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BEST WESTERN PLUS Pleasanton Hotel

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41 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Everything seems new and the beds are comfy. The rooms are so cute and even the remote was freshly sanitized. Gym and pool are nice and aren't packed. Staff is so friendly. Nice little kitchen and shower head. There's a flatscreen and nice shower. I would definitely stay here again.

Helpful?
Thank Leticia C
PATTY A, Guest Relations Manager at BEST WESTERN PLUS Pleasanton Hotel, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking the... More 

Spring, Texas
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 14, 2016

I didn't expect much heading into Pleasanton. And while I knew new hotels were all around, I didn't expect to find this fantastic place. Exceptionally new. The parking was adequate with remarkable lighting. There would not be a concern for "someone in the shadows" for anyone arriving or departing after daylight hours. The lobby is beautifully adorned with a modern... More 

Helpful?
Thank Kim R
PATTY A, Guest Relations Manager at BEST WESTERN PLUS Pleasanton Hotel, responded to this review

We are driven by the motivation of giving our guests the best service there is to offer, and it gives us great joy to know that we have done a good job in attending to your needs. Thank you for choosing to stay with us, and sharing to us your positive experience regarding the appreciation you have for our reliable... More 

1 review
4 of 5 stars Reviewed June 8, 2016 via mobile

We had a very good stay. Everything was clean and the staff was friendly. The only problem we had was that the housekeeping staff came to our door three times in the morning to see if we had left. We were up and awake, just not quite ready to leave.

Helpful?
Thank Sara B
PATTY A, Guest Relations Manager at BEST WESTERN PLUS Pleasanton Hotel, responded to this review

I am so happy to learn that you enjoyed our hospitality, service and accommodations. I do apologize for the disturbance of your rest, and we appreciate that you have let us know about this inconvenience. We appreciate your high rating and are very glad that this annoyance didn't detract too much your overall experience with us. We are all looking... More 

Galveston
1 review
5 of 5 stars Reviewed May 13, 2016

This hotel is one if not the best hotel we have every stayed at. We travel a lot for our business and it is always nice to find a great hotel. Our stay here was one of our favorites and the breakfast is awesome.

Review collected in partnership with Best Western

Helpful?
Thank Victor G
PATTY A, Guest Relations Manager at BEST WESTERN PLUS Pleasanton Hotel, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Thank you again for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We... More 

Corpus Christi, Texas
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 14, 2016 via mobile

We travel frequently but this was our first experience with a Best Western. Indeed, probably the most comfortable king size bed ever! Wanted to take the bed home....lol. The property was very clean, well maintained, the breakfast was great and the staff exceptional!!! The front desk clerk, Nora, went way above and beyond to help us! Small town hospitality at... More 

Helpful?
Thank Cindy H
PATTY A, Guest Relations Manager at BEST WESTERN PLUS Pleasanton Hotel, responded to this review

Thank you for leaving your five star rating of our hotel.I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It is rewarding to hear... More 

Porter, Texas
1 review
1 of 5 stars Reviewed April 11, 2016

The first day I checked in the smoke alarm was making beeping noise so told front desk and they said they would fix it came back hrs later same problem told front desk the said maintenance don't come till th morning and I told them I have to listen to beeping noise all night they said they would give me... More 

Helpful?
Thank lindatjrn
Bastrop, United States
1 review
5 of 5 stars Reviewed March 31, 2016

The hotel is a non-smoking facility, so none of the rooms had that smoky smell. The rooms had thermostats in them so the A/C doesn't run constantly and freeze you to death. The walls were fairly thick so you don't hear your neighbors too much like some of the other hotels. Would definitely stay here again!

Review collected in partnership with Best Western

Helpful?
Thank Brandy P
PATTY A, Guest Relations Manager at BEST WESTERN PLUS Pleasanton Hotel, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience and enjoyed our policies non- smoking rooms .It means a lot to us that you've allowed us to be such an important part of your vacation and we thank you for sharing your five star experience! More 

Omaha
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 21, 2016

The hotel property itself is very nice...clean, quiet & with great beds. However the clerk @ check in was extremely rude...assigned me to a room that she knew has had problems w/ key. promised to fix or assign other room after housekeeping cleaned...neither happened!! So I had room with no key & had to have clerk use "master" key anytime... More 

Review collected in partnership with Best Western

Helpful?
Thank lf5252
PATTY A, Guest Relations Manager at BEST WESTERN PLUS Pleasanton Hotel, responded to this review

I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. I hope that you will consider staying with us again so that we can have another chance to provide... More 

austin, United States
1 review
5 of 5 stars Reviewed March 9, 2016

I had an amazing stay with a good breakfast. The beds were clean, nice, and comfortable. When you walk in the place looks nice and friendly. The associates were nice and friendly. It was a good price for the place. I will return soon for my business.

Review collected in partnership with Best Western

Helpful?
Thank Jose B
PATTY A, Guest Relations Manager at BEST WESTERN PLUS Pleasanton Hotel, responded to this review

Your five star review is greatly appreciated.t is so rewarding to hear that we were able to provide a comfortable and convenient experience .We look forward to seeing you again! More 

pleasanton, United States
1 review
5 of 5 stars Reviewed January 28, 2016

I was alone. I felt safe. The parking lot was well lit. The Hotel as well as the room was clean and quiet. Internet was fast. There were plenty of pillows for the bead. The staff was professional and friendly.

Review collected in partnership with Best Western

Helpful?
Thank Donna H
PATTY A, Guest Relations Manager at BEST WESTERN PLUS Pleasanton Hotel, responded to this review

I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is wonderful to hear of the great impression we made with our amenities and services. We are all looking forward to your next visit and hope it will be just as enjoyable. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Select this great Best Western hotel in Pleasanton, Texas and enjoy a host of convenient amenities at a great value while traveling. The BEST WESTERN PLUS Pleasanton Hotel is conveniently located with easy access to key area attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron and ironing board, coffee and tea maker and hairdryer. King size beds and other upgraded amenities are available in select rooms. Our friendly staff is ready to ensure a comfortable and memorable stay. Make a reservation today and save at this Pleasanton, Texas hotel! ... more   less 

Additional Information about BEST WESTERN PLUS Pleasanton Hotel

Address: 1917 W Oaklawn Drive, Pleasanton, TX 78064
Location: United States > Texas > Pleasanton
Price Range: $103 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Pleasanton Hotel 2.5*
Number of rooms: 59
Reservation Options:
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