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Homewood Suites by Hilton North Dallas-Plano

#7 of 39 Hotels in Plano
Certificate of Excellence
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Homewood Suites by Hilton North Dallas-Plano
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291 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Shreveport, Louisiana
1 review
4 of 5 stars Reviewed 1 week ago

It was very pleasant stay! The bedrooms and hotel in general could be more up to date, it gave me a very old feel. However the quality of the hotel was great! Very clean and was helpful. My room was wonderful.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 761tracye
Wichita Falls, Texas
2 reviews
1 of 5 stars Reviewed 1 week ago

Constant issues, room felt and appeared dirty, kitchen staff was rude. It was the longest 6 days of my life. I did not feel as if management truly cared about the Inconvenience caused by issues during the stay. Their sole focus was just to shut up the customer. Waited nearly 30 minutes to use a cart to bring in luggage... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank JEscalant
Jackson, Tennessee
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

What a nice hotel with the prefect location to shopping and restaurant. The entire day staff was so pleasant and friendly. Large clean rooms with kitchenette. Good breakfast. Comfortable mattress. Quiet environment.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 465lauraannw
1 review
5 of 5 stars Reviewed 1 week ago

Great breakfast and accommodations at a great price. my wife and 3 kids enjoyed the suite. It is like a home away from home. The staff was outstanding. Homewood suites are the only hotels I choose when traveling with my family.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ebenezer E
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I was good with the stay breakfast was ok, had scramble eggs to many days no change up with that not really a lot of differenet breakfast selection, there could have been different types of mixed fruit

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank charlesettac2014
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you very much for your feedback. I am glad that you had a good stay. I am sorry that there was not more variety at breakfast. Depending on the days that you stay, a day from the end of a week may have the same breakfast items as the day from a beginning of the next week. We appreciate... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I felt very comfortable great service. I thought the breakfast was very nice. House keeping provided good service. The location was great and I definitely will stay again when visit Dallas. I wish they will keep a remote a the room that will allow a customer to watch a movie without calling the receptionist.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 381cynthiao
Luling, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and the rooms were clean. The location was also a plus. I would definitely recommend this property stay to anybody. On the weekdays they also have social time in the evening where they feed you and great breakfast in the mornings.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 409dashap
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you very much for the feedback of your stay at the Homewood Suites North Dallas Plano. We are so happy that you had a great stay. I will be sure to share your comments with the staff and we appreciate your recommending us to other travelers. We are glad your team chose to stay with us and we hope... More 

Atlanta, Georgia
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is your standard Homewood Suites hotel - good for business or family travel. Free breakfast and evening reception (beer & wine). Plenty of great restaurants in the area and a Walgreen is only a block away.

Helpful?
Thank souperhoop
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you very much for the feedback of your stay at the Homewood Suites North Dallas Plano. I am glad that you had a good stay and were able to enjoy both the complimentary breakfast and evening reception. We appreciate your staying with us and hope to see you again. Sincerely, Jeff N. More 

Brea, California
1 review
3 of 5 stars Reviewed 4 weeks ago

It was fine but nothing exceptional. it is like a cheaper version of Embassy Suites. Cheap quality free breakfast and happy hour. Staff was nice. Room was well equipped. Parking was plentiful. Room key worked everytime. No Hilton Honors Gold benefits here which i normally receive.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 421dustinb
Fairview, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I'm accustomed to staying in a well appointed hotel that is well lit, smells fresh and clean. Well, this was a bit of a disappointment to say the least. Most of the Hilton brand hotels I stay in give me great satisfaction. I guess I just didn't have the best experience on this particlar stay.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank James C
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Dear James, Thank you for your feedback. I am sorry that your stay was less than satisfactory. I will share your comments with our staff so we can continue to improve our guests' experience. I hope that you will give us another opportunity. Sincerely, Jeff N. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Homewood Suites by Hilton North Dallas-Plano

Address: 4705 Old Shepard Pl, Plano, TX 75093-5218
Location: United States > Texas > Plano
Price Range: $99 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton North Dallas-Plano 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Homewood Suites By Hilton North Dallas-Plano Hotel Plano
Homewood Plano
Hilton Plano
Homewood Suites Plano
Plano Homewood Suites
Plano Hilton
Hotel Style:
#3 Romantic Hotel in Plano
#3 Family Hotel in Plano
#10 Business Hotel in Plano
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