NYLO Dallas Plano Hotel, Tapestry Collection by Hilton
861 reviews
#22 of 53 Hotels in Plano
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Room & Suite (43)
Dining (26)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NYLO Dallas Plano Hotel, Tapestry Collection by Hilton
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#22 of 53 hotels in Plano
Location
Cleanliness
Service
Value
Renovated in June 2020, NYLO Dallas Plano Hotel, Tapestry Collection by Hilton--the original NYLO hotel--blends signature urban, industrial design with classic Texas comfort to provide an unmatched and highly social hotel experience. Business and Leisure travelers alike will enjoy chic loft-style accommodations, our signature LOFT Restaurant & Bar, a heated outdoor pool, a state of the art gym, and 1,800 square feet of meeting and event space. In response to COVID-19, food & beverage service is currently suspended until further notice.
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Room & Suite (43)43
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English
Location
Full view
63Somewhat walkable
Grade: 63 out of 100
35Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
8201 Preston Rd, Plano, TX 75024-2308
Getting there
Rental CarsSee rental cars from $26/day
861Reviews3Q+A100Room tips
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Popular mentions
I travel a lot for work and stay all over and I must stay my first stay here and I had a wonderful experience here.Brian at the front desk was so inviting and welcoming. My room was beautiful!! It was very clean , quite and comfortable. They didn’t have a fridge in the room so they brought one up which was amazing for my stay. Everything about the stay was great! I will definitely be coming back.
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Date of stay: July 2020Trip type: Traveled on business
Helpful
I really like this very different hotel. Nice staff, nice but different rooms. Good food available and it seems every few months something new is built nearby to explore. Ample parking and very clean hotel.
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Date of stay: August 2020Trip type: Traveled on business
Helpful
Opted for this hotel for our wedding weekend and we have 0 regrets. We specifically requested a large suite with plenty of mirrors to accommodate my bridesmaids and they exceeded all expectations! The suite was so spacious to get ready in, and my husband and I were more than comfortable the entire weekend. We were especially grateful to housekeeping and the front desk for fulfilling every little request we made that weekend. Would happily stay again.
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Date of stay: August 2020
Helpful
Responded Aug 14, 2020
Thank you lorendipity! It's great to hear that you loved your stay at NYLO! We are grateful for making us part of such a special occasion in your life. It's always a pleasure to hear when our guests enjoy our hotel's amazing atmosphere, service and amenities, and even better when they experience our warm, friendly service. We look forward to your return. Our staff is always ready to make every guest feel welcome, so please be sure to share with any of us how we can make your next stay even more special. Sincerely, Luis Aguilar
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My wife and I stayed in Room 330 July 17 - 19, 2020. I was told that this hotel had been a small boutique hotel that was bought by the Hilton chain. Hilton decided to remodel for a European look, and they succeeded! The place now has all the warmth and atmosphere of an East European gulag. From my bed, I could look at the ceiling over our bathroom and see the P-trap from the commode in the room above us. There were bundles of insulated wires festooning the ceilings of the hallways along with the air conditioning ducts.The walls were bare concrete with splotches such as you might see where bullet holes were patched. Our room was equipped with a mini-fridge all by itself on the floor against the bare wall across from the bed. It was accessed by getting on your knees, and it was useful to hang my clothes. To their credit, we saw no vermin, but they would have felt right at home there. The one bright spot was Purmela from housekeeping who went out of her way to give us a cheery greeting and to see to our needs. She deserves congratulations and a better physical environment than NYLO!…
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Date of stay: July 2020
Value
Cleanliness
Service
Room Tip: Go to one of the other nearby hotels.
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Helpful
Responded Jul 28, 2020
Thank you so much for your recent stay and review of our hotel. We are disappointed to hear you did not fully enjoy our modern design. We're delighted to be an industrial-chic alternative option for loyal Hilton Honors members but also understand the loft-style guestroom isn't for everyone. Thank you for staying with us and we have shared your positive note with our housekeeping management team.
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I've lived in a loft before, so I appreciate the style. When done right. NYLO Plano completely misses the point. Rooms are tiny, stark, cold and literally leave guests feeling like they are in a jail cell (or shabby dorm room at best). Furnishings in official hotel images -- namely lights -- do not exist. Our room (a standard King) was atrocious. Bare concrete walls (almost no art), a window shade that wouldn't even raise, A/C that didn't allow the very common feature of fan "on" (as opposed to auto only, which causes stop/starts of the loud unit all day and night). Our room was so close to Preston Road that we heard traffic full-time, especially the constant revving of motorcycles. We're HH Gold, so you'd think we would at least be given a better location for room, but nope. People do give this property high marks, so we're an exception. We're in our 40s though and this is more of a 20s crowd it seems. Perhaps young people appreciate the pool enough (it looked decent) and the location suits them. It seems like lots of staycationers (which would explain the wristband requirement at the pool - something I've never encountered). High notes: location is VERY convenient, prices was very low, bed was great, staff was overall quite nice. COVID-19 notes: housekeeping upon request only, breakfast wasn't the hot breakfast as promised, but a granola bar, apple and some yogurt. Hotel has good signage noting precautions, but staff is too timid to enforce when needed.…
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Date of stay: July 2020
Rooms
Location
Service
Room Tip: East-facing (Preston Road) rooms have considerable road noise at all times
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Helpful
Responded Jul 28, 2020
Thank you so much for your review regarding your recent stay. We appreciate you as a loyal Hilton Honors Gold member and always value your feedback. Our hotel's design is certainly different than what you've likely experienced from other hotels in the Hilton portfolio. The modern loft-style guestrooms add a unique element and we're thankful you stayed with us. We do pride ourselves on the hotel's design and convenient Plano/Frisco location. While we'd love to have the opportunity to have you stay with us again but we'd also gladly assist in finding another Hilton property nearby, just let us know how we can assist. Thank you again for visiting and publishing your review.
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PRICE RANGE
$91 - $181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nylo plano at legacy hotel plano, nylo hotel plano
LOCATION
United StatesTexasPlano
NUMBER OF ROOMS
176
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Claim Your Listing Frequently Asked Questions about NYLO Dallas Plano Hotel, Tapestry Collection by Hilton
Which popular attractions are close to NYLO Dallas Plano Hotel, Tapestry Collection by Hilton?
Nearby attractions include Escape Hunt Dallas (0.2 miles), North Texas Escape Rooms Plano (0.2 miles), and Cheeky Monkeys (0.2 miles).
What are some of the property amenities at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton?
Yes, free parking is available to guests.
What are some restaurants close to NYLO Dallas Plano Hotel, Tapestry Collection by Hilton?
Conveniently located restaurants include Grub Burger Bar, Holy Grail Pub, and Modmarket.
Are there opportunities to exercise at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to NYLO Dallas Plano Hotel, Tapestry Collection by Hilton?
Many travelers enjoy visiting Historic Downtown Plano (7.7 miles).
Is NYLO Dallas Plano Hotel, Tapestry Collection by Hilton accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.