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Courtyard Dallas Plano Parkway at Preston Road

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#11 of 41 Hotels in Plano
Certificate of Excellence
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Courtyard Dallas Plano Parkway at Preston Road
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163 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This is the typical setup of Courtyards. Limited food service, but efficient and easy. Good selections. The rooms are nice and the bed is upgraded. It is near hospital and also near main roads, so it is an easy stay if that is important.

Helpful?
Thank Corbett C
1 review
5 of 5 stars Reviewed 2 days ago NEW

Zack, our front desk agent, is the "solution" guy. Bring him a problem or a minor issue, and he finds the solution, quickly and efficienttly. We love to stay here. My husband and i love the comfortable beds and other amenities.

Helpful?
Thank Evelyn J
Hampton, New Hampshire
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Last minute our plans to stay with family in town fell through but I wanted to be close to them so I booked a room at this location in Plano. Having read the reviews I knew the hotel was a bit old / dated. I felt like the weekend price of over $160 was not what I paid for but... More 

Helpful?
Thank Kristi J
Dallas, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We chose this Courtyard for family and friends who were flying in to celebrate a milestone birthday. The number of people staying and their needs were a moving target. Zack and some of the subsequent front desk people helped keep all the changes straight and did it professionally and with good humor. Everyone said that their rooms were very nice,... More 

Helpful?
Thank TXtraveler5829
Provo, Utah
Level Contributor
194 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There isn’t much to review here, other than to confirm that for business travel, this Marriott property is clean, efficiently managed, and my stay was quiet and uneventful. Would return if I have business in Plano.

Helpful?
Thank Jack H
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel is dated and not a clean as it could be. It could really use a makeover. The rooms were dirty and the sheets well used. Some simple work could make it better. Service at the bar and coffee shop was fine. We did not have coffee in our room. One staff member very helpful at check-in, the other... More 

Helpful?
Thank Thomas H
Missy A, General Manager at Courtyard Dallas Plano Parkway at Preston Road, responded to this review

Thank you for the feedback on your recent stay. I am sorry to hear that your stay was less than perfect. I can assure you that I am taking your comments to heart and will take action on all items. I do hope you will stay with us again in the future so you can see our true level of... More 

Texas
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

First time to stay here and will definitely stay again. Location is convenient and easy to find. Plenty of well lit parking. All rooms have a balcony/patio with chairs and table. Pool area is very nice for such a well priced hotel. The double queen room was nice and roomy. We liked the separated vanity area. Beds are soft but... More 

Helpful?
Thank texasshopr
Tempe, Arizona
1 review
4 of 5 stars Reviewed 4 weeks ago

The staff is awesome.. Zack - the supervisor - went out of his way to make our stay a comfortable one. The restaurant personnel were equally hospitable. I travel to Plano regularly, and will be staying here again!

Helpful?
Thank drh0des
Rogers, Arkansas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 22, 2016 via mobile

Great location with central location to all major Dallas malls. I did advance check-in with the Marriott app, so it was fast and convenient. Highly recommend and will stay here again. As a Courtyard, you're getting exactly what a Marriott Courtyard offers.

Helpful?
Thank Martha O
1 review
5 of 5 stars Reviewed August 22, 2016

This hotel never disappoints when I visit for business in the area. The staff is very friendly and courteous all the time. The breakfast is awesome and one of the things that I look forward to when I visit. The location is prime, near plenty of eatries if you don't want to dine in. The location of shopping is excellent... More 

Helpful?
Thank Emily H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Dallas Plano Parkway at Preston Road

Address: 4901 W Plano Pkwy, Plano, TX 75093-5312
Location: United States > Texas > Plano
Price Range: $82 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Plano Parkway at Preston Road 3*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Booking.com, Odigeo, Hotwire, Expedia, Travelocity, Priceline and TripOnline SA so you can book your Courtyard Dallas Plano Parkway at Preston Road reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Dallas Plano Parkway At Preston Road Hotel Plano
Courtyard Plano
Plano Marriott
Plano Courtyard
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