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Homewood Suites by Hilton Plano-Richardson

#3 of 39 Hotels in Plano
Certificate of Excellence
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2601 E Pres. George Bush Highway, (NE Corner of Jupiter Rd Intersection), Plano, TX 75074
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1 room 1 adult
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Homewood Suites by Hilton Plano-Richardson
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398 Reviews from our TripAdvisor Community

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San Diego, California, United States
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is very comfy and convenient. We had a room on the first floor and it had everything we needed. A fridge, microwave, two TVs, nice view outside, blackout curtains, outlets everywhere so you can charge your appliances and it was close to the business center, gym and most importantly, complimentary breakfast. ...Mmm. Breakfast. The breakfast was consistently stocked... More 

Helpful?
1 Thank WBandoy
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Wow - what a fantastic review! Welcome to Texas, and we're delighted you enjoyed a relaxing stay with us - and especially, that you enjoyed breakfast! (we're big fans of the make-your-own waffles, too!) I'm delighted our accommodations, amenities and hospitality were up to expectations, and should you need lodging in the area again, we'll look forward to welcoming you... More 

Dallas, Texas
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We've stayed here twice during our relocation to Dallas. It was close to work, priced right, and the amenities were outstanding. The complimentary breakfast excellent. We had a couple of run ins with grumpy kitchen staff, and the last bed mattress was wearing thin (literally) by our 3rd or 4th night.

Helpful?
Thank Nofridays
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Many thanks for reviewing your stay, and we so appreciate you continuing to choose our hotel as you relocate to the Plano area. While I'm glad to see that you and your family enjoyed a pleasant stay with us, I'm sorry to see we fell short in a few areas. I'll have my housekeeping check the mattress in your suite,... More 

Minneapolis
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is in the process of being renovated, but it looks as if they are nearly finished. My room was clean, the suite was just the right size and comfortable. there are not a lot of restaurants in the area, but they do have breakfast and an evening manager's reception which works if you don't want to wander out... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Dawn H
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Many thanks for the great comments, and welcome to our hotel. Glad our renovation activity didn't disrupt your stay, and I'm pleased you enjoyed a comfortable stay with us. I am especially glad you would choose to stay with us again, and appreciate you choosing our hotel! Thanks again, and we hope to see you soon! Sincerely, Jennifer Ross General... More 

Portland, Oregon
Level Contributor
231 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had to make a stop in DFW to see a customer on a recent trip to points further east. I booked the hotel for location only, and the Hilton points. When I arrived I was a little concerned about the neighborhood and wondered about the hotel. I was greeted with a huge smile and a warm welcome from James!... More 

Helpful?
Thank Grantman66
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

What a fantastic review, and welcome to our hotel! So glad to see you've enjoyed a comfortable stay with us, and that our accommodations and amenities have met your needs. I am especially pleased my team has been warm and welcoming - including James - as we want all of our guests to feel right at home. And so glad... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Can not say enough great things about our experience. From the front desk at check in to hanging out by the fire with the kids playing basketball, entire experience was fantastic! Everyone was so friendly and helpful, the hotel was super clean and had great amenities. Would be ideal for a big group to cook out at the grills while... More 

Helpful?
Thank Ashley M
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Wow! What fantastic comments! Many thanks for the kudos, and welcome to our hotel. We hope the volleyball tournament was a success, and we're glad we were able to be a part of a fun weekend. Glad to see our accommodations and amenities met everyone's needs. And I'm delighted to see that you enjoyed some time out by our fire... More 

Valley City, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Would recommend this facility to everyone needing a place to stay in the Frisco/Plano area! The facilities were fresh, clean and modern and we felt like we were at home. We were in a suite and it was perfect for the six of us in our group in the area for the NDSU Bison 5th consecutive FCS football championship game.... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lori J
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Wow - what fantastic comments! Many thanks for the great review, and welcome to our hotel! Very glad to see you all enjoyed your stay with us, and that our accommodations and amenities met your needs. I'm especially pleased you all felt right at home, as we want everyone to feel welcome at our hotel. And yes, we hope you... More 

Cypress, United States
1 review
5 of 5 stars Reviewed January 5, 2016

Unfortunately, our family had to travel to a funeral. The hotel was great. The suite layout worked out well for our less social and bathroom hogging adult daughter. We were rushed with evening pre-funeral viewing and early morning service. Not having to go out for meals was so convenient. The hot complementary dinner at the hotel was much, much more... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Cynthia B
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

First and foremost, my team and I send our condolences on your loss, and I'm sorry your visit to our hotel was under sad circumstances. I am glad to see that your family enjoyed a comfortable, quiet stay with us, and that our accommodations and amenities met your needs. I am especially glad you will continue to look for Homewood... More 

Austin, TX
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 2, 2016 via mobile

This hotel is under construction. The hammering starts at 9a everyday. There is nothing about the construction on Hilton's site, nothing posted at the hotel, and not informed at check-in. We have checked out early after very little sleep due to the construction (we arrived late last night). There is no manager on site to address issues. They are currently... More 

Helpful?
Thank dnftf
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Thank you very much for your feedback, and on behalf of my team, I apologize that your stay with us was not a memorable one. We have taken steps to resolve the issues you mentioned ASAP, and appreciate you bringing them to our attention. We understand you have a choice of hotels in the area, and want to retain your... More 

Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

Convenient,clean, great customer service. We have stayed here at least three times and always get the room next to the side door for convenient access in and out to our car without having to go thru the lobby. They have a nice pool area and breakfast area. Separated living and bedroom

Helpful?
Thank Takemeawaymiles
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Welcome back! Many thanks for the fantastic review, and we so appreciate you continuing to choose our hotel when visiting the area. Glad to see you again enjoyed a pleasant stay with us, and I hope you were able to try out our new outdoor seating area and fire pit - it's perfect for these cold winter nights! Thanks again,... More 

Centennial, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015

I truly enjoyed my stay at the Homewood Suites - Plano-Richardson, Texas. The entire environment was classy, well kept and the Front Desk staff was superb. Every person on staff was trained for Customer Service and it showed. I cannot say enough about how pleasant the entire experience was for me. My business colleagues also commented how different this Homewood... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Dennis M
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

What fantastic comments! Many thanks for the outstanding feedback, and we appreciate you choosing our hotel. I'm delighted to see you enjoyed a comfortable stay with us, and especially that my team was warm and welcoming. I've forwarded your comments to them as I know everyone will enjoy reading them. Thank you again, and we hope to welcome you back... More 

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