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Hampton Inn Plano/North Dallas

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Hampton Inn Plano\/North Dallas
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433 Reviews from our TripAdvisor Community

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Showing 430: English reviews
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Cheney, United States
Reviewed 4 days ago NEW

All was good except that I could not close the curtains to keep the light out from the street which made sleeping difficult and the water was cold when I went to take a shower. More attention to the quality of the time spent in the rooms would be more beneficial in the long run.

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Thank O4663GRmarions
Clearwater, Florida
HOTEL’S FAVORITE REVIEW
Reviewed October 29, 2016 via mobile

My family and I stayed at this Hampton for a wedding. We all loved this hotel. The staff was warm, friendly, and bent over backwards to make our stay enjoyable. From the time we checked in (we had lots of room) until we checked out the service was superb! Every staff member we came in contact with was so warm...

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2Thank 180laurib
About Hotel's Favorite Review
Plano, United States
Reviewed 6 days ago NEW

Hotel is bit old. but in good neighborhood. comparatively Low price in Plano, small but clean room, small bathrooms. Great coffee. Parking was good and convenient, staff is friendly and efficient. Breakfast was very poor quality, not edible. Location is ok and safe.

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Thank nitins905
Southeast OK, United States
Reviewed 1 week ago

This hotel has a convenient and quiet location, and is not as cramped as some facilities. We had a comfortable night and a satisfactory breakfast. Plenty of stores and eating places nearby, and major toll roads are only a short drive away.

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Thank Wayne H
Plano, Texas
Reviewed 1 week ago

Bathroom door filthy. Noisy air unit. Noisy neighbors. iPhone fried by electrical outlet (not confirmed) as I just bought a new one vs repair. Odd smell. Not sure if cleaning products used or if I was near the laundry room. I was put on hold while trying to reserve room, cut off and then the desk would not answer -...

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Thank Q1849IBdebrab
Houston, Texas
Reviewed 2 weeks ago

The hotel is centrally located, and staffed by friendly folks. The rooms are dated, and ours had a gross stain on the carpet. We only tried the breakfast once, it was terrible. The beds were too hard. It's time to remodel and spruce up the breakfast.

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Thank LucyMMM
JT B, Front Office Manager at Hampton Inn Plano/North Dallas, responded to this review

Thank you for taking the time to give us your feedback Lucy! it is an invaluable tool in helping us locate and rectify issues we have. Have a wonderful day!

Abilene, Texas
Reviewed 3 weeks ago via mobile

This is an older Hampton but they have good rates and the breakfast is pretty good. The morning staff is very friendly. The rooms are ok and pretty clean. The fan wouldn't run on auto but otherwise it was a good stay. Bed was very comfortable and bathroom clean... the wifi worked well.

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Thank Rdog99
JT B, Front Office Manager at Hampton Inn Plano/North Dallas, responded to this review

Thank you for the kind words about our property and staff, we hope to see you again in the near future!

plano, United States
Reviewed 4 weeks ago

bathroom sink was DIRTY quality of hotel is in dire need of updates. Had to wait to get my key because no one was at desk and when he did get there the gentleman did seem to care that I had been waiting.

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Thank 800reneer
JT B, Front Office Manager at Hampton Inn Plano/North Dallas, responded to this review

Thank you for taking the time to submit us your feedback, it is very valuable in improving our guest customer service experience.

Texas
Reviewed February 18, 2017

We wanted to spend the night prior to a procedure at The Heart Hospital of Plano - perfectly acceptable & as a Hilton Honors member I liked getting points. The phone in the room had no cord connecting it to the wall so we couldn't contact the front desk. The breakfast was really good especially since it was complimentary.

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Thank cmsteer
JT B, Front Office Manager at Hampton Inn Plano/North Dallas, responded to this review

Thanks you so very much for taking the time to leave us your feedback, it is greatly appreciated.

plano, United States
Reviewed February 16, 2017

Upon arrival, not only was the assigned room unclean, they double booked the second room. I was awaken to find a stranger in the room questioning me about why I was in their room. (scary) The hotel desk clerk took forever to straighten the matter out. After I checked out I realized I left some articles in the room. The...

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1Thank 216sebastienc
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of the Plano Business District, Hampton Inn Plano-North Dallas is within five miles of the area’s major employers such as Crossmark, Bank of America and Ericsson. This hotel is the ideal choice if you’re in town for business. Relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 

Additional Information about Hampton Inn Plano/North Dallas

Address: 4901 Old Shepard Pl, Plano, TX 75093-5122
Location: United States > Texas > Plano
Price Range: $88 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Plano/North Dallas 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hotel Style:
#5 Business Hotel in Plano
#5 Family Hotel in Plano
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Questions & Answers

Questions? Get answers from Hampton Inn Plano/North Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay somewhere else.”
 of 5 bubbles H5453YYscottl, Jan 26, 2017 | Read review
“Choose the Homewood Suites next door for a few more bucks.”
 of 5 bubbles I851FQjayt, Dec 6, 2016 | Read review
“No busy streets or businesses around hotel, so no issues noted.”
 of 5 bubbles On_The_Road29360, Nov 4, 2016 | Read review
“Go to another hotel”
 of 5 bubbles 569iliketotravel, Aug 25, 2016 | Read review
“Sleep in your car”
 of 5 bubbles Otterman11, Jul 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question