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Comfort Inn & Suites Plano East

Traveler (40)
Room & Suite (45)
Dining (7)
About
Location
Cleanliness
Service
Value
Pack your bags and prepare for a Texas-sized vacation by booking with our Comfort Inn(R) hotel near the Plano Convention Center in Plano. Only a half mile away from the DART train station in Plano, this pet-friendly leisure hotel in Plano is perfect for guests visiting this beloved suburb, with downtown Dallas just 18 miles away. If you prefer to stay local, indulge in some retail therapy in over 100 stores at Allen Premium Outlets and visit other nearby attractions like: - Eisemann Center - Southfork Ranch - Dallas Galleria Mall - Hawaiian Falls Water Park - Firewheel Town Center. It's also easy to host your own event at one of the hotel's meeting rooms and ballrooms. After a busy day, you can relax in the gorgeous outdoor pool and whirlpool or enjoy the amenities at our smoke-free Plano hotel like: - Free breakfast - Free WiFi - Free weekday newspaper - Fitness center Room features include flat-screen HDTVs, coffee makers, desks, microwaves, refrigerators, kitchen facilities, sofa sleepers and living rooms. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Whether you're traveling for leisure or business, alone or with your kids, our Comfort Inn hotel offers accommodations for every type of travel. Plano hotels like ours are proud to offer hotel rooms to relax and unwind no matter what reason you travel. Book Now!
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Property amenities
Free Parking
Fitness Center with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
90Restaurantswithin 0.75 miles
12Attractionswithin 0.75 miles
Reviews & more
149Reviews
112Photos
1Q+A
32Room tips
Traveler rating
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  • 27
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
My husband and I stayed here for 4 days of hell! After charging our card 3 times for one night the so called manager Tiffany, not only refused to refund us for the extra charges but claimed we owed them money and after cussing out both myself and husband she then called the
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Response from ComfortInnSuitePlano, Hotel Manager at Comfort Inn & Suites Plano East
Responded Dec 17, 2018
Dear Valued Guest, Greetings from the Comfort Inn & Suites, ​Plano. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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I made arrangments to stay here for a week online, Since I have been a Choice Member I have always Pre-Paid and this was no exception, exept when I went to check in this time they said that nothing was pre-paid and that is where the problems with this hotel start. After I get
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Response from ComfortInnSuitePlano, Hotel Manager at Comfort Inn & Suites Plano East
Responded Nov 28, 2018
Dear Esteemed Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.
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The elevator broke in the evening. Fortunately we alr eww already had our luggage up to the room. Leaving this morning i had to carry the bags down. Breakfast was good, with protein. The room was clean. Beds were comfy. Their wasn't a channel guide in the room. Restaurants
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Response from ComfortInnSuitePlano, Hotel Manager at Comfort Inn & Suites Plano East
Responded Nov 28, 2018
Dear Guest, Thank you for the stay. We regret the inconvenience as per your observations. Guest satisfaction is one of our primary responsibilities and there has been a serious breach. We shall check and take corrective steps to avoid such things in future, Shall appreciate your understanding. Sincerely, Hotel Manager.
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I was a student who stayed for one night, as I flew out to NYC the next morning. The staff was so sweet, everything was clean, and everyone was very accommodating! Being a broke student I asked if they new of anywhere cheap to park my car while I was gone, and they told me I
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Response from ComfortInnSuitePlano, Hotel Manager at Comfort Inn & Suites Plano East
Responded Oct 4, 2018
Dear Guest, Greetings from the Comfort Inn & Suites,Plano It is indeed a pleasure when our valued guest share their stay experience positively Your generous indication of our performance will be a source of inspiration to our staff. It also encourages us to achieve higher standards of service. Goes without saying, your feedback will surely motivate the team to constantly strive for excellence. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Sincerely, Hotel Manager.
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It took a little time to get checked in, which I may have noticed more than usual because I had just driven over 900 miles that day. But my room was clean and comfortable, and the large festive gathering downstairs did not disturb my slumbers. Breakfast was good.
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Response from ComfortInnSuitePlano, Hotel Manager at Comfort Inn & Suites Plano East
Responded Oct 4, 2018
Hello Guest, Greetings from the Comfort Inn & Suites,Plano. Thanks for the mixed feedback with the positives as well as otherwise. We are continuously improving and will definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
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1234569
does it have a hot tub
It does not have a hot tub that I know of
1 vote
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"Central Expressway (Hwy. 75) is under construction so be prepared for occasional traffic slow-downs."
"Avoid until basic customer service is available."
"4th floor away from elevators was great."
"we were in room (suite) 205"
"Ask for a room with a view of the pool."
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1234567
PRICE RANGE
$66 - $97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites plano east hotel planoholiday inn express and suites plano eastholiday inn planoplano holiday inn
FORMERLY KNOWN AS
Holiday Inn Express & Suites Plano East
LOCATION
United StatesTexasPlano
NUMBER OF ROOMS
137
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