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Sandman Signature Plano - Frisco Hotel

Traveler (35)
Room & Suite (18)
Dining (2)

About

#20 of 52 hotels in Plano
Location
Cleanliness
Service
Value
Property amenities
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room service
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
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Location

Full view
70Somewhat walkable
Grade: 70 out of 100
101Restaurantswithin 0.75 miles
11Attractionswithin 0.75 miles
58Reviews
1Q+A
3Room tips
Traveler rating
  • 43
  • 9
  • 2
  • 3
  • 1
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Popular mentions
Stayed in this hotel for second time. Location is most suitable for me due to its proximity to my office. The check-in experience was great after long travel this was very comforting. Food choices are limited but quality and taste was good. Rooms size is just ok for one person
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Response from Trip817250, General Manager at Sandman Signature Plano - Frisco Hotel
Responded 3 days ago
Good Morning, Thank you for providing feedback on your recent stay with us. We are glad you enjoyed your stay, and your comments about the water pressure have been shared with the correct personnel. We hope to see you again the next time you're in the Plano area.
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Hotel's Favorite
Very nice stay. The place is new, clean, and in a great location. We were in town for a basketball tournament and this place did not disappoint. Staff was friendly, rooms were clean, and the hotel is located in the perfect part of Dallas.
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Review collected in partnership with this hotel
Response from Trip817250, General Manager at Sandman Signature Plano - Frisco Hotel
Responded 3 weeks ago
Thank you so much for providing feedback on your recent stay. We are happy that you enjoyed yourself and we look forward to seeing you again.
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This hotel was in a great location. Surrounded by restaurants and a few shops. Great for a relaxing time. I was here for a wedding event and was able to get checked in early which was great and showed their flexibility
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Review collected in partnership with this hotel
Response from Trip817250, General Manager at Sandman Signature Plano - Frisco Hotel
Responded 4 days ago
Thank you so much for providing feedback on your recent stay. We are so happy that you enjoyed yourself and we hope to see you again real soon.
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I was required to stay at this hotel by my client according to a business arrangement, so I was extra lucky to experience how the hotel operates over a period of many visits over months. This newly renovated hotel can't seem to get the issues worked out - so expect multiple
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Response from Trip817250, General Manager at Sandman Signature Plano - Frisco Hotel
Responded 1 week ago
Thank you for providing feedback on our hotel. I am a little confused on some of the stories you mentioned because I am unfamiliar with the things you said happened. As far as the water being shut off you are correct on Feb 18th. 2019 there was a leak in the hotel, and to fix that leak we did have to turn the water off. We did make arrangements at the hotel next door to allow guest to access a rooms to be able to take a shower. This only happened that one time, so I am not sure about the other incidents you are referring too, maybe that was a different hotel. We do provide Starbucks in-room coffee along with complimentary Starbucks coffee in the lobby. Unfortunately, we do not deliver coffee to the rooms but have made it very convenient for guest to access a good cup of coffee. Thank you again for your feedback. These comments will be passed on to the correct personnel to help us improve our product.
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Excellent stay the room was very clean and all the amenities you would need to have comfortable stay. The shuttle service was great they were able to take me to my office and back everyday in a timely manner. The best part of my stay was the staff Logan Allgood and David Andrews
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Response from Trip817250, General Manager at Sandman Signature Plano - Frisco Hotel
Responded 1 week ago
Hi John, Thank you for providing feedback on your recent stay with us. We are so glad you enjoyed your stay, and that Logan and David went above and beyond for you. I will make sure your comments are shared with the team and we hope to see you again real soon.
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PRICE RANGE
$105 - $167 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasPlano
NUMBER OF ROOMS
233
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