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Quality Inn & Suites

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21 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I guess I'm a hotel snob: I want to stay in a place that's safe, clean, and reputable. But, we could tell that none of those adjectives applied to this hotel. This hotel needs a complete overhaul. Even my 10 year old niece said, "This place looks sketchy." I would avoid any hotels in this area, and don't use Bookings.com.... More 

Thank readergirl1228
Lake Elsinore, California
Level Contributor
103 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This place was pretty good. Seems like a slightly run down area and the hotel shows it, but the management is working on it and looks like it things will get better over time. No major complaints. Room was clean and staff was nice. Free breakfast was good, but has room for improvement. Short walk or shorter drive to downtown... More 

Thank ostokes
Oklahoma City, Oklahoma
1 review
1 of 5 stars Reviewed June 13, 2016

Under complete renovation! All amenities were closed and hotel was filthy with construction debris throughout the hotel. Stayed for 30 minutes and that was ONLY because the hotel clerk had abandoned the desk for 20 minutes! When I complained about the condition and amenities being closed the clerk picked up a piece of paper that was laying on my desk... More 

Thank Stodds78

Travelers are raving about these Plano hotels

1 review
2 of 5 stars Reviewed June 12, 2016 via mobile

Hotel is not ready for guest. Red Ants in bed. Moved to diff. room with stale smell (dirty carpet/AC filter). TV poor reception/sound. Closet doors jammed. No AC in corridors. Breakfast was just below par. No lounge/bar. I will never stay again. 1 Star category in my opinion. Stayed 3 nights for HS Graduation and visit with friends.

Thank Sheila H
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 5, 2016

Good, clean hotel. Nice food. We stayed in the JR Ewing Suite, which has the biggest bed I've ever seen!!!!! Staff were friendly and helpful. It is near a very busy road, but we didn't hear any traffic noise, even when out at the swimming pool.

1 Thank J M
Springfield, Missouri
Level Contributor
46 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 9, 2016

While in the past this was a quality location it is now under new management. Perhaps they are in the process of revamping but now it's under construction. No smoking hotel. They do allow pets. They serve a decent hot breakfast. I had ants in my room, which is better than bed bugs but they didn't spay or move me.... More 

1 Thank msadvisor2015
Tampa, Florida
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed May 8, 2016

Our room was on the third floor, looking down at the front of the hotel. The traffic from the freeway was noisy every night - up to midnight. The room was clean, but I can feel the spring in my mattress. We did not get a refrigrertator and one was supposed to be in our room. It was straightened out... More 

Thank Connie I
Boulder, Colorado
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 8, 2016

The Southfork Hotel underwent a management change not that long ago, rendering it a (lack of) Quality Inn. I stayed there to attend a conference at the Southfork Ranch, which is actually 15 minutes away in Parker, and the two properties are no longer affiliated. I took the train from Dallas, which dropped me off in charming historic downtown Plano.... More 

1 Thank Caron S
Atlanta, Georgia
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 23, 2016 via mobile

The hotel is very run down but under renovation. The biggest issues I had was service; front desk slow and not very customer friendly. Breakfast buffet replenishment slow and items ran out quickly. Hotel is near a busy highway and oozes of the long gone past.

Thank KeldCNielsen
Long Beach, California, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 20, 2016

This hotel has a very friendly and accommodating staff. The property overall could use a bit of an update and cleaning, but it appeared that they were in the process of doing just that during our stay. The wifi could be a bit better. For the most part, we enjoyed our stay here and had no issues.

Thank Jeff_Fisher_CA
Questions? Get answers from hotel staff and past guests. Ask a question

16 photos of this hotel

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Management photos: Courtesy of the property manager

All Management Photos (13)
Hotel & Grounds (2)
Room/Suite (6)
Bathroom (1)
Pool/Beach Area (2)
Business Center/Function Rooms (1)
Other (1)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 1600 Central Expy, Plano, TX 75074-5715 (Formerly Southfork Hotel)
Location: United States > Texas > Plano
Price Range: $76 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Suites 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Southfork Hotel Plano
Hotel Style:
#14 Business Hotel in Plano
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