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TownePlace Suites Dallas Plano

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#24 of 39 Hotels in Plano
Certificate of Excellence
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92 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Tulsa, Oklahoma
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed March 20, 2016 via mobile

We stayed here for 5 nights to visit family nearby. It was much smaller than expected - really not much bigger than a large hotel room. I had expected a suite to actually have a "bedroom" with a door, but it was more like a studio. The couch made out into a bed, but when out, it left no room... More 

Helpful?
Thank Viajesro
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time and share your comments about your experience with the TownePlace Suites Dallas Plano. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations.... More 

Antlers, Oklahoma
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 14, 2016

This place is great. We stayed here after a late day at Holiday in the Park at Six Flags. Check in went smooth. We had lots of room in the suite. The bedding was comfortable and welcoming after a long day. Complimentary breakfast was plentiful. I would highly recommend this place to anyone. It's nice and quiet!

Helpful?
Thank Visilea
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

nashville
Level Contributor
413 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed February 14, 2016 via mobile

My Family and I stayed at this Hotel over Christmas we had Two Two Bedrooms Suites right next to each other and Thank God at the end of the hallway related to Our noise at times. We loved the Kitchen and did alot of cooking in it. We only got some Bagels from the Breakfast Bar Related to made our... More 

Helpful?
Thank andypandaNashville
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

The location was a little hard to find. The bed was soft, and I'm used to a firm mattress. But a decent value. If you are in Plano for business it would be ok. I did not try the breakfast. The front desk guy was helpful.

Helpful?
Thank Dwight M
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete Marriott’s Guest Satisfaction Survey. Your comments and suggestions will help us serve our future guest’s better. Our goal is to do whatever it takes to satisfy every guest, every day, every stay, and from what I saw in your score we did not do that in regards to you... More 

Kearney, MO.
Level Contributor
336 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

Traveled to Plano with our Son's family and stayed here for a couple of days. The hotel has probably been around for a while but obviously has been recently remodeled. Rooms were clean, well decorated, and had a kitchenette. The hotel is planned for longer term guests like relocated employees. There is no ice machines on the floors due to... More 

Helpful?
Thank KearneyCat
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

Plano, Texas
1 review
5 of 5 stars Reviewed December 3, 2015

My family stayed at TownePlace Suites in Plano while we were having our home remodeled. We were there for 17 nights. It was an excellent experience. The staff were always friendly and helpful. One person really went above-and-beyond. Robbie made my children Halloween plates with candy and fruit, since she knew we were away from home for trick or treat... More 

Helpful?
Thank Mary G
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More 

Plano, Texas
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 2, 2015

I stayed at this hotel for 3 months while my home was being renovated due to a house fire. I chose this hotel due to the location and their pet policy. When I initially checked in, I thought I would only be at the hotel for a week or so. As I learned I would be out of my home... More 

Helpful?
Thank MinPlano
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

Washington DC
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 27, 2015

This Town Place is well appointed and up to date. The rooms are excellent. The front desk and breakfast room staff are very friendly and helpful. The neighborhood is very nice and quiet and there is good shops and restaurants nearby. The only weak area is the breakfast room. It is very small and there is no hot breakfast other... More 

Helpful?
Thank ETJ36
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

Charleston, South Carolina
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 17, 2015 via mobile

Friendly staff and spacious rooms coupled with breakfast included makes this a pretty good deal in Plano where it can be tough to find anything below $200/ night. The fitness area is pretty sad so if that's important, don't stay here. As for room selection, I agree with other reviewers that traffic on the 1st floor is significant so I... More 

Helpful?
Thank SC_Dawg1996
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

Xenia, Ohio
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 9, 2015

I returned to the TownePlace Suites after a year and half when I was in town for a conference. The best thing about TownePlace Suites is the staff. They go above and beyond to make guests feel welcome. I even received an item I needed to purchase. I inquired at the front desk about where to purchase a medicinal product... More 

Helpful?
Thank Sojournwithme
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete Marriott’s Guest Satisfaction Survey. Your comments and suggestions will help us serve our future guest’s better. Our goal is to do whatever it takes to satisfy every guest, every day, every stay, and from what I saw in your score we did not do that in regards to you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Dallas Plano

Address: 5005 Whitestone Ln, Plano, TX 75024-3003
Location: United States > Texas > Plano
Price Range: $91 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Dallas Plano 2.5*
Number of rooms: 106
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Also Known As:
Towneplace Suites Dallas Plano Hotel Plano
Towneplace Suites Plano
Hotel Style:
#12 Business Hotel in Plano
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