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Courtyard by Marriott Dallas Plano Parkway at Preston Road

Traveler (36)
Room & Suite (19)
Dining (10)

About

#18 of 52 hotels in Plano
Location
Cleanliness
Service
Value
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Find the comfort and convenience you desire at Courtyard by Marriott Dallas Plano Parkway at Preston Road, a hotel in Plano, Texas located ideally near Stonebriar Centre, Dr Pepper StarCenter and corporate offices in Dallas.
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Property amenities
Free parking
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Hotel links
Visit hotel website
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Location

Full view
37Car recommended
Grade: 37 out of 100
52Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
227Reviews
3Q+A
48Room tips
Traveler rating
  • 87
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  • 41
  • 9
  • 6
Time of year
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Popular mentions
Good service, nice room and quiet place. It was an enjoyable stay away from home. Nice Courtyard, picnic area and pool. Comfortable hammocks poolside. Clean fitness room. I was happy with service and stay.
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Response from ndwar, General Manager at Courtyard by Marriott Dallas Plano Parkway at Preston Road
Responded 1 week ago
duncan12424, Greetings! Thank you for choosing us! With many hotels in the area, we value our guests that remain Marriott loyal and continue to grow with us. We appreciate you more than you know :) T. Woolridge General Manager
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I can see by the other reviews that I am not the only one who had similar thoughts and I can see that the manager obviously cares based on commenting on all of the reviews. With that in mind though, it does seem fair to just call out that this isn't what you would expect from a
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Response from ndwar, General Manager at Courtyard by Marriott Dallas Plano Parkway at Preston Road
Responded 1 week ago
Terry J, Thank you for your feedback. When looking to purchase a home, we all want that brand new construction that was built in 2019. However, the reality is that sometimes many other aspects are more important to us such as location, convenience, school districts. If our neighborhood was a new development, our guests may express concerns with construction noises and road closures. We are only attempting to do our best with the things within our control. Although not the newest kid on the block, you will receive personalized memorable service and a clean product. We continue to update our spaces with new bedding, streaming TV, and fresh linens etc. The hairdryer's in hotels should no longer be mounted to a wall, as this is a fire hazard. The hairdryers are new and gives our guests the opportunity to move about the room without being stationed to a wall mounted hair dryer. I'm sure many will find this most convenient. We appreciate your feedback regarding the team and thank you for the opportunity to serve you. I hope that in the future you can explore any of our other 29 Marriott International brands to find the perfect lifestyle fit. T. Woolridge General Manager
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Conveniently located with 24-hour IHOP and Denny's nearby for late night snacks. Rooms are clean. Plenty of parking. Breakfast is not included in the rate but they have Starbucks coffee and some breakfast items.
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Enjoyed my stay at Courtyard by Marriot in Plano. It was a very nice stay and really can’t complain about anything I saw. Was on second floor, away from elevators & ice machine ... very quiet. My room was exceptionally clean, bathroom was spotless. I felt the room itself had a
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Response from ndwar, Assistant General Manager at Courtyard by Marriott Dallas Plano Parkway at Preston Road
Responded Mar 11, 2019
Thank you for your feedback. I see that by your rating we failed to meet your expectations despite your positive comments. I am currently working on getting more USB ports installed into the rooms as with modern technology these are now more important than actual outlets! Besides the USB ports what can myself and my team do to provide you a more desirable experience should you return back to Plano? Once again thank you for your feedback I have shared it with the team! Nick W.
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My wife and I recently travels to Plano for a medical appointment. We selected this hotel solely based on location. We would highly recommend this hotel and would definitely stay here again, even if it was not the closest. The facilities are extremely nice but it was the staff
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PRICE RANGE
$76 - $176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott dallas plano parkway at preston road hotel planocourtyard planoplano marriottplano courtyard
LOCATION
United StatesTexasPlano
NUMBER OF ROOMS
149
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