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Homewood Suites by Hilton Plano-Richardson

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#3 of 39 Hotels in Plano
Certificate of Excellence
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470 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Centennial, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015

I truly enjoyed my stay at the Homewood Suites - Plano-Richardson, Texas. The entire environment was classy, well kept and the Front Desk staff was superb. Every person on staff was trained for Customer Service and it showed. I cannot say enough about how pleasant the entire experience was for me. My business colleagues also commented how different this Homewood... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Dennis M
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

What fantastic comments! Many thanks for the outstanding feedback, and we appreciate you choosing our hotel. I'm delighted to see you enjoyed a comfortable stay with us, and especially that my team was warm and welcoming. I've forwarded your comments to them as I know everyone will enjoy reading them. Thank you again, and we hope to welcome you back... More 

Fort Wayne
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 14, 2015

I called two times previous to my arrival for handicap room location request. My request went unheard. I was there for 11 days and could barely get through the building. I do not plan to go back in the future due to this reason.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank M S
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Thank you very much for your feedback, and on behalf of my team, I apologize your stay with us was not a memorable one. I've forwarded your comments to everyone for their review, and to ensure we can prevent further issues in the future. We realize you have a choice of hotels in the area, and value your business; should... More 

Galveston, Texas
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 8, 2015

My nieces wedding party booked rooms Friday and Saturday for Saturday afternoon wedding. My family booked also and so did lots of other Aunts and Uncles and grandparents and such. We had a blast, the hotel took us to the nearby venue and picked us up afterwards, everyone so friendly especially Ryan who stepped out from the front-desk to perform... More 

Helpful?
Thank ArloAdolphs
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Many thanks for the wonderful review, and a belated congrats to your niece on her recent nuptials! So glad you and your family enjoyed your stay with us, and I'm delighted that we were able to be a part of such a special weekend. I'm glad our accommodations and amenities met everyone's needs, including our make-your-own waffles! Thank you again,... More 

Charlotte, NC, United States
1 review
5 of 5 stars Reviewed December 1, 2015

This hotel was great! Our room was clean and had no issues. The comp. internet was wonderful and was room\hotel was child-friendly. The staff was wonderful and the daily housekeeping was excellent. we really enjoyed the comp. breakfast & evening meal. I would absolutely stay here again.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Archie N
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Many thanks for the wonderful comments, and we so appreciate you choosing our hotel. I'm glad to see you and your family enjoyed a comfortable stay with us, and that our accommodations and amenities - including the complimentary meals! - all met your needs. I'm especially pleased you would stay with us again, as we want all of our guests... More 

Plano/Richardson, United States
1 review
5 of 5 stars Reviewed November 24, 2015

Perfect for our family! Seperate rooms was a plus for us because we have twin infants and we able to allow the rest of the family to not be bothered. The kitchen was a great help with all the kids. The two bathrooms was also helpful !

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Liz M
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

So glad to see you and your family enjoyed a comfortable stay with us, and we appreciate you choosing our hotel. I know how challenging traveling with infants - twins! - can be, and I'm delighted that our accommodations and amenities met everyone's needs. It's our pleasure having you as our guest, and we hope to welcome you back soon!... More 

United States
1 review
4 of 5 stars Reviewed November 24, 2015

Very nice, rooms spacious and comfortable. Elevator in bad location. Highly recommend place to stay in Plano, TX. Easy parking, easy access from the George Bush turnpike. If you like watching TV, the selections of channels are very slim.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Scott S
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Many thanks for the great comments, and we appreciate you choosing our hotel. Glad to see your stay with us was a good one, and that our accommodations and amenities met your needs. I'm especially pleased you would recommend us to others, as we want all of our guests to feel right at home. Thank you again, and we hope... More 

Dhaka City, Bangladesh
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 18, 2015

We stayed here for the second time and really enjoyed the stay. Hotel staff's are really good. Shuttle service and wifi connections are really good. We asked for late check out and they provided extra 2 more hour instantly.

Helpful?
Thank Shaankibria
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

What great comments! Many thanks for the review, and we appreciate you continuing to choose our hotel when in the Plano area. So glad to see both of your stays with us have been good ones, and that my team was warm and welcoming. I'm pleased to see we were able to accommodate your request for a late checkout, and... More 

Houston, Texas
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 14, 2015

Stayed here for the weekend. Enjoyed the complimentary breakfast. The eggs were cooked to perfection, definitely better than your average buffet. The fire alarm did go off during the night. It happened when a guest burned food in their room and causing the smoke alarm to go off. The hotel offer either Hilton Honors points or a free night's stay... More 

Helpful?
Thank Liz T
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

What a wonderful review! many thanks for the great feedback, and we appreciate you choosing our hotel. Glad to see your stay with us was, overall, a good one, and that our accommodations and amenities - including the eggs at breakfast! - met your needs. I do apologize for any inconvenience with the fire alarm, but I'm glad my team... More 

Richardson, United States
1 review
5 of 5 stars Reviewed November 12, 2015

I always stay here during my trips to Dallas. Staff is excellent as is the complimentary breakfast and evening social. Any time I've had a problem, they fix it immediately. Would definitely recommend.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Shawn Michelle H
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

What a great review! Many thanks for the kind words, and we appreciate you continuing to choose our hotel when visiting the Dallas area! Glad to see your stays with us have been good ones, and I'm especially pleased that my team is warm and welcoming, as we want everyone to feel right at home. Thanks so much again, and... More 

Stillwater, United States
1 review
5 of 5 stars Reviewed November 5, 2015

The hotel is in a very accessible location, easy in and out. The staff was super helpful, great breakfast and evening reception. The hotel is new feeling and was very cleanNo complaints, highly recommended, and will be back if in the area.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Daniel H
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Thank you very much for the wonderful comments, and we appreciate you choosing our hotel. Glad to see your stay with us was a good one, and that our accommodations and amenities met your needs. I am especially pleased that everyone was warm and welcoming, as we want our guests to feel right at home. Thanks again, and we hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Homewood Suites by Hilton Plano/Richardson is an all-suite property conveniently located in the Plano Technology Crossroads area. 108 suites, including 24 two-bedroom suites, the Homewood Suites features fully-equipped kitchens, LCD HD TVs with premium channels, Herman Miller desk chairs, Neutrogena bath products, granite countertops, rich wood accents, property-wide complimentary high-speed internet access, laundry facility, business center, event space accommodating up to 60 guests, Fitness Center, and outdoor Sports Court, pool and spa. ... more   less 

Additional Information about Homewood Suites by Hilton Plano-Richardson

Address: 2601 E President George Bush Hwy, (NE Corner of Jupiter Rd Intersection), Plano, TX 75074-8335
Location: United States > Texas > Plano
Price Range: $121 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Plano-Richardson 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Plano-Richardson Hotel Plano
Homewood Suites Plano
Homewood Plano
Plano Homewood Suites
Hotel Style:
#1 Family Hotel in Plano
#1 Romantic Hotel in Plano
#1 Business Hotel in Plano
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