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aloft Plano

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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278 Reviews from our TripAdvisor Community

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Showing 274: English reviews
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Houston, Texas
Reviewed 3 days ago NEW

This is the second time we have stayed at the Plano location. The hotel has a modern vibe, very clean, friendly staff with all the usual amenities. What I love about the hotel is the fruit and yogurt parfaits and the shelves in the shower. Finally someone gets it and understands that I have multiple hair products along with soap...

Thank sammz2016
Austin, Texas
Reviewed April 1, 2017

This is a great hotel located just off the North Dallas Tollway, with easy access to Plano and Frisco attractions. The only detraction at the moment is all the road construction in the area which makes it a bit tricky to reach during peak times of the day, but that's life in the city. The rooms are big, clean and...

Thank Steve W
About Hotel's Favorite Review
Kristyna E, Guest Relations Manager at aloft Plano, responded to this review

Steve it's our goal to consistently provide the highest quality in both product and service. Thank you once again for your comments, we look forward to serving you on your next trip to Plano, TX.

Reviewed 3 days ago NEWvia mobile

I attended a conference at the Dr. Pepper Arena and stayed one night at Aloft. This was my second time to stay with this brand and I remain very impressed! While it has a young hipster feel with a pool table in the lobby, the rooms are always comfortable and there are many little amenities. The decor overall in this...

Thank Revc2
Los Angeles, California
Reviewed 5 days ago NEW

Everything worked fine and i found the bed comfy. Hotel style is not quite my taste but its not geared to my demographic IMO. Arrived w/o a reservation and attendant was nice; provided my SPG# when asking about rooms and suggested that my Lifetime Plat status usually gives me something nice, but other than acknowleding status, she didn't offer the...

Thank davidandrose1
Kristyna E, Guest Relations Manager at aloft Plano, responded to this review

I was sorry to learn of your concerns with your recent stay. I would like to offer my sincere apology for the disappointment you have expressed. Guest service is our number one goal at aloft Plano. It is apparent to me that we fell short of this goal when you were our guest in May 2017. I want you to...

Plano, Texas
Reviewed 1 week ago

The bed was very uncomfortable. The staff were very warm helpful. A great location. Nearby access to streets under construction. Excellent shopping, good food. I would come back again if the beds are made comfortable.

Thank fosterp206
Kristyna E, Guest Relations Manager at aloft Plano, responded to this review

I sincerely apologize for any of our shorting comings that you experienced during your stay with us. I'm looking into the matter that you mention in your comments thoroughly. I appreciate you taking the time to share your experience with us. My staff and I will continue to work to insure that the issue you experienced, to insure no other...

Reviewed 2 weeks ago

Last time I was in town I stayed at the local Marriott. My colleagues suggested I stay in Aloft instead, and they were right. The rooms were clean, the staff was friendly, and the bed was comfortable. They had a great 'go green' idea where you can elect to cancel your room cleaning and they will give you a $5...

Thank floridatraveler33
Kristyna E, Guest Relations Manager at aloft Plano, responded to this review

I was very pleased to hear how much you enjoyed your stay with us. I would like to thank you for letting us know how impressed you were with the service you received. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Sincerely, Kristyna Edge Guest Service...

Reviewed March 20, 2017

My wife and I have stayed at A Loft before, but not this location. We like their simple, clean room layout which applies to the entire facility. The bed is great and appreciated since we both have back problems. There are cheaper rooms easily found but we really like the layout and amenities that A Loft offers.

Thank meformby
Englewood, Colorado, United States
Reviewed March 12, 2017

I'd give it 3.5 if that were an option. Cookie cutter Aloft. AC didn't work well. Staff was... indifferent. Sidenote to the Aloft / Marriott owners - all in one shampoo / conditioner??? You've just started my (and anyone with hair) day off to a rocky start! Good location though!

Thank Robin S
Kristyna E, Front Office Manager at aloft Plano, responded to this review

Thank you for taking the time to write. Please accept my deepest apology for your disappointment in our customer service. To compound matters, you were most displeased with the AC unit. I assure you that your experience is not typical of the quality of service and hospitality we offer our guests. As a result of your letter, corrective steps have...

Chicago, Illinois
Reviewed February 11, 2017 via mobile

In town to visit family and found this gem. Fun, quirky decor and fabulous staff. Everyone has been welcoming and helpful (shoutout to Christine and Emily!) We were concerned that we might be too far out from town if we needed to grab food but there is an excellent snack area with everything you might need! Plus delicious breakfasts made...

Thank eljones73
Franklin, Tennessee
Reviewed January 28, 2017 via mobile

I have never stayed at an Aloft hotel before. It's probably going to be a little different than most places, but in a good way. It's clean, beds are super comfy, staff helpful. At this particular hotel, AT&T service is a bit sketchy and I found you may have to use Wifi enabling on your phone. Book a room on...

Thank D N
Ldragan3155, Front Office Manager at aloft Plano, responded to this review

Hi D N! I am glad to see that you enjoyed our hotel! We try to make your stay as comfortable and enjoyable as possible, I am glad we made that happen for you and your family! We have been experiencing higher than normal AT&T users expressing errors, as we get this kink worked out we do ask that you...

Questions? Get answers from hotel staff and past guests. Ask a question

63 photos of this hotel

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Management photos: Courtesy of the property manager

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Aloft Plano offers guests a bold, new hotel experience in the heart of the booming business area of Plano, TX, just minutes from Cadbury, Ericsson, Oracle, and more. ... more   less 

Additional Information about aloft Plano

Address: 6853 Dallas Pkwy, Plano, TX 75024-3563
Location: United States > Texas > Plano
Price Range: $105 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — aloft Plano 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Plano Hotel Plano
Hotel Style:
#13 Business Hotel in Plano
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Questions & Answers

Here's what travelers have asked, with answers from aloft Plano staff and other travelers.
5 questions
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Questions? Get answers from aloft Plano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a good view”
fosterp206, 1 week ago | Read review
“Our King bed room was great. Just no steps had to wait for elevator.”
LydiaF954, Jan 9, 2017 | Read review
“Ask for a room that does not overlook the tollroad”
ChristopherC140, Dec 23, 2016 | Read review
“Far from highway and more close to the parking space”
737aviraml, Nov 23, 2016 | Read review
“pool view is the best”
larissas152, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$123* /night
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Prices are for 1 room, 2 adults
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