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Courtyard Dallas Plano Parkway at Preston Road

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#10 of 42 Hotels in Plano
Certificate of Excellence
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Courtyard Dallas Plano Parkway at Preston Road
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179 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Reviewed 1 week ago via mobile

Bring a classically trained Chef and matter Saucier' and working on the industry for over 25 years I've been able to develop a skill set that allows me to be able to tell the difference between good service, bad service, and excellent service. The Courtyard Marriott here in Plano has a staff that is a level above most. Joel has...

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Helpful?
Thank KIS C
San Francisco, California
Reviewed 3 weeks ago via mobile

We popped down to Dallas for a few days with my family at Christmas and needed our own space not far from where my sister lives is in Plano. BINGO. Courtyard in Plano off Parkway at Preston Road was perfect. Quiet, (maybe due to the holidays?) clean, modern, centrally located, and staffed by a friendly folks in housekeeping and at...

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Thank ImLivingMyDream
Port Washington NY
Reviewed 4 weeks ago

Got to this hotel a little before 8PM. Person at the front desk directed me to the cafe in the lobby. They made me really good quesadilla which I took to the room. Free wifi throughout hotel. Rooms clean with comfortable beds and standard bathrooms. Breakfast in same lobby cafe the next day was great and there were plenty of...

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Thank Bleifeld
Tulsa, Oklahoma
Reviewed 5 weeks ago via mobile

We stayed in this lovely hotel the night before surgery at Baylor Heart in Plano. The room was beautiful, Joel is exceptional at his job, everything was clean and we enjoyed our very short stay. Highly recommend. Very quiet, beautiful, and great price.

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Thank deborahbright
Reviewed December 4, 2016 via mobile

The overall experience was good up until Sunday morning when we found five long hairs in our supposedly clean shower. Although the property is relatively new and is obviously not maintained. After closer inspection we also found hair on the bathroom floor around the commode as well.

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Helpful?
Thank Jason S
Missy A, General Manager at Courtyard Dallas Plano Parkway at Preston Road, responded to this review

Thank you Jason S for taking the time to give us feedback on your stay. I apologize for your experience with us; I can assure you that your response will be shared with the team immediately. Our Courtyard Crew takes great pride in our rooms, as you can read from other TripAdvisor guests that have stayed with us. I can...

New York City, New York
Reviewed November 29, 2016

I booked the wrong dates for my stay and was missing a night when I arrived. Joel at the front desk was patient and extremely helpful. He found a room for me, and even got his superviser to help me get the best rate possible on all of my nights. Absolutely great customer service!!

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Thank Denice29
Dallas, Texas
Reviewed November 29, 2016

I visit the hotel at least once a month, and the last time I was there I left my so shoes in the room after check out I called back and Mr. Joel answered the phone went and got my sons shoes, called me back and brought them to me once he got off. I couldn't thank Courtyard Marriott enough...

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Thank berneoj99
Reviewed November 14, 2016

Hotel was older generation style but recently renovated Like the bistro style in the lobby where the food and drinks are all served at one locale. Staff was courteous Courtyard was a nice intimate feel with good landscaping

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1Thank Wade F
Dubai, United Arab Emirates
Reviewed November 12, 2016

when you book a courtyard you kind of know what to expect, but when you get much more it gives you a good feeling, the staff is amazing, the rooms are very good, always clean, for an early bird like me, having someone prepare a nice cup off coffee at 4 in the morning with a smile, it is says...

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Thank kazem g
Redding, CA
Reviewed November 11, 2016

Was traveling on business and wanted a place that was near a thoroughfare, but not really noisy. This place was great - reasonable price and great room. The bed was super comfortable and clean. Bathroom was clean, with adequate shower and toilet pressure, and a good amount of hot water. Towels were fluffy and clean too. There is free wifi...

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Helpful?
Thank cuhnayjun
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Dallas Plano Parkway at Preston Road

Address: 4901 W Plano Pkwy, Plano, TX 75093-5312
Location: United States > Texas > Plano
Price Range: $82 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Plano Parkway at Preston Road 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott Dallas Plano Parkway At Preston Road Hotel Plano
Courtyard Plano
Plano Courtyard
Plano Marriott
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Dallas Plano Parkway at Preston Road staff and other travelers.
3 questions
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Plano, Texas
2 months ago
Plano, Texas
2 months ago

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Questions? Get answers from Courtyard Dallas Plano Parkway at Preston Road staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Nice and clean rooms”
 of 5 bubbles berneoj99, Nov 29, 2016 | Read review
“Try to be on the second floor to avoid hearing the cars park”
 of 5 bubbles 996kazemg, Nov 12, 2016 | Read review
“ask for the side away from the parkway, for quieter rooms.”
 of 5 bubbles Grumpy_old_guy_ATL, Sep 29, 2016 | Read review
“We stay on the lower floor due to handicap issues. Very accomodating.”
 of 5 bubbles , Sep 25, 2016 | Read review
“Court Yard View is preferred!”
 of 5 bubbles jameshS3133GG, Aug 19, 2016 | Read review
5 of 5
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