnership with Hampton

Helpful?
Thank 215warrenw
Port Arthur, United States
1 review
4 of 5 stars Reviewed August 16, 2016

All the staff at the front desk were very respectful, helpful and friendly our entire stay. There was staff always on-site to refill items for breakfast. this is a very nice hotel to stay at and very close to the Sea Rim State Park.

Review collected in partnership with Hampton

Helpful?
Thank Jennifer E
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn and Suites Port Arthur hotel is close to big companies, including Valero, Chevron Phillips, and The Medical Center of Southeast Texas. It has a fitness center, outdoor pool, business center, and meeting room. Each hotel room and suite has a clean and fresh Hampton bed, free high-speed internet and WiFi, and 32-inch flat screen TV. Enjoy a full hot breakfast served complimentary daily. ... more   less 

Additional Information about Hampton Inn & Suites Port Arthur

Address: 7660 Memorial Blvd, Port Arthur, TX 77642-8055
Location: United States > Texas > Texas Gulf Coast > Port Arthur
Price Range: $106 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Port Arthur 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn And Suites Port Arthur
Hampton Inn & Suites Port Arthur Hotel Port Arthur
Hampton Inn Port Arthur
Port Arthur Hampton Inn
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