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Homewood Suites by Hilton North Dallas-Plano

Booking.com$99*
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#14 of 45 Hotels in Plano
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Homewood Suites by Hilton North Dallas-Plano
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351 Reviews from our TripAdvisor Community

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Showing 343: English reviews
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Frisco, Texas
Reviewed 5 days ago NEW

Homewood Suites are one of my favorite properties w/ Hilton! Rooms are clean, roomie, & quite! Breakfast delivered or in the lobby. Always there to meet your needs! No matter where I travel they are ready when I am!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank jonelleb1012
Framingham, United States
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

This hotel is exactly what I like and need when traveling for business. The room was clean and spacious, the lobby was as well. The complimentary food was satisfying, so I didn't have to go out for dinner if I didn't feel like it. Service was friendly and helpful. It was nearby my company's Dallas office but I had other...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank David L
About Hotel's Favorite Review
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you so much for your feedback. We are very pleased that the Homewood Suites North Dallas Plano was what you were looking for and that you had a great stay. I am glad that you were able to enjoy the complimentary evening social and that our staff was friendly and helpful. We really appreciate your choosing to stay with...

Mississauga, Canada
Reviewed 1 week ago

I stayed here for 6 nights. The hotel is dated and is in need of a renovation. The fitness room is extremely small and not fully equipped. I did not have breakfast other than my morning coffee. I would not recommend this hotel and would not return.

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2Thank yyz14209
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for your feedback. I am sorry that the hotel was not to your liking. I am pleased to let you know that we will be undergoing a complete renovation soon. We appreciate your staying with us and hope to see you again. Sincerely, Jeff N.

San Antonio, Texas
Reviewed 1 week ago

The furniture really need to be updated: laminated armchair, stains on floor...But it is clean...except for the nasty, dried, very old piece of food in the fridge (gross). Had to wait for a trolley and neede to push it alone outside, all around the hotel to get to my car. Price is very good, tough, but it is not even...

Review collected in partnership with Homewood Suites by Hilton
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Thank 370gerou
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for your feedback. I am sorry for the issues you experience and I have reached out to you directly. Sincerely, Jeff N.

Reviewed 1 week ago

Nice to have a suite, roomy. Good breakfast. Would have preferred queen size beds rather than double beds. Check in and departure effortless. Good location for our destination, and appreciated the business center to print boarding passes.

Review collected in partnership with Homewood Suites by Hilton
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Thank T7854FWsharonp
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for your feedback. I glad that you enjoyed your stay at the Homewood Suites North Dallas Plano and that our staff was able to make your arrival and departure quick and effortless. I am glad that you enjoyed the breakfast and the convenience of the business center. We appreciate your staying with us and look forward to seeing...

Blacksburg, United States
Reviewed 1 week ago

I come to this area twice a year and used to live nearby many years ago. I prefer Homewood Suites over Hampton Inn in most instances, but this will likely be the last time I stay at this hotel, and I will likely stay at the new Hampton Inn in McKinney next time as I did last winter when I...

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Helpful?
Thank Robert B
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for your feed back. Our A/C thermostat controls are made to keep the room at a constant temperature, and during times when there is a significant change in the outside temperature, the unit goes back and forth between cooling and heating. I understand your frustration at not being able to keep it with only the air conditioning blowing....

Minneapolis, Minnesota
Reviewed 2 weeks ago

The staff were LOVELY but this hotel just feels outdated, and by extension, a bit gross. The room itself is the standard suite set up, which I like, but the carpet looked like it was from the 60s, the couch looked like it was from the 80s, the fridge made loud ticking noises all night, the lights were the odd...

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Helpful?
Thank Astoria3
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for your feedback. I am glad to you found the staff to be friendly and accommodating. I am happy to let you know that we will be undergoing a complete renovation soon and we are very excited. I will let housekeeping know about the cleanliness issue. We appreciate your staying with us and hope to see you again....

Gainesville, Georgia
Reviewed 3 weeks ago via mobile

This was my first stay at this hotel. Check in was so easy. I did it via my phone and was able to select my room. When I got to the hotel my keys were ready. This location offers a continental breakfast and a manager social in the evenings. Each meal was delicious. No complaints here. Room was comfortable and...

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Helpful?
Thank Lacey B
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for your feedback. We are pleased that you enjoyed to stay at the Homewood Suites North Dallas Plano and that your check in was quick and efficient. I am glad that you were able to enjoy both the complimentary hot breakfast buffet and the Welcome Home reception. We really appreciate your staying with us and I want to...

Austin, Texas
Reviewed 3 weeks ago

I literally felt as if I stepped back into the 80's. The room was so outdated and that made it feel not clean. It seemed as if nothing had been replaced/renewed in the last 20+ years. The furniture was old. For example, the leather on the ottoman was old and peeling, the finish on the mirror frame was peeling. Parts...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank vega411
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for your feedback. I am sorry for the issues you experienced. We are an older hotel, but we did have a partial renovation in 2007, and will be undergoing a complete renovation soon. We are a non-smoking hotel, but someone may have smoked in the suite. I will make sure our staff takes care of that issue. We...

Reviewed 3 weeks ago

Old hotel, bad smells. This hotel is in a good location, but is badly in need of repair. The hotel staff didn't respond favorably when called upon to fix/ remediate the concerns. The breakfast was good

Review collected in partnership with Homewood Suites by Hilton
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Thank R3076LKmichellev
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for your feedback. I am sorry for the issues you experienced. I have responded to you directly to address your concerns. Sincerely, Jeff N.

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting

Additional Information about Homewood Suites by Hilton North Dallas-Plano

Address: 4705 Old Shepard Pl, Plano, TX 75093-5218
Location: United States > Texas > Plano
Price Range: $108 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton North Dallas-Plano 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Homewood Suites By Hilton North Dallas-Plano Hotel Plano
Homewood Plano
Homewood Suites Plano
Hilton Plano
Plano Hilton
Plano Homewood Suites
Hotel Style:
#3 Family Hotel in Plano
#3 Romantic Hotel in Plano
#10 Business Hotel in Plano
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton North Dallas-Plano staff and other travelers.
1 question
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Questions? Get answers from Homewood Suites by Hilton North Dallas-Plano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are the same as far as I can tell with the same poor thermostats.”
robertbQ4742CO, 1 week ago | Read review
“4th floor seemed fresher than the 2nd floor”
LSUGirl, 3 weeks ago | Read review
“Very quiet on the second floor”
yojimbo56003, 5 weeks ago | Read review
“The first floor room have a no smoking sign on their door. I would request that floor. Room 406 has a definite smell of smoke!”
879heatherp, Jul 1, 2016 | Read review
“Suggest that you avoid room 105...had a locked closet with a beeping sound. I had to drown out the noise with music to sleep each night”
kronoskeeper, May 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$99* /night
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Prices are for 1 room, 2 adults
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