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Holiday Inn Express Hotel & Suites Port Arthur

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Holiday Inn Express Hotel & Suites Port Arthur
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43 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm a budget traveler, I stayed here only because my family choose this place for our family reunion. The staff was very nice and helped me with a package I was expecting to receive at the hotel. No extra charge. They offered free hot breakfast, which was good. They have laundry facilities, a gym and a outside pool. It is... More 

Helpful?
Thank Crystal J
Tonya T, General Manager at Holiday Inn Express Hotel & Suites Port Arthur, responded to this review

Thank you for your recent stay and for taking the time to write a review. I am happy to read that you regarded our location to be good, our establishment to be clean and found our staff friendly and welcoming. On the other hand, I would like to sincerely apologize for the disappointments you had during your stay regarding the... More 

Shanghai, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2016

This is the hotel is pretty new and very clean in Port Arthur area. Very quiet at night. The complimentary breakfast is very good. The people working there are nice and friendly. If my friends come to the town, I will definitely recommend to stay this hotel.

Helpful?
Thank jt8938
Tonya T, General Manager at Holiday Inn Express Hotel & Suites Port Arthur, responded to this review

Thank you for such a lovely review! We appreciate your loyalty and feedback. I am pleased to read that you enjoyed every aspect of your accommodations and are excited to host your next visit or your friends visit to Port Arthur. Again, we thank you for your loyalty and hope to see you soon! Sincerely, Tonya Thomas, GM More 

Missouri City, Texas
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 18, 2016

Clean rooms nice kitchen area. Friendly staff when we checked in had cookies ready for us to snack on while we checked in. Restaurants are walking distance away and Target in same parking lot to pick up supplies.

Helpful?
1 Thank 05superduty
Tonya T, General Manager at Holiday Inn Express Hotel & Suites Port Arthur, responded to this review

Thank you for reviewing your recent stay with us. We appreciate your feedback and hope to see you again soon! Sincerely, Tonya Thomas, General Manager More 

Level Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 23, 2016 via mobile

Nice clean room. Bathroom is one area I really notice. Look for mold or mildew in shower. None here. Excellent comp breakfast. Many many choices. Rated average because I felt It was average value for money spent. $140.00 with tax is about $20.00 more than I pay at many Of their Other properties. Due flood in this area and,nearby LA,... More 

Helpful?
Thank Robert W
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Port Arthur, responded to this review

Dear Robert W, Thank you for taking the time to review our property. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of cleanliness, facilities and location of the hotel. It is great to hear that you were satisfied with your overall experience. We are highly... More 

Austin, Texas
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 29, 2015

We were set up as guests for a family event just down 365 in Port Neches. We had been here before and it was a good stay. I was shocked to find that the room were in had a walk in shower. The only thing missing was a hand held sprayer and vents in the bathroom in all hotels should... More 

Helpful?
1 Thank Sam S
Mobile, Alabama
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 8, 2015

I arrived early and was able to check in after only a 15 minute wait. Thanks to their business center, I was able to occupy that time view some documents that I needed. I instantly recognized the cleanliness of the room. I appreciated the mini fridge and microwave in the room. This allowed me to enjoy my leftovers from the... More 

Helpful?
Thank rchambliss91
Tonya T, General Manager at Holiday Inn Express Hotel & Suites Port Arthur, responded to this review

Thank you for taking time to review your recent stay here at the Holiday Inn Express- Port Arthur. I am pleased to hear that you enjoyed your overall stay! I apologize that our breakfast selections were not to your satisfaction and I want you to know that I will continue to work with my team to improve the quality of... More 

Beaumont, Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 26, 2015 via mobile

I was here for work. Rooms are clean and breakfast is good. There are cockies for free in the afternoon. Staff is kind. We had the possibility to work in the breakfast room also. There is a funny swimming pool and little fitness room.

Helpful?
Thank Lorenzo D
Tonya T, General Manager at Holiday Inn Express Hotel & Suites Port Arthur, responded to this review

Thank you for taking time to review your recent stay with us. We appreciate your feedback as this helps us recognize our strengths as well as our weaknesses. I am pleased that your overall stay was satisfactory and we hope to see you again in the future. Thank you, Tonya Thomas, General Manager More 

Friendswood, Texas
1 review
5 of 5 stars Reviewed July 16, 2015

Angela Gasper and her team at Holiday Inn have done a fabulous job on supporting my meetings at their Holiday Inn It is also very reasonable. At my recent meeting, Angela and her team went above and beyond and even made emergency trips for food. Great Job!

Helpful?
Thank Joyce B
Tonya T, General Manager at Holiday Inn Express Hotel & Suites Port Arthur, responded to this review

Joyce B, Thank you for your awesome review! We appreciate your comments and I will be sure to share them with the team. It was our pleasure to accommodate you and we look forward to hosting your next business meeting! Tonya Thomas, GM More 

Lake Jackson
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2015

This property is conveniently located near lots of eating establishments, mall and movie theatre entertainment. The room was spacious and beds comfortable. The AC worked as expected. We were pleasantly surprised to find the room cooled off prior to our arrival. Our room had two queen size beds, microwave and fridge. Bath items (soaps, lotions, shampoo, conditioner, shower cap and... More 

Helpful?
Thank nmcintyre32
Tonya T, General Manager at Holiday Inn Express Hotel & Suites Port Arthur, responded to this review

Thank you for your feedback on your recent stay. We are very pleased that you enjoyed your overall stay, especially our hospitality. We hope that we will continue to be your host hotel when visiting Port Arthur. Take care and thanks again. More 

2 reviews
5 of 5 stars Reviewed July 12, 2015 via mobile

This hotel is AMAZING I stayed here one other time with my fiancé and our 2 children (9 and 1) and it was great... •Conformable beds •Plenty of Room •Nice Hot Breakfast •Close to shopping •Very Friendly and Quiet Atmosphere •Very Clean All around it was a great place to stay with family...I will Def stay here next time we... More 

Helpful?
Thank Becky V
Tonya T, General Manager at Holiday Inn Express Hotel & Suites Port Arthur, responded to this review

Thank you so much for leaving such an awesome review! We appreciate your feedback as this motivates us to continue to deliver a memorable guest experience. We thank you for becoming a loyal guest and look forward to seeing you again! Thanks, Tonya Thomas, GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Management photos: Courtesy of the property manager

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Room/Suite (10)
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Business Center/Function Rooms (1)
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is designed for the business traveler, people that are attending events in our area and for anyone looking for a place that feels inviting. Our location, amenities and service is what will set us apart from everyone else. You will enjoy high quality rooms at a reasonable rate! Each room has a pillow top bed, microwaves, refrigerator and coffeemakers. We offer complementary hot breakfast every morning from 6am to 10am. Come experience what is truly a place you can feel right at home. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Port Arthur

Address: 3115 Central Mall Dr, Port Arthur, TX 77642-8040
Location: United States > Texas > Texas Gulf Coast > Port Arthur
Price Range: $113 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Port Arthur 2.5*
Number of rooms: 92
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Also Known As:
Holiday Inn Express Hotel And Suites Port Arthur
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