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Quality Inn & Suites

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Quality Inn & Suites
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26 Reviews from our TripAdvisor Community

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Showing 26: English reviews
New Jersey
Reviewed November 1, 2016

I felt I had to write this after seeing all the poor reviews for this hotel. I didn't see the reviews until after I had booked a two night stay at this hotel. So I was a bit fearful going in. Yes there is construction going on at this hotel- and maybe was just lucky and got an updated room....

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Helpful?
Thank LoLaNJ
Grand Prairie, Texas
Reviewed September 26, 2016 via mobile

My fiancé and I stayed one night at this hotel to reduce our commute time for the Plano Balloon Festival Half Marathon - never again. The hotel looks NOTHING like it does in pictures on the website. The nicest area is the lobby. Once you pass through the lobby to the hotel room area it's like you stepped back in...

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Thank Krissy027
Reviewed September 18, 2016 via mobile

The rooms were average, the breakfast was ok but gee was it hot in there. The ac was broken and being in plano the humidity was unreal needless to say the experience was not pleasant. The pool was closed and the vending machine didnt accept cash. We will not be staying here again.

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Thank Amanda L
Colorado Springs, Colorado
Reviewed September 5, 2016

We arrived late after driving 12 hours. Just wanted a place to stay for the night. When we arrived, the parking lot was packed and the lobby was filled with yelling children. I said to me wife, this is not going to be a nice place to stay. The register clerk overheard me and grimaced. The first thing I noticed...

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Thank ColoradoR-B
Reviewed August 22, 2016

Had a lot of construction going on, which is fine but they were remodeling the room above us, which made it difficult to relax. Wouldnt move us to another room. Management is not to friendly, which stinks because it could be a great hotel.

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Thank Adam D
Texas
Reviewed July 7, 2016 via mobile

I guess I'm a hotel snob: I want to stay in a place that's safe, clean, and reputable. But, we could tell that none of those adjectives applied to this hotel. This hotel needs a complete overhaul. Even my 10 year old niece said, "This place looks sketchy." I would avoid any hotels in this area, and don't use Bookings.com....

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Thank readergirl1228
Lake Elsinore, California
Reviewed July 5, 2016 via mobile

This place was pretty good. Seems like a slightly run down area and the hotel shows it, but the management is working on it and looks like it things will get better over time. No major complaints. Room was clean and staff was nice. Free breakfast was good, but has room for improvement. Short walk or shorter drive to downtown...

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Thank ostokes
Oklahoma City, Oklahoma
Reviewed June 13, 2016

Under complete renovation! All amenities were closed and hotel was filthy with construction debris throughout the hotel. Stayed for 30 minutes and that was ONLY because the hotel clerk had abandoned the desk for 20 minutes! When I complained about the condition and amenities being closed the clerk picked up a piece of paper that was laying on my desk...

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Thank Stodds78
Reviewed June 12, 2016 via mobile

Hotel is not ready for guest. Red Ants in bed. Moved to diff. room with stale smell (dirty carpet/AC filter). TV poor reception/sound. Closet doors jammed. No AC in corridors. Breakfast was just below par. No lounge/bar. I will never stay again. 1 Star category in my opinion. Stayed 3 nights for HS Graduation and visit with friends.

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Thank Sheila H
suffolk
Reviewed June 5, 2016

Good, clean hotel. Nice food. We stayed in the JR Ewing Suite, which has the biggest bed I've ever seen!!!!! Staff were friendly and helpful. It is near a very busy road, but we didn't hear any traffic noise, even when out at the swimming pool.

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1Thank J M
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 1600 Central Expy, Plano, TX 75074-5715 (Formerly Southfork Hotel)
Location: United States > Texas > Plano
Price Range: $55 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 161
Reservation Options:
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Also Known As:
Southfork Hotel Plano
Hotel Style:
#14 Business Hotel in Plano
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites staff and other travelers.
2 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not a recommended hotel to stay in”
 of 5 bubbles ColoradoR-B, Sep 5, 2016 | Read review
“Dont be on the first floor”
 of 5 bubbles Z335HKadamd, Aug 22, 2016 | Read review
“Choose another hotel”
 of 5 bubbles Stodds78, Jun 13, 2016 | Read review
“Make sure your room has a working A/C unit.”
 of 5 bubbles msadvisor2015, May 9, 2016 | Read review
“Ask for a room away from the front of the hotel.”
 of 5 bubbles valriconni, May 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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