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Courtyard Dallas Plano Parkway at Preston Road

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#12 of 39 Hotels in Plano
Certificate of Excellence
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Courtyard Dallas Plano Parkway at Preston Road
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155 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Rogers, Arkansas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great location with central location to all major Dallas malls. I did advance check-in with the Marriott app, so it was fast and convenient. Highly recommend and will stay here again. As a Courtyard, you're getting exactly what a Marriott Courtyard offers.

Helpful?
Thank Martha O
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel never disappoints when I visit for business in the area. The staff is very friendly and courteous all the time. The breakfast is awesome and one of the things that I look forward to when I visit. The location is prime, near plenty of eatries if you don't want to dine in. The location of shopping is excellent... More 

Helpful?
Thank Emily H
Chicago, Illinois
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here last weekend and now this weekend during the relocation process. Great staff, friendly, helpful, etc. Face it I have over 1200 stays at Marriott hotels, I have stayed at better, and worse, more expensive and less expensive. As long as the room is clean and the facilities ALL work properly I am pleased. What separates hotels from one... More 

Helpful?
Thank James H
Rockford, United States
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 19, 2016

We stayed at this motel as part of a family block of rooms for a memorial service. We did receive a discounted rate which made it a very high value location for us. The rooms were reasonably decorated and very clean, but overall the motel gave an impression of being an older facility. The outdoor pool was very nice and... More 

Helpful?
Thank David H
NEWYORK, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 18, 2016

This property has everything you need for a business trip, its centrally located with major restaurants and bank around the corner. The place was quiet, the bed and the pillows were comfortable, service was superlative, Zack was jack of all, very polite and courteous, and accommodated all my requests, even made coffee too. Overall a very pleasant experience and would... More 

Helpful?
Thank Robin V
Santa Fe, NM
Level Contributor
91 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed July 6, 2016

OK, I’ll admit it, I’m hooked on in-room safes. I don’t like to carry around my iPad and my big wallet and my cameras during the day. I also don’t like to leave them “unguarded” in the room. It’s not that I don’t trust hotel employees, but, as they say, things happen. I just don’t want them to happen to... More 

Helpful?
Thank SantaFeB
Missy A, General Manager at Courtyard Dallas Plano Parkway at Preston Road, responded to this review

Thank you for the feedback SantaFeB. I appreciate the suggestion of in-room safes. I will definitely look into pricing during our next renovation. Until that point, please be aware that we do have safes available at the front desk for your convenience. I am happy to hear that you enjoyed your room, especially our upgraded high-speed internet. Our business travelers... More 

Spring, Texas
Level Contributor
14 reviews
5 hotel reviews
4 of 5 stars Reviewed June 29, 2016

We stayed here due to an emergency in the family. Was quoted a hospital rate and appreciated it. Stayed here 3 days. Got a handicapped room, and it was very spacious. The AC worked like champ. There was some kind of soccer tourney in town, and there were a bunch of teenagers running around. They kept the noise down. Finally.... More 

Helpful?
Thank robert k
Los Angeles, California
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 27, 2016

I went for a business trip and stayed in this hotel. From the moment I went to the hotel until I checked out it was a great experience. The hotel staff was very friendly and attended to all details. The free breakfast was much more better than what's provided in other hotels. Very clean and quiet rooms. There were plenty... More 

Helpful?
Thank Tuan S
Bluffton, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2016

The employees at this hotel really care about their guests. I was on a business trip and they were totally awesome. Eric and Zack at front desk.....love them. There was not one person on staff that was not genuine. They all deserve kudos !!!!!!

Helpful?
Thank Dale S
Pt. Pleasant, NJ
Level Contributor
92 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed June 15, 2016

It had been about 2 years since my last stay at the Courtyard. My corporate rate is very inexpensive and includes breakfast. I was thrilled to be able to check in quite early and was given an excellent welcome as a Platinum member. In fact, every single staff member from the front desk to the breakfast workers to housekeeping was... More 

Helpful?
Thank jtwiz
Missy A, General Manager at Courtyard Dallas Plano Parkway at Preston Road, responded to this review

Welcome Back! I am pleased to hear that every department made a positive impact on you! We really try to reach each guest, each day, each stay! And yes, we are in a great location for eating, shopping, and exercising. Unfortunately, we failed you on our product. Thank you for the feedback on your room. Our Chief Engineer has already... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Dallas Plano Parkway at Preston Road

Address: 4901 W Plano Pkwy, Plano, TX 75093-5312
Location: United States > Texas > Plano
Price Range: $82 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Plano Parkway at Preston Road 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Dallas Plano Parkway At Preston Road Hotel Plano
Courtyard Plano
Plano Courtyard
Plano Marriott
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