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All reviews front desk operations manager great hotel breakfast staff comfortable hotel the breakfast area full kitchen nice area visiting family free breakfast shuttle service frisco appliances dishwasher texas pet
We just spent one night at the Staybridge Suites Plano-Frisco and was impressed with this business hotel for its quality and value. Hotel has 2 huge elevators and the breakfast/evening social area is just off the check-in desk/lobby area.
We were told that all rooms...More
Our first stay at Plano Staybridge was Sat 10/06/2018 as a 20K reward night. Like all Staybridges, this property is a cut above most hotels and we happily recommend it.
Check in was friendly and professional in their attractive lobby. Two clean elevators take you...More
Beautiful hotel with clean, well maintained rooms. Front desk in the morning (Mange?) and in the evening (Person by the name of Andy I think?) were both very accommodating and extremely helpful during the stay. Overall a very positive experience.More
Date of stay: August 2018
Thank Meghan C
Response from Sandeep D, Front Office Manager at Staybridge Suites Plano FriscoResponded August 20, 2018
Thank you so much for taking the time to tell us about your stay. We value your opinion and do our very best to provide you with great customer service. We are delighted to hear that we met and or exceeded your expectations during your...More
The facility is what you would expect from a staybridge, the staff is not. The only time anyone took the time to be pleasant was when we checked in. After that not a word. No greetings as we walked in and out. Not an excuse...More
Very spacious room in a quiet area (as long as you get a room away from the road and the bar across the parking lot). Indifferent customer service at the front desk. Made to wait ages while she struggled with the system. Thin walls and...More
Date of stay: June 2018
Response from Sandeep D, Manager at Staybridge Suites Plano FriscoResponded June 15, 2018
Thank you for staying with us and we appreciate that you took the time to tell us about your stay. Your feedback is important to us and will be used to better our service to you and future guests. Here at the Staybridge we always...More