We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Staybridge Suites Plano - Richardson Area

325 reviews
#18 of 48 Hotels in Plano
Save
Traveler (39)
Room & Suite (24)
Dining (2)
Overview
  • Excellent72%
  • Very good17%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
“central market”(30 reviews)
“front desk”(47 reviews)
“indoor pool”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Suites
3.0 Star Hotel
All hotel details
Offers from Staybridge Suites Plano - Richardson Area
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (325)Write a Review
There are newer reviews for Staybridge Suites Plano - Richardson Area
See the most recent reviews
Filter reviews
316 results
Traveler rating
224
55
26
6
5
Traveler type
Time of year
LanguageEnglish
More languages
224
55
26
6
5
Show reviews that mention
All reviewscentral marketfront deskindoor poolbasketball courtbedroom suitefree dinnerthree nightsbreakfast buffethot tubgreat staycoffee makerexercise roombusiness tripeasy accessstaff was very friendlykimdishwasher
FilterEnglish
Updating list...
21 - 25 of 316 reviews
Reviewed October 19, 2016

We had a great stay here last time but we were unlucky in that the initial room we were put in on this trip was so noisy that we were unable to sleep. We asked if we could be moved somewhere quieter in the hotel...More

Thank Jean H
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded October 21, 2016

Thank you for your review. We apologize about your room and we are glad that we could move you to a more quiet room. Please come visit us again soon!

Reviewed October 12, 2016 via mobile

Floor was not vacuumed, lots of hair in the dresser drawers that I cleaned myself. The shower water pressure was poor. The whole room had a funky odor to it. Fortunately the bed was clean and comfortable.

Thank JoeDaddy62
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded October 14, 2016

Thank you for your review and bringing this to our attention . Management has been notified and certain steps will be taken to ensure that this will not happen again . We apologize about and we look forward to welcoming you back at our Hotel.

Reviewed October 4, 2016

We booked a 2-bedroom suite almost one year before our stay, and were very pleased with what we found when we arrived! Pro's: Very clean rooms with comfortable beds, clean restrooms, stocked kitchen in the suite, comfortable living room area, beautiful indoor pool area, clean...More

Thank CaribbeanJunkie816
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded October 10, 2016

Thank you for the awesome and detailed review! We appreciate your business and we are glad that you had a comfortable stay with us. We look forward to welcoming you back at our Hotel soon.

Reviewed October 1, 2016

Older property, needs updating. Couch in room badly broken down. Had to use pillows for support to sit. Had to leave notes for housekeeper for them to do stuff. These were everyday tasks. Evening meal was nice Monday-Wednesday. Breakfast was ok but served its purpose....More

Thank Lizbeth123
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded October 3, 2016

Thank you for your review. On behalf our Staff and management we want to apologize. Management has been notified and necessary steps are being taken to ensure that the issues you faced do not happen again. We apologize again for any inconvenience caused during you...More

Reviewed September 8, 2016

I stayed here for about a week for work. They had complimentary dinner/drinks for 3 of the nights I was there, which I appreciated. The hotel was very clean. This hotel is on the outskirts of Plano, almost in Richardson, so just be aware of...More

Thank gecko831
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded September 19, 2016

Thank you for your recent stay and we appreciate the time you took to write this review. We are glad that you could join us for the evening reception during your stay and we look forward to seeing you back at our Hotel soon!

View more reviews
PreviousNext
13456764
About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Free Parking
Restaurant
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Free Parking
Breakfast Available
Conference Facilities
Things to do
Fitness Center with Gym / Workout Room
Hot Tub
Pool
Restaurant
Heated pool
Indoor pool
Details
Price range
$99 - $162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Plano
#8 Business Hotel in Plano
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
$99 - $162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Plano
#8 Business Hotel in Plano
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveler (39)
Room & Suite (24)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Latanya B
January 31, 2018|
AnswerShow all 3 answers
Response from Jason M | Reviewed this property |
I agree with both of them. I would also become a member of IHG® Rewards because you will get a LOT of points for staying there for one month. There’s points can then be used for free nights.
0
Votes
PatrickErvin
January 6, 2018|
AnswerShow all 2 answers
Response from Kurt W | Reviewed this property |
Probably. New hotel and furniture.
0
Votes
PreviousNext
12
Room Tips
"Premier Priority Club Member, top floors away from elevator"
Read review
"Third floor had no noise problems in this four floor location"
Read review
"The two bedroom unit has one room with two full-size beds, one room with a king size bed, and a living room..."
Read review
"any side of the hotel is ok for peace and quiet. and any floor is ok"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing