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Quality Inn West Plano - Dallas

5021 W Plano Pkwy, Plano, TX 75093-5008
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (11)
Room & Suite (18)
Dining (12)


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Located in the heart of Plano, the Quality Inn provides clean comfortable rooms, complimentary hot breakfast, complimentary WiFi, in room coffee/tea makers, guest laundry, business center, and free self parking. The Quality Inn West Plano-Dallas is close to the Baylor & Scott Medical Center & Plano Medical Center, the Galleria Dallas shops, and the Legacy business park.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Fax / photocopying
Free internet
Public wifi
Breakfast available
Vending machine
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Good to know


Full view
36Car recommended
Grade: 36 out of 100
43Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
12Reviews0Q+A3Room tips
Traveler rating
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Popular mentions
This hotel is outdated. The room had a stale and musky smell to it. The was not comfortable at all. I was springy. Every time my husband moved around the bed an get jolted around. Breakfast was okay but the egg had a weird texture to it. The room was barely cold and there was a limit to how high you can turn the A/C up. The remote to the TV was out dated, you have to angle it right to get the channel to change.
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Response from Tina M, Guest Relations Manager at Quality Inn West Plano - Dallas
Responded Aug 12, 2019
Hi nijatraveler, We appreciate you taking the time to share your feedback after your recent stay with us. It is our goal to make sure each guest enjoys a welcoming and comfortable experience, and it saddens us to hear that your time with us did not meet your expectations or our standards. We apologize for the issue you encountered with the service you received especially with the condition of the hotel, our rooms, breakfast and the amenities. Know that actions shall be taken to improve everything on priority. It would be wonderful to see you again so we can make sure you enjoy the excellent visit you deserve.
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Hotel is convenient to everything ! All major highways minutes away . Hotel and room is very very clean and quiet. Caring personable staff is an extra bonus . Staff makes you feel at home even when away on a trip. Great value . Great Hotel!
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Response from Nerissa M, Guest Relations Manager at Quality Inn West Plano - Dallas
Responded Feb 16, 2019
Thank you so much Danthetravel for your heartwarming review. We are so glad that we were able to provide a clean and convenient stay. Thank you for appreciating our hotel and our staff. Thank you for the five star review and we look forward to your next visit.
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Nice friendly staff and clean quiet rooms. Management could add a few things to the breakfast menu like biscuits and gravy. Was speaking to another couple at breakfast and she brought up the fact there was no pool/ hot tub which was her only regret. I agree it would have been nice. Will stay there again.
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Response from Nerissa M, Guest Relations Manager at Quality Inn West Plano - Dallas
Responded Feb 16, 2019
Thank you so much for the flattering review Lulu. We are indeed grateful that you find our place excellent and comfortable. Thank you for your awesome review for our staff and breakfast. Your feedback is very important to us and we will use this to improve our facilities/ amenities such as having hot tub or pool at our hotel. Thank you for the five-star review and we look forward to your next visit.
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We had a doctor appointment and this hotel was very close, so this is the main reason we choose it. We were very pleased with our stay here. I had read a few reviews that said service was poor, but we found the service to be very good. If I had a complaint, it would be they need to put more coffee in the room, but that would be petty and it worked for us. The breakfast was nice.
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Response from Nerissa M, Guest Relations Manager at Quality Inn West Plano - Dallas
Responded Feb 5, 2019
Dianna A, Here at Quality Inn West Plano - Dallas Hotel our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. I'm glad you found our location to be convenient for your needs , and we thank you for your staying with us. We hope to see you again when your travels bring you back to the area!
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When I arrived Idefinately was not impressed by the dated appearance. The parking place, which was not lit very well, had a police department sign on the wall warning people to be sure and lock their vehicle and either hide or take their valuables with them. Upon entering the lobby looked ok. The desk clerk was ok but not great. The next thing that bothered me was he made a copy of my drivers license. Other Quality Inns I have stayed at have not done this. if this bothers you I would look for another place. The room had a small tv and my remote did not work properly. The shower ran more water out the tub spout than it did the shower head. The breakfast was satisfactory but again, not great. Other than that, the hotel was clean and quiet. If you are just looking for a place to sleep it is ok for that but be mindful of the negatives I have mentioned.
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Response from Nerissa M, Guest Relations Manager at Quality Inn West Plano - Dallas
Responded Dec 4, 2018
Donald C, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. It is truly our goal to impress each guest with our service, hospitality, and continuing improvements to our rooms, parking, and policies. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
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$65 - $89 (Based on Average Rates for a Standard Room)
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FairBridge Inn & Suites
United StatesTexasPlano
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Frequently Asked Questions about Quality Inn West Plano - Dallas
Which popular attractions are close to Quality Inn West Plano - Dallas?
Nearby attractions include Hyena's Comedy Nightclub (0.5 miles).
What are some of the property amenities at Quality Inn West Plano - Dallas?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Quality Inn West Plano - Dallas?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Quality Inn West Plano - Dallas?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn West Plano - Dallas?
Conveniently located restaurants include Zorba's Gyros, Meso Maya, and Palio's Pizza Cafe.
Are there opportunities to exercise at Quality Inn West Plano - Dallas?
Yes, guests have access to a fitness center during their stay.
Are pets allowed at Quality Inn West Plano - Dallas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Quality Inn West Plano - Dallas?
Many travelers enjoy visiting Historic Downtown Plano (5.5 miles).
Is Quality Inn West Plano - Dallas accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.