We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Courtyard Dallas Plano Parkway at Preston Road

Show Prices
#11 of 42 Hotels in Plano
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Courtyard Dallas Plano Parkway at Preston Road
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

175 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 168: English reviews
Reviewed 3 days ago NEWvia mobile

The overall experience was good up until Sunday morning when we found five long hairs in our supposedly clean shower. Although the property is relatively new and is obviously not maintained. After closer inspection we also found hair on the bathroom floor around the commode as well.

 Report
Helpful?
Thank Jason S
Missy A, General Manager at Courtyard Dallas Plano Parkway at Preston Road, responded to this review

Thank you Jason S for taking the time to give us feedback on your stay. I apologize for your experience with us; I can assure you that your response will be shared with the team immediately. Our Courtyard Crew takes great pride in our rooms, as you can read from other TripAdvisor guests that have stayed with us. I can...

New York City, New York
Reviewed 1 week ago

I booked the wrong dates for my stay and was missing a night when I arrived. Joel at the front desk was patient and extremely helpful. He found a room for me, and even got his superviser to help me get the best rate possible on all of my nights. Absolutely great customer service!!

 Report
Helpful?
Thank Denice29
Dallas, Texas
Reviewed 1 week ago

I visit the hotel at least once a month, and the last time I was there I left my so shoes in the room after check out I called back and Mr. Joel answered the phone went and got my sons shoes, called me back and brought them to me once he got off. I couldn't thank Courtyard Marriott enough...

 Report
Helpful?
Thank berneoj99
Reviewed 3 weeks ago

Hotel was older generation style but recently renovated Like the bistro style in the lobby where the food and drinks are all served at one locale. Staff was courteous Courtyard was a nice intimate feel with good landscaping

 Report
Helpful?
1Thank Wade F
Dubai, United Arab Emirates
Reviewed 3 weeks ago

when you book a courtyard you kind of know what to expect, but when you get much more it gives you a good feeling, the staff is amazing, the rooms are very good, always clean, for an early bird like me, having someone prepare a nice cup off coffee at 4 in the morning with a smile, it is says...

 Report
Helpful?
Thank kazem g
Redding, CA
Reviewed 3 weeks ago

Was traveling on business and wanted a place that was near a thoroughfare, but not really noisy. This place was great - reasonable price and great room. The bed was super comfortable and clean. Bathroom was clean, with adequate shower and toilet pressure, and a good amount of hot water. Towels were fluffy and clean too. There is free wifi...

 Report
Helpful?
Thank cuhnayjun
Hot Springs Village, Arkansas
Reviewed October 21, 2016 via mobile

We were in town meeting friends and found this hotel to be perfect! Great location, attentive and friendly staff and very affordable. While the location's what drew us to the hotel, location and economy were what we enjoyed along with the very clean and quiet room. We loved the hotel and will be back!

 Report
Helpful?
Thank Curt D
Reviewed October 20, 2016 via mobile

Shaz is the greatest! Enjoyed the evening. Excellent service. Shaz made us feel so comfortable and at home---except we aren't treated quite that good! He is an asset to a the Bistro and Marriott because he is engaging, sincere, knowledge, and fun. Absolutely a relaxed time!

 Report
Helpful?
Thank Judie L
Reviewed October 20, 2016 via mobile

Zack is reason enough to stay at this hotel! But besides him, From check in with Hunter who went above and beyond to make me feel welcome to every little detail Zack helped with I am amazed by their genuine hospitality and care for people. If I am EVER am anywhere in Texas I would make the drive to stay...

 Report
Helpful?
Thank courtneyb03
Reviewed October 12, 2016 via mobile

Was there for a competition at the Dr Pepper Plano rink. A little hard to get in and out of due to construction. Great gym, no jacuzzi though! Or I couldn't find it...breakfast was ok, but with the good options around the corner there's some cheaper finds. The room was great though, no complaints

 Report
Helpful?
Thank Kevin W
Questions? Get answers from hotel staff and past guests. Ask a question

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (23)
Viewed
Bathroom (6)
Viewed
Room/Suite (5)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (2)
Viewed
Room/Suite (14)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (5)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Plano hotels
7.0 mi away
Hampton Inn & Suites Dallas / Plano-East
0.2 mi away
Fairfield Inn & Suites Dallas Plano
0.2 mi away
La Quinta Inn & Suites Dallas Plano West
Show Prices
Show Prices
Show Prices
0.4 mi away
Homewood Suites by Hilton North Dallas-Plano
0.2 mi away
Comfort Inn Near Plano Medical Center
2.6 mi away
Hyatt Place Dallas/Plano
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Dallas Plano Parkway at Preston Road

Address: 4901 W Plano Pkwy, Plano, TX 75093-5312
Location: United States > Texas > Plano
Price Range: $82 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Plano Parkway at Preston Road 3*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotels.com, Priceline, Travelocity and Odigeo so you can book your Courtyard Dallas Plano Parkway at Preston Road reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Dallas Plano Parkway At Preston Road Hotel Plano
Courtyard Plano
Plano Marriott
Plano Courtyard
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Courtyard Dallas Plano Parkway at Preston Road staff and other travelers.
2 questions
Ask a question
Plano, Texas
1 month ago
Plano, Texas
1 month ago

See all questions (2)

Questions? Get answers from Courtyard Dallas Plano Parkway at Preston Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Nice and clean rooms”
 of 5 bubbles berneoj99, 1 week ago | Read review
“Try to be on the second floor to avoid hearing the cars park”
 of 5 bubbles 996kazemg, 3 weeks ago | Read review
“ask for the side away from the parkway, for quieter rooms.”
 of 5 bubbles Grumpy_old_guy_ATL, Sep 29, 2016 | Read review
“We stay on the lower floor due to handicap issues. Very accomodating.”
 of 5 bubbles , Sep 25, 2016 | Read review
“Court Yard View is preferred!”
 of 5 bubbles jameshS3133GG, Aug 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay