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Fairfield Inn & Suites Dallas Plano

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#18 of 44 Hotels in Plano
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Fairfield Inn & Suites Dallas Plano
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144 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Dallas Plano
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Showing 144: English reviews
Waco, Texas
Reviewed March 1, 2016 via mobile

From the minute you walk in the staff treats you lime a friend. They are friendly and don't mind taking the time to chat with you. The hotel is currently under renovation but no need to worry, any inconvenience due to the renovation is invisible. The rooms are nicely equipped with a fridge and microwave. Free breakfast is provided. This...

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Helpful?
Thank Saprtbum
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Saprtbum, Thank you so much for the fantastic review! I am so excited to hear that you enjoyed your stay, and you will be returning. I am also happy to report that we are very near the end of the renovation, and it shouldn't be too much longer before we're finished. We look forward to seeing you again soon!...

Reviewed February 1, 2016

I made a reservation and specifically needed a handicap accessible room with a roll in shower since my husband was being released from The Heart Hospital Baylor - Plano after having quadruple bypass surgery. Front office staff could not have been more pleasant or helpful! I even gave them advance notice that they might not want to book anyone in...

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Helpful?
Thank Linda H
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Linda H, Thank you so much for the very kind review! I am very happy to hear that we were able to exceed your expectations even with the renovation. We hope that you will be our guest again! Kind regards, Lisa H. General Manager

Bengaluru, India
Reviewed January 2, 2016

It will be a mistake if I do not take off time to write a quick review about this nice hotel. I had stayed here for 11 nights during one of my recent business trips - initially I had booked for 5 nights and later extended by another 6 nights. Everything about this hotel was very nice - Clean room,...

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1Thank RK_BLR_India
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear RK_BLR_India, Thank you so much for the absolutely fantastic review! I can not tell you enough how much it means to us to hear that our guests will return. That is our highest praise. We look forward to seeing you again soon! Kind thanks, Lisa H. General Manager

Wichita Falls, Texas
Reviewed November 3, 2015 via mobile

Friendly personnel, found a room for us close to outside entrance and pool. Queen size bed with soft sheets and omg pillows. Agreed to an hr later checkout d/t hospital appt. Coffee delicious, breakfast ok with several choices available. Hot tub was out of order which was disappointing to these old bones but the pool was adequate. Used the exercise...

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1Thank joy2u1954
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Joy2u1954, Thank you so much for the fantastic review! I don't think I've ever heard the term "omg pillows," but I am very glad that we were able to exceed your expectations. I am sorry to hear that the hot tub was not working during your stay. It is working now, and I am sure you will be able...

Cuenca, Ecuador
Reviewed September 17, 2015

We used this place for our extra family visiting from Florida. The rooms were nice with good mattresses. They had a good breakfast but there was an issue with the air conditioning in one of the rooms and it never got resolved before our party left. Stayed there 3 nights. Another silly thing....one room had towel animals and the other...

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2Thank Rebecca D
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Rebecca D, Thank you so much for your review! Although I am happy to hear that you enjoyed your stay, I am very sorry that the air conditioning was not working properly. If you have a moment to give me a call to help me know what room you were in, I will work with my maintenance staff to...

Victoria
Reviewed September 15, 2015

The location was fairly easy to get to and the room was very nice. The hotel staff was very friendly and accommodating. The breakfast offering was good and stocked. I only stayed one night but would stay again if in the area.

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1Thank InnOften
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear InnOften, Thank you so much for your review! I am not only happy to hear that you enjoyed your stay, but I am very happy to hear that you will return! We very much look forward to seeing you again soon. Kind thanks, Lisa H. General Manager

Sugar Land, Texas
Reviewed August 12, 2015

The hotel was good except for a few things that seemed to taint the whole stay. We spent the night on the 2nd floor and we could hear the guests upstairs walking around till 1 am and again at 6 am. Mind you they were not jumping up or down, but must have heavy feet, because we could hear them...

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1Thank likecomfort_10
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Likecomfort_10, Thank you for reviewing the Fairfield Inn & Suites Dallas Plano. Please accept my apologies for the noise that interrupted your stay. I can understand how frustrating that would be. On future visits we'd be more than happy to find you a room on our top floor to better suit your needs. I hope that if you are...

Houston, Texas
Reviewed August 11, 2015

Spent 2 days there. The receptionist always greets you when exiting. Iced Water was available at the front desk (highly needed in the summer). Continental breakfast didn't meet my expectations (very high), which i'm not surprised. Its probably fine to most people. It was the same daily. I could only eat the scrambled eggs and drink water. I like that...

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Helpful?
1Thank Ann i
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Ann I, Thank you for your review! Although I am happy to hear that you enjoyed your stay, I do apologize that our breakfast did not meet your expectations. Please feel free to contact me directly to let me know what we could do differently the next time you stay. Kind thanks, Lisa H. General Manager 972-519-0303.

The Woodlands, Texas
Reviewed July 27, 2015

I recently reviewed exceptional service at the Fairfield Inn in Puyallup, WA and didn't think I would find that level of service again for a while. I was wrong! I stayed at the Fairfield Inn in Plano, TX last week while on business and got the same level of exceptional service that I had got in Puyallup. This has really...

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Thank Ian R
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Ian R, Thank you for the very kind review! I plan to share your words with the team during our meeting this morning. I very much enjoyed our conversation during your stay, and I look forward to hosting you again. Have a great day! Warm thanks, Lisa H. General Manager

Rancho Santa Margarita, California
Reviewed July 19, 2015

Very nice place to stay, it is exactly what you would expect from a Fairfield Inn. The rooms are clean and the staff is very good! The location is central and easy access to the toll roads. No frills, simply a good place to stay with very decent rates! I will be back!

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1Thank dbl60
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Dbl60, Thank you for your review of the Fairfield Inn & Suites Dallas Plano. I'm so glad to hear you enjoyed our friendly staff, clean rooms and great location. We are pleased to hear that you will be back. We look forward to providing you with a five star experience next time. Sincerely, Lisa H. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At the Dallas/Plano Fairfield Inn & Suites by Marriott, we now offer fitness and business centers, The Market, guest laundry and refrigerators/microwaves in every room. Go enjoy time with family at local attractions like Pizza Hut Park, Plano and Frisco malls, Six Flags, Cowboys Stadium, and/or American Airlines Center events. Start your day with our complimentary hot breakfast that includes Belgian waffles, hot and cold cereals, bagels, coffee and juice! ... more   less 

Additional Information about Fairfield Inn & Suites Dallas Plano

Address: 4712 W Plano Pkwy, Plano, TX 75093-5307
Location: United States > Texas > Plano
Price Range: $90 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Dallas Plano 2.5*
Number of rooms: 99
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Also Known As:
Fairfield Inn & Suites Dallas Plano Hotel Plano
Fairfield Inn And Suites Dallas Plano
Fairfield Inn Plano
Fairfield Plano
Plano Fairfield Inn
Hotel Style:
#6 Business Hotel in Plano
#10 Family Hotel in Plano
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Dallas Plano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“2nd floor away from elevator was a quiet location.”
 of 5 bubbles gregaustex, Jun 27, 2016 | Read review
“I do not recommend an adjoining rooms.”
 of 5 bubbles liz2bad, May 31, 2016 | Read review
“Rooms on high floor is real quite.”
 of 5 bubbles InnOften, Sep 15, 2015 | Read review
“try to get a room at the top floor, ceilings are very thin and you can hear everything”
 of 5 bubbles likecomfort_10, Aug 12, 2015 | Read review
“We were on the ground floor, it was convenient and no noise.”
 of 5 bubbles 813arlenea, Jul 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question