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The front desk was so nice and hospitable during check-in and checkout. I needed my folio updated and they were very quick to assist. One of the best staffs I've ever dealt with including business or other type of travel. Room was nice and comfy....More
This is a very nice hotel to come stay the beds are really soft as well as the pillows we stayed in a suite here where it had a sofa couch that also let out into a bed. The breakfast wasn't bad either apple juice...More
Management response:Responded March 27, 2017
Thank you for choosing our hotel for your family trip. I'm delighted to see that you found your stay to very enjoyable, from the soft beds and pillows to the apple juice. We pride ourselves on friendly, courteous staff and they will be delighted to...More
I understand when the area suffered Hurricane Harvey damage but why does Holliday Inn website let people book and confirm hotel stays when a hotel is closed? We booked a 2 night stay for a family funeral a week before flying in from Denver, CO....More
Thank Benjamin B
Response from Aireana A, General Manager at Holiday Inn Express Hotel & Suites Port ArthurResponded September 25, 2017
Good Morning Mr.Benjamin,
I want to apologize again for the inconvenience of your reservation not being honored during the aftermath of Hurricane Harvey, our computer systems went down on August 30 and at that time I contacted IHG to close out all reservation systems. Unfortunately,...More
I was here for 1 day for a Business Meeting and the property was clean and inviting. The staff was great as well as the Management. A smile on every face and always a welcoming attitude. The room was clean and smelled great. Comfy bed...More
Selected HIE after reviewing several hotels for an overnight stay for a family event. I am so glad I made this selection for my granddaughter and I. Lovely Lobby and conversation area as well as the breakfast area. We had a lg suite which was...More
$149 - $204 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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