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My husband and I reserved a king suite for one night. When we arrived around 3:00 in the afternoon the desk clerk booked us in a queen suite. We told her we had reservations for a king. She said that there were none available. It...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Dallas North Tollway (N Plano)Responded February 22, 2015
Thank you for writing a review about your recent stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that...More
Spent a little extra to get the room with the jacuzzi tub for my wife to use while I was working at a conference. This was not the best idea as the room we got was on the bottom floor next to the pool entrance...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Dallas North Tollway (N Plano)Responded February 17, 2015
Thank you for taking the time to review our property. I am pleased to hear your positive feedback about the convenient location of the hotel. Our hotel is very proud of its level of service, cleanliness and quality of product. It seems that...More
Hotel is a bit dated for a Holiday Inn. Arrived really late and was woke up this morning at 7:30 with construction going in the next room. There was blood on the bathroom wall near the trash can. I have to say the worst Holiday...More
Thank Loyd T
Response from 3101_HIEPlano, General Manager at Holiday Inn Express Dallas North Tollway (N Plano)Responded February 6, 2015
Dear Loyd T,
I want to thank you for the feedback. I apologize for the inconvenience you experienced while staying with us. We will look into all the problems you had and make sure they do not happen again. Please contact me so we can...More
Quite surprised to pull up and find that this HIE had nice chandeliers and fancier decor! Not your typical HIE. A little "swanky" if you will. Overall it was nice. Somewhat worn. The room I was in had some minor wall damage around the tub...More
This was a very nice hotel and a good value. We stayed for two days. The staff were very helpful and they had a comfortable bed(s) with nice pillows allowing for a good nights sleep. The breakfast bar had a really nice selection of both...More
$94 - $151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from 3101_HIEPlano | Property representative |
It depends on what day and where you are looking but if it does not say "Whirlpool" in the room description it will not have a whirlpool in the room and will just have a standard tub/shower combination.